Stayed at this hotel last weekend and had several issues which were reported to the desk staff and they made little attempt to correct them. Upon check out, I was told by the desk staff that the "corporate office" didn't like it when the staff made discounts or refunds so he offered me a discount for a future stay - but it expired in 30 days. I have sent two emails to the general manager with no response. Doubt they will see me again!!!
Similar issues to previous review - no hot water, several issues with the room, fridge broken and hot, etc. It takes a lot to make me complain and this one did it.
I've stayed at this hotel in the past due to their location and reasonable rates (most of the time) - funny how they can raise the prices almost double for the same room on certain weekends there is a lot going on in town and they know they will sell out. What a way to rip off your customers.
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- Also Known As:
- Comfort Hotel Gastonia
- Comfort Suites Gastonia
- Gastonia Comfort Suites