We arrived Saturday night and as expected is was very busy. We were a party of 7 with a wheelchair so we knew it would take a while. They said they could not tell how long but if we could break up it would be quicker. We said no problem and they handed us a buzzer and we went outside to wait. After about an hour I went in to check and the hostess said we are clearing you table now. I went out and lead everyone inside to be seated, I thought. We waited 15 minutes so I asked what was up. She said they seated someone else that table and would have ours in a minute. 20 minutes later still no table. I asked the manger if she knew when we would be seated and she frantically said to me that she had everything organized and she was doing the best she could then hassled away. 10 minutes later a hostess asked us to follow her. She lead us to the other side of the restaurant then said "oh that's the wrong table". We then turned around and walked back through this very crowed restaurant back to the front to a table about 10 feet from where we were standing! Did I mention we had someone in a wheelchair! Finally the 7 of us were squeezed into a 6 person booth.
The server did a great job and the food was good. But we were treated like cattle not guests in a restaurant.
The manager should spend a little more time training the staff.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.