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“Surprisingly Good burger and fries”
4 of 5 bubbles Review of The Dugout

The Dugout
Ranked #17 of 195 Restaurants in Hendersonville
Certificate of Excellence
Price range: $7 - $15
Cuisines: American, Bar, Pub
More restaurant details
Restaurant details
Good for: Bar scene, Local cuisine, Families with children, Large groups, Dining on a budget
Dining options: Late Night, Lunch, Drinks, Dinner, Accepts American Express, Accepts Discover, Accepts Mastercard, Accepts Visa, Free Off-Street Parking, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Seating, Serves Alcohol, Street Parking, Takeout, Television, Waitstaff, Wheelchair Accessible, Wine and Beer
Hendersonville, North Carolina
Level Contributor
63 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
“Surprisingly Good burger and fries”
4 of 5 bubbles Reviewed October 5, 2013

The look of this sports bar and the look of the menu led us to have pretty low expectations when we came for dinner. We really went to the Dugout because we had a Groupon! We both ordered a burger on Texas toast and their fries. The fries turned out to be home made, hand cut and cooked to a perfect crispiness! The burger was juicy, flavorful, and the Texas Toast was big and perfectly toasted! The burgers came with a very large sized piece of lettuce and tomato. Truly one of the best burgers and fries I've had in a while! Since that's all we had, burgers and fries, I can't really speak to the rest of their menu but we will come back for burgers again. Can't give it the highest rating because the service, while friendly, was a little slow and our waters were not re-filled.

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Mrsjj204
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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154 reviews from our community

Visitor rating
    87
    47
    12
    6
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Hendersonville, NC
Level Contributor
12 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Service slow to non-existant!”
2 of 5 bubbles Reviewed June 29, 2013

Restaurant was not full at lunchtime. We were told to "sit anywhere" and chose a table in the center of the room. Waitstaff walked by us time & again without so much as a glance. Finally bartender came out from behind the bar and took our order. Food was okay--seemed to be a knockoff from a much better restaurant just down the street. We did get several apologies but that just seemed annoying--what is done is done!

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
3 Thank 404Traveler404
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Carolina
Level Contributor
31 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
“The Dugout - "Go sit on the bench"”
2 of 5 bubbles Reviewed June 18, 2013

We have been to The Dugout about six times since we moved to Hendersonville last year. It started out fine, but has really gone downhill since then. I believe there was some management changes during that time.
We loved the burgers and Philly steak, but the handcut fries WERE our favorite. I say "were" because we have had some bad experiences since. They are hit or miss now. Sometimes good and sometimes they are hard like they have been frozen too long and under cooked.
SERVICE: Another BIG downfall of The Dugout is the service. We have been in there when there are only a few customers and two waitresses, and still had horrible service. The waitresses tend to hang out in the back area where the bathrooms and back door are, just yapping away or having a smoke outside instead of tending to business.
CLEANLINESS: Again, hit or miss, but the bathrooms are always disgusting.

Summary: If you want to have a beer and watch a game the The Dugout may be your place, but if you plan on having a bite to eat too, or are with family, I would suggest going to Flannigan's about a block away.

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank IndyBoy1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hendersonville, North Carolina
Level Contributor
40 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
“Awesome hand-cut "boardwalk" fries!”
4 of 5 bubbles Reviewed June 10, 2013

Great bar/burger joint. Very accommodating waitress. Excellent homemade hand cut boardwalk fries and real hand pattied burgers.

Visited June 2013
Helpful?
Thank Chefjudi45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pisgah Forest, North Carolina
Level Contributor
133 reviews
84 restaurant reviews
common_n_restaurant_reviews_1bd8 51 helpful votes
“Nice place, good appetizers”
4 of 5 bubbles Reviewed May 20, 2013

Stopped in here for a light lunch early Sunday afternoon with our out of town guests. Was greeted right away and had our choice of booth or table. Our server was very pleasant and patient with us. The place was not busy when we arrived. Tables were clean and overall a nice clean atmosphere (including restrooms).

Just ordered appetizers and a drinks. The beer was ice cold and our orders came out exactly as described as ordered and printed in the menu. Our sever was attentive yet not intrusive allowing us a nice, relaxing meal. One nice menu item was the sampler, you can choose 4 items and get 3 of each item ordered. Actually was more food than we expected!

I would recommend The Dugout in Hendersonville for anyone. The menu has a good supply of sports bar fare at reasonable prices. Outdoor dining on the sidewalk is also available.

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank The_Travelling_Lady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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