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“Beat expectations for a road side stop over”
4 of 5 bubbles Review of Quality Inn

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Quality Inn
Ranked #8 of 9 Hotels in Henderson
Houston, Texas
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Beat expectations for a road side stop over”
4 of 5 bubbles Reviewed July 29, 2013

Stopped here on our drive home to Texas and was the reviews are accurate - this is a nice place to stay. Yes, the decor is a bit dated but the room was clean and comfortable and the hotel was mostly quiet. The front desk staff could not have been more helpful and friendly. The only issue we had was the TV was on its way out of service (the screen was becoming discolored) but not a big deal for a one night stay. The breakfast was basic (cereal, make your own waffles, packaged muffins, etc) but was all we really needed. The staff at breakfast was very friendly as well.

It is not the Ritz, but it is inexpensive, clean and friendly - all I need when on a road trip.

  • Stayed July 2013, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank TexasJoe8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angie K, Owner at Quality Inn, responded to this review, July 30, 2013
Thank you very much for taking time to provide us your valuable and honest feedback. We have since changed the TV in the room you stayed and we are on schedule to change all the TVs.

We greatly appreciate all the nice things you said about our facility. We are committed to 100% guest satisfaction. Quality Inn team aspires and gets inspired by reviews and the reviews make difference to our traveler community as well.

We hope you will give us opportunity to take care of lodging needs in future, if you were to be back in the area. We will be honored to have a repeat visit from you.

Thanks again and safe travels.
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81 reviews from our community

Traveler rating
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See reviews for
31
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Houston, Texas
1 review
5 of 5 bubbles Reviewed July 15, 2013

I recently stayed there over the weekend and had an amazing stay! My room in this newly renovated hotel was very comfortable, spacious and came with new amenities. The staff was super friendly and very helpful. The pool was very clean and the water temperature perfect for a swim in the summer! I would definitely recommend this place to anyone visiting the area. Oh yes, You HAVE to eat at the Boondocks! The pulled pork was delicious! Definitely going to stay here again when I am back in the area.

  • Stayed July 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Siddharth D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angie K, Owner at Quality Inn, responded to this review, July 17, 2013
Dear Danielle R,

Thank you very much for your honest feedback. We at Quality Inn are very happy to learn that our service and our rooms pleased you very much. We are also very happy to know that kids enjoyed the pool, for which we have worked very hard. Pool is truly our labor of love, so a good feedback for pool definitely means a lot to us.

We are happy that you were able to get your personal items, we understand its importance. We are glad that it meant a lot to you and you appreciate our attention to detail. We are very thankful for your business and we will continue to keep our boutique touch to our franchise and love to earn your and your friends and family's business in future. We sure hope to see you next time you are in the area.

Once again, thank you so very much for your time and your kind words. Quality Inn staff is very grateful for your feedback.
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Boston
1 review
5 of 5 bubbles Reviewed July 15, 2013

First of all, the room and place was gorgeous. I could not get over how fresh and modern the whole place was! The bed was comfortable and the pool looks amazing. My kids loved it. I ended up leaving a personal item of mine behind and I was called by management to let me know and had it put aside for me :) Talk about great service. The breakfast was yummy and I would definitely recommend to any travelers visiting the Triangle area.

  • Stayed July 2013, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Danielle R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angie K, Owner at Quality Inn, responded to this review, July 23, 2013
Thank you for your positive review. We appreciate you letting our future guests know that the room and place is fresh and modern. We are happy to know that you enjoyed the pool and the new beds. Our objective is to provide 100% guest satisfaction and we are happy to take care of you. We sincerely hope to see you next time you are in the area.
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Washington DC, District of Columbia
1 review
5 of 5 bubbles Reviewed July 11, 2013

The Quality Inn in Henderson has a warm atmosphere and provides excellent service to guests. I stayed at the Inn for a week and I really appreciated the spacious rooms, up-to-date amenities, and very friendly, helpful staff. I would definitely recommend the Inn to anyone who is visiting the Henderson/Durham area, as well as to locals who are looking to unwind for a few days.

I'd also recommend heading into Boondocks, the restaurant adjacent to the Inn, which has some the best french fries I've ever tasted!

  • Stayed June 2013, traveled solo
    • Value
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Helpful?
Thank hperson44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angie K, Owner at Quality Inn, responded to this review, July 14, 2013
Thank you for taking time to share your experience with potential travelers to our location. Your words and time is greatly appreciated by us and our team at Quality Inn, where we strive to excel and our aim is complete customer satisfaction. We are very fortunate to share the walls with Boondocks and I will definitely pass your compliments to the Chef. I will also share your feedback with other staff and they do appreciate words of encouragement.

We hope you will chose us again as your lodging choice, if you are in the area next time. Thank you for your business.
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1 review
5 of 5 bubbles Reviewed July 3, 2013

This is really a great spot to relax and enjoy yout time. The staff is friendly, the price is excelent for all the luxury amenities, it is super clean and it has a great restaurant to eat deliciously and hang out. It doesn't get any better than this. I'm not staying anywhere else when I'm around here ;-)

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nad4444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angie K, Owner at Quality Inn, responded to this review, July 4, 2013
THANK YOU! so much for sharing your awesome experience online. We greatly appreciate your business and your feedback. Quality Inn team is very motivated to help make your stay comfortable and your experience enjoyable. We are encouraged by your positive comments and we will continue to excel in providing excellent experience to our guests.
We are looking forward to earning your business again.
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NC
Level Contributor
47 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed July 3, 2013

I had stayed at this hotel before under a different name. The new owners appear to be trying to get this property updated. We had to move from the first room because the toilet and bath tub drains were clogged. I don't really have any complaints on the room, it was comfortable and clean. There was plenty of room for me to park my bass boat and outside power. The hotel is also pet friendly.

  • Stayed June 2013, traveled on business
    • Value
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    • Cleanliness
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Helpful?
Thank mcbasstracker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angie K, Owner at Quality Inn, responded to this review, July 4, 2013
Thank you very much for your feedback. We appreciate that you noticed our sincere efforts to update the hotel. We apologize for your inconvenience and the fact that we addressed it by moving you. We have since informed our maintenance staff and the problem has been addressed. We will take care of the issues as we go along and make sure that your stay is as comfortable as possible.

We are greatly pleased that you liked the room and we indeed are pet friendly. We hope to see you in upcoming Bass Fishing Tournaments.
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Raleigh, North Carolina
1 review
5 of 5 bubbles Reviewed July 2, 2013

A newly renovated super clean hotel that even had ts own onsite restaurant & bar (boondocks) . I must admit the food was outstanding !The staff was very friendly and helpful. Super convenient to Kerr Lake and Interstate 85 . Will definitely return !

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank kevdonn34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angie K, Owner at Quality Inn, responded to this review, July 4, 2013
Thank you for taking time to post a review for us. We greatly appreciate the opportunity to host you at the hotel and at boondocks. We at Quality Inn aspire for complete customer satisfaction. We hope you will give another opportunity to take care of lodging needs. We hope to see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn

Property: Quality Inn
Address: 197 Parham Rd, Henderson, NC 27536-2740
Phone Number:
Location: United States > North Carolina > Henderson
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 9 Hotels in Henderson
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 75
Official Description (provided by the hotel):
Location. Situated in Henderson, Quality Inn is located right off of I-85 on Exit 215, close to Kerr Lake, Vance County Historical Museum, Maria Parham Hospital, VGCC and Owen Davis Park. Additional area attractions include Henderson Indoor Flea Market and Kerr Lake Country Club. Hotel Features. Newly Renovated hotel offers warm homely decor and brand new mattresses/linens etc. The hotel offers a restaurant and bar. Complimentary wireless Internet access is available. The staff can provide tour/ticket assistance and business services. Additional amenities include a large seasonal outdoor pool, RV/bus/truck parking, Banquet hall for events and conference room. TRUCKERS AND FISHERMAN WELCOME off I-85, easy in-out parking. Guestrooms. 75 guestrooms at Quality Inn include micro fridge, safes and complimentary newspapers. Guests can use the in-room complimentary wireless high-speed Internet access. 32-inch flat-screen televisions are equipped with cable channels. Free local and long distance (within USA) calls. FREE continental breakfast with waffles. Additional amenities include coffee/tea makers, refrigerators and hair dryers. In addition, amenities available on request include microwaves, and wake-up calls. ... more   less 
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