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“GOOD HAMPTON INN CHOICE”

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Hampton Inn Goldsboro
Ranked #1 of 11 Hotels in Goldsboro
Certificate of Excellence
Wilmington, North Carolina
Level 5 Contributor
62 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“GOOD HAMPTON INN CHOICE”
Reviewed June 29, 2013

To take advantage of my Hilton Honors rewards, I stay at all Hilton locations. I stay at this Hampton every other month on business. Its in a good location for area restaurants and shopping with good overall access to Seymour Johnson AFB. I have absolutely no complaints to offer. Nice, clean, attentive. But, as I noted, Spring Lake Hampton is my favorite. Its just new!

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Don S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at Hampton Inn Goldsboro, responded to this review, July 1, 2013
Thank you for your many visits and great review. I'm glad you know you can count on us for a comfortable stay and great service. We look forward to welcoming you back and serving you again the next time you are here.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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419 reviews from our community

Traveler rating
    255
    106
    37
    15
    6
See reviews for
159
54
30
147
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • German first
  • Any
English first
Panama City Beach, Florida
Level 3 Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 28, 2013

This hotel was amazing!!! Very well designed and super clean! Breakfast had a great variety and wireless internet was a necessity for me; worked perfectly. Bathroom was spacious, which I thought was pretty cool since most bathrooms are cramped way too small!!! I would DEFINITELY recommend this hotel to anyone on a similar budget ($80-120)

  • Stayed June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Joseph S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at Hampton Inn Goldsboro, responded to this review, June 30, 2013
Thank you for your wonderful remarks, which I have shared with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stratford, Connecticut
Level 3 Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed June 27, 2013

I chose this hotel based on reviews and its proximity to Seymour Johnson AFB. We were not disappointed. The room was very clean(loved the king sized bed), the staff was courteous and helpful, and the breakfast was ample. We would definitely stay here again if our future travels take us to Goldsboro

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Sally M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at Hampton Inn Goldsboro, responded to this review, June 29, 2013
Thanks for staying with us and sharing your comments. It's always nice to receive positive guest feedback and we really appreciate your recognition of jobs well done by our team. I hope we can serve you here again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Hampshire, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 14, 2013

Said three days I had to move room because of noisy guest last day. Said something to front desk twice and it did no good. Kids yelling not to bring my dog on elevator, my dog behaved better then them. Rooms need touch up soon.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
3 Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at Hampton Inn Goldsboro, responded to this review, August 13, 2013
Dear John C,

I am very sorry you were disappointed with us during your recent visit and offer my apologies. We want to provide all our guests with the best in service and accommodations and we take it very seriously when we learn we've fallen short. I will use your review in discussions and training to improve our operation, and I hope you will be happy with the changes we make the next time you stay with us. If you would like to discuss this further, please contact me via kenjacobs@zmchotels.com.

Sincerely,

Ken Jacobs
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salem, SC, United States
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 10, 2013

Excellent overnight stop at Goldsboro, where we used to live when stationed at nearby Seymour Johnson AFB. Staff and guests, including several military Reservists, all upbeat because of the very comfortable and convenient hotel.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Patrick M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at Hampton Inn Goldsboro, responded to this review, June 12, 2013
Thank you for staying with us and posting your comments. I'm glad you and your group were able to relax and enjoy while you were here and really appreciate your recognition of jobs well done by our team. I hope we can serve you here again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wilmington, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 3, 2013

Have stayed here numerous times over past six months and staff is always friendly, courteous, and helpful. Rooms are always clean and fresh. Business center can use a computer update. Highly recommend.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Charles S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at Hampton Inn Goldsboro, responded to this review, June 4, 2013
Thank you for your many visits and great review. I'm glad you know you can count on us for a comfortable stay and great service. We really appreciate your recommendation and look forward to welcoming you back the next time you are here.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
new york
Level 6 Contributor
133 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed May 29, 2013

We were disappointed in this Hampton. Hotel seems old and in need of updating (room doors still have a place for a "key"). One of the elevator bays was slow, creeking and lights kept flickering. Staff member comment was that the elevator was "acting flaky" that day. Room had newer furnishings and micro and fridge but the window placement and curtains showed the age of the hotel. Breakfast was usual hampton fair. Outdoor pool was not open. Luggae carts had flat tires which made moving around difficult on carpet.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mysterie91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenJacobs, Guest Relations Manager at Hampton Inn Goldsboro, responded to this review, May 31, 2013
Thank you for posting your review regarding your experience with our hotel. We greatly appreciate you taking the time to bring this matter to our attention and apologize for any discomfort or inconvenience the hotel conditions may have caused you.

It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve.

We will take the necessary steps to continue to improve our operation.

Once again, we appreciate you taking the time to share your comments with us. We know you have many choices when it comes to lodging and we hope you will give us another opportunity to regain your trust the next time you are here.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Goldsboro

Property: Hampton Inn Goldsboro
Address: 905 N Spence Ave, Goldsboro, NC 27534-4269
Phone Number:
Location: United States > North Carolina > Goldsboro
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 11 Hotels in Goldsboro
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Goldsboro 2.5*
Number of rooms: 111
Reservation Options:
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Also Known As:
Hampton Hotel Goldsboro
Goldsboro Hampton Inn

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