We have stayed at this hotel several times, and while the rooms are just Ok, clean but not the newest of hotels, The staff is extremely friendly. We dealt with Kristin this time and she was amazing both times I talked to her!!! If she is not in management, she ought to be! It is people like her that will ensure we stay at City Bistro on our frequent visits to Greenville. Hotel a 7 out of 10, breakfast 10 out of 10, Kristin a 20 out of 10!!!