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All reviewsno elevatorwafflesfirst floorfresh fruitwould stay here againvalue for the moneyroom was cleanbreakfast sandwichthe breakfast areaabove averageoutside entrancepleasant staystaff was friendlygreat pricegreat place to stayfront desk staffconvention center
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Reviewed November 21, 2017

We stayed at the Best Western in Hickory with a group of High School students as we were competing the next day in the area. I had coordinated with Maria, sent her our room assignments and once we arrived, John checked us in; very smooth and easy. Restaurants are nearby, with different selections, Rooms, of course, are basic, but well maintained and comfortable. Wi-Fi was fast and stable. The staff at the breakfast buffet were friendly and attentive to us. We enjoyed our stay at the Best Western and we will be return guests.

  • Stayed: November 2017, traveled on business
    • Value
    • Rooms
    • Service
Thank Bruce G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chanel O, General Manager at Best Western Hickory, responded to this reviewResponded November 27, 2017

Dear Bruce,

Thank you so much for taking the time to leave a review of your experiences with us. We were happy to have your group and look forward to a future stay with you guys!

Safe Travels!

Chanel Owensby, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 18, 2017

The staff here is really great. They treat you like family! I stay in hotels 150 nights per year and this is one of the friendliest staff and best values.
It’s also extremely convenient with several restaurants within walking distance.

  • Stayed: November 2017, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with Best Western
Thank jbaucom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chanel O, General Manager at Best Western Hickory, responded to this reviewResponded November 20, 2017

Mr. Baucom,

Thank You so much for taking time out of your busy schedule to leave such a nice review for us! We look forward to each and every one of your visits and think of you as family! Till next time.....

Safe Travels,
Chanel, Amy, Marie, Teressa, Cindy, John, Jon, Cutie, Sara and Marq!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 14, 2017

I was here for a soccer tournament. This hotel is close to the fields & restaurants. The breakfast was acceptable with a nice variety. The rooms were very clean as well as the lobby. It is an older not fancy place. It is very family & kid friendly.

  • Stayed: November 2017, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Best Western
Thank B2843GNdeborahw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chanel O, General Manager at Best Western Hickory, responded to this reviewResponded November 15, 2017

Thank You for your Review & Rating! We were happy to have a lot of Tournament participants with us, looking forward to seeing you again next year.

Sincerely,
Chanel Owensby, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 13, 2017

It's obvious that the management of this hotel really cares. What they may lack in updates, they more than make up for with the attentive and helpful staff. This is not a high-end hotel, but you wouldn't know it by the way the staff takes pride in making sure their guests are well taken care of. For starters, when I made the reservation (more than a month before our stay), I had mentioned that we would need a roll-away. When we arrived in our room, the roll-away was waiting. The room was clean, beds were comfortable, linens looked and smelled extra fresh and clean, towels were good quality. The lobby is light and bright, and a nice place to sit and get work done. They have popcorn and cookies every evening. The breakfast was basic (waffles, cereal, yogurt, fruit, oatmeal, and individual egg dishes you could heat in the microwave). Overall, we all thought this hotel was a great value!

  • Stayed: November 2017, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Annefrances5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chanel O, General Manager at Best Western Hickory, responded to this reviewResponded November 15, 2017

Dear Anne,

Thank You so much for your kind words. We appreciate you taking a moment to recount such a positive experience. You are absolutely right, we definitely strive to make Guests feel that they are staying with people who care when they choose Best Western Hickory! We greatly appreciate you highlighting this. We look forward to seeing you in the future. Safe Travels!

Sincerely,
Chanel Owensby, General Manager

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Reviewed November 4, 2017

The staff here really bend over backwards to welcome you and make sure you have a nice stay. I was even called a little while after I checked in to ask if everything in my room was satisfactory. The hotel feels a bit on the older side, but the rooms are clean, and well maintained. The bathroom was a nice size with a generous counter by the sink, which I appreciated. The complimentary breakfast had quite a variety of items. The only down side is that it is close to the freeway, but if you turn up the fan on the AC, it covers most of the road noise.

Room Tip: The second floor is your best bet
Stayed: November 2017, traveled with friends
Thank Sandy N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chanel O, General Manager at Best Western Hickory, responded to this reviewResponded November 6, 2017

Dear Sandy,
Thank You so much for your review! We appreciate the feedback and look forward to seeing you again in the future. Safe Travels!

Sincerely,
Chanel Owensby, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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