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“Terrible housekeeping”

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Ramada Hendersonville
Ranked #5 of 11 Hotels in Hendersonville
Reviewed November 23, 2011

This hotel needs to make great improvements in cleanliness. The room was not vacuumed and the sink, tub, and bathroom floor where nasty. The carpet was visably dirty and worn out. The towels were as hard as sandpaper and the sheets were transparent with holes. The breakfast room was very small and the choice looked unappealing so we decided to pay for breakfast at McDonalds. There have to be better hotels in Hendersonville.

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  • Stayed: November 2011, traveled as a couple
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Thank Clint S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramadatrip, Manager at Ramada Hendersonville, responded to this reviewResponded December 23, 2011

Thank you for your review. Please accept my apology for housekeeping issue. I do beleive that good housekeeping is the key for hotel so I assure you in the future you will not have that issue.
For the breakfast, recently the Henderson county had changed rules for serving hot breakfast items. we are working on that new guidlines and soon we will able to serve hot items,which our guests loved it.
Again thank you for staying with us.

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617 - 623 of 659 reviews

Reviewed November 12, 2011

My husband and I recently stayed at this Ramada Inn and we were very satisfied with our stay. The rooms were large and very clean. The bathtub and surrounding tile were acrylic, having been put over the old porcelain tub and tile--we had the same thing done at our last house. So, there were no cracks or seams to accumulate mildew. There were ample amenities in the bathroom--soaps, shampoo and conditioner, and lotion, plus, a shower cap. There were a coffeemaker, refrigerator, and microwave in the room, all of which worked. Breakfast was quite ample for a continental breakfast--three cold cereals (No Cheerios, but I managed to survive without them), oatmeal, bagels, toast, and English muffins. The first morning there, on a Tuesday, they even had bacon and what looked like a scrambled egg pancake. I've never seen the latter before. It was dry, but my husband likes his scrambled eggs very dry. I do not. But they were only offered that one day. I would have liked to have had bacon on the other days, at least.

The bed was a tad soft for our taste, but we slept well all three nights, so I guess it didn't interfere with our sleep.

All in all, we were highly satisfied with our stay. The front desk lady was friendly and fairly knowledgeable of the area, supplying us with some needed information.

So, if anyone out there wants a pleasant experience at a budget motel, this would be the place!

  • Stayed: November 2011, traveled as a couple
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1  Thank BonnieT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramadatrip, Manager at Ramada Hendersonville, responded to this reviewResponded November 18, 2011

Thank you for taking time and give us good review. Look forward to see you in the future.

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Reviewed November 11, 2011

My family and I stayed here for one night on a road trip. We got what we paid for. The room was obviously dated and whilst it was clean on the surface you could see browning in the bathroom. As it's more of a roadside hotel there were no in house facilities so we ordered pizza through pizzahut who advertise in the room- it was awful- not the hotels fault but I wish they had some other dine in options advertised for guests.

We also requested a crib for our 9mth old son when we booked- however, when we checked in we were told that there wasn't one available. In the end one was found but it wasn't what i wanted to hear after a long drive!

This is a little petty- but there was also a dull clunking noise through the night in our room which was a little annoying.

The breakfast facility were far too small for the number of guests- there were only a handful of tables so we ended up going to a local Starbucks.

The location worked for us- very close to the highway. The place was also safe and in with other businesses.

Overall this worked for us for a fairly basic one night road trip stop, but thats about it.

  • Stayed: October 2011
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Thank Jacob_McTurner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramadatrip, Manager at Ramada Hendersonville, responded to this reviewResponded November 18, 2011

Thank you for taking time and write an honest review foe us. Hope to see you in the future.

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Reviewed October 31, 2011

We found a clean room and bathroom. I have no complaint with bad odors or dirt, but I was told when I reserved room, there would be refrig. Upon check in, our room had none, and we needed a freezer. The desk clerk was nice enough to help us with their main freezer. Thank goodness! We were transporting frozen soup...a very important package:-). The area was nice, but again, we were only there overnight and we were very satisfied and had a good night's sleep.

  • Stayed: October 2011, traveled as a couple
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1  Thank Misslinda68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramadatrip, Manager at Ramada Hendersonville, responded to this reviewResponded November 18, 2011

Thank you so much for the good words for our staff. Thanks for staying with us and hope to see you in the future.

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Reviewed October 25, 2011

We appreciate clean rooms and good bedware, well-operating wireless internet and an excellent breakfast with bacon and eggs. Everything for a very nice price, plus the service in the breakfast area was super!

  • Stayed: October 2011, traveled as a couple
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2  Thank Kuningatar
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ramadatrip, Manager at Ramada Hendersonville, responded to this reviewResponded November 18, 2011

Thank you! Thank you! for the good review.

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Reviewed October 1, 2011

The rooms were clean and did not smell. Also no sign of bed bugs. Te staff were friendly. I would stay again.

  • Stayed: September 2011
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1  Thank Jkffoster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ramadatrip, Manager at Ramada Hendersonville, responded to this reviewResponded October 6, 2011

Thank you for your honest feedback.

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Reviewed September 27, 2011

Our room was not like the pictures. The room smelled really bad and there was visable mold in the bathroom. The carpet was filthy and my socks turned gray from wearing them in the room. The wallpaper is old and peeling off needs to be replaced. There was food crumbs still on the carpet and on the vanity and lots of hair in the bathroom and shower curtain. I also thought breakfast was really cheap and offered little choice. The bed was ok but the bed speard was nasty and old. I won't try any Ramada after this experience.

Room Tip: Try another hotel
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  • Stayed: September 2011, traveled solo
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1  Thank CreoD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ramada Hendersonville

Address: 150 Sugarloaf Rd, I-26 Exit 49A, Hendersonville, NC 28792-9326
Phone Number:
Location: United States > North Carolina > North Carolina Mountains > Hendersonville
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #5 of 11 Hotels in Hendersonville
Price Range: $72 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ramada Hendersonville 2*
Number of rooms: 52
Official Description (provided by the hotel):
The Ramada Hendersonville NC is easily accessible from I-26. The hotel is 100% NON-SMOKING. The hotel offers a complimentary extended hot continental breakfast every morning. Breakfast includes a waffle station and variety of other items. All rooms have either king or queen size beds and have free wireless high speed access. All rooms are interior corridor with an elevator for your convenience. The hotel is only 2 miles from Historic Hendersonville Downtown and 4 miles from the Flat Rock Playhouse and 18 miles from Chimney Rock Park. Asheville Regional Airport is 9 miles away. The hotel floor and walls are concrete construction thereby no noise comes from adjoining rooms. The back side of the hotel has mini green forest and trees. ... more   less 
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Also Known As:
Ramada Hendersonville Hotel Hendersonville
Ramada Limited Hendersonville
Hendersonville Ramada

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