Travelled to Greenville to move my son into ECU. Have stayed there before when he was a freshman and remembered they had a good breakfast that was included. Since the price was the same as all others I figured i would book again.
After travelling for 10 hours we checked in only to find out our key didnt work and had to wait in the hallway with our luggage until someone went to find out what was wrong. Finally they gave us another room, which hallway smelled like skunks Didnt make a big deal since we were tired and wanted to relax and eat something. Bar, bartender and enteterataiment was very good.
The next day after returning for moving our son into ECU, once again to find out our key didnt work the side door and had to walk around the building to get in. When we got to our room at 7:30 that evening (12 hours after we left) to find that the bed wasnt made and the towels were removed from the bathroom! My wife had to track someone down for to get towels.
I am nornally not one to complain but felt i would mention something when i checked out the next morning. When I did, the person at the front desk seemed very un concerned only to say "if everything on your bill we put under your door is correct, you are checked out"
Having a long ride ahead, i just left knowing i will be coming down for football games, parents weekend, to get him at Christmas and next spring and will not be using tham again.
Maybe it was just a string of bad luck but i wont be subjecting myself and my wife to that again.
- Official Description (provided by the hotel):
- Come and join us at the NEW award winning Holiday Inn of Greenville, NC. We strive to provide each guest with an exceptional customer experience! We have been fully renovated and became an IHG Property in June of 2015. We have apartment suites available for extended stays along with our standard king size rooms and rooms with two queen size beds. We are a pet friendly hotel. There is a $75 non-refundable pet fee. We have ADA handicapped accessible rooms available. Each room is equipped with a mini-refrigerator, microwave and coffee maker. Our new H.I. Restaurant and Bar serves breakfast and dinner daily, along with delicious spirits! Come and see us at the new Holiday Inn of Greenville, NC...and "Stay real, Be You!" ... more less
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- Also Known As:
- City Hotel And Bistro
- City Hotel Greenville