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“Okay for One Night”

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Fairfield Inn Charlotte Gastonia
Ranked #4 of 15 Hotels in Gastonia
GreenLeadersSilver level
Seymour, Tennessee, United States
Level 4 Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Okay for One Night”
Reviewed October 8, 2012

Hubby, 7 year old son, and I stayed here in a room with 2 queen beds for one night. Everything seemed clean to me, and the staff was friendly and efficient.

My biggest issue was that everything seemed small. The room and bathroom were small and felt cramped for the 3 of us. The breakfast area was small, cramped, and crowded. (We actually went to the Cracker Barrel across the street for have a more relaxed breafast.) I would not really have wanted to stay here more than one night because it all seemed to cramped.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Linda K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ffblue, General Manager at Fairfield Inn Charlotte Gastonia, responded to this review, November 21, 2012
Dear Guest,

Thanks for your review and the feedback during your stayed. Accept our apology that our bathroom and breakfast area size did not accomadate your family needs. We appreciatte your business.

Sincerely,

Emi Grigg
General Manager
gm.cltgs@jhmhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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184 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • German first
  • Any
English first
Almond, North Carolina, United States
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 29, 2012

Stay here often while visiting Charlotte NC area. Think we get what we pay for, and the staff is always cheerful and willing to help in any way they can with our stay. We have never been disappointed in this Fairfield Inn.

Room Tip: Nice pool with hot tub - great for sore muscles at the end of the day. Exercise room is also good...
See more room tips
  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ffblue, Manager at Fairfield Inn Charlotte Gastonia, responded to this review, October 15, 2012
Dear Traveler,

Thanks for share your feedback about your stay with us. We looking forward to have you and your family back with us. Our staff appreciate your comments.

Have a great day,


Emi Grigg
General Manager
gm.cltgs@jhmhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moultrie, Georgia
Level 5 Contributor
62 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed August 31, 2012

I stayed here 1 night on the road. You expect Marriott chains to be at least clean. Carpet was almost black not green and spills everywhere. The bathroom and bedding were clean but carpet in room filthy! They only had 1 front desk clerk at 7 pm and had to stand in line to get checked in. The maintenance guy was trying to help the clerk but was call to do repair. Need at least 2 people on front desk this time of day.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cha_cha196134675
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ffblue, Manager at Fairfield Inn Charlotte Gastonia, responded to this review, September 6, 2012
Thank you for you feedback about your stay at our location. Please accept our apology for the carpet and time of waiting for registration. I shared your feedback with my housekeeping department to correct this situation so that it is not repeated for you or any other customer.

Sincerely,

Emi Grigg
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Gastonia hotels

Level 4 Contributor
35 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed August 26, 2012

Good, standard Fairfield property. No problems and nice front desk staff!! Breakfast was decent although Fairfields need to upgrade their coffee -- not good. Convenient to the interstate and short drive to mountains!!

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lfaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ffblue, Manager at Fairfield Inn Charlotte Gastonia, responded to this review, September 6, 2012
Dear Traveler,

Thanks for your comments and we appreciate your feedback. I will share your comment about the coffee with Marriott Brands standards department.

Thanks,

Emi Grigg
General Manager
704-867-5073
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Weaverville, North Carolina
1 review
Reviewed August 15, 2012

I was very disappointed with my stay. This was not your typical Fairfield Inn. Rooms in bad need of updating. First room I was placed in smell of urine. Upon investigation the mattress had huge damp urine stain. I was moved to a second room, where bathtub facet dripped all night.

  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mercy2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ffblue, Manager at Fairfield Inn Charlotte Gastonia, responded to this review, September 6, 2012
Dear Travel,

We are happy to share that our location will going to a full renovation late this winter. We would like to invite you to visit us in 2013 when the renovation are complete. Also I address the situation of cleanliness and maintenance with my staff and is been corrected.


Sincerely,

Emi Grigg
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Conneaut, Ohio
Level 5 Contributor
91 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed August 11, 2012

Clean, beautiful place and very friendly people working there. Had an indoor pool and jacuzzi and excersing room. Wonderful breakfast, alot to offer for breakfast.The help was very knowlegable and helped us with alot of the area to travel too. Went to a wonderful ice cream place named Tony's Ice Cream Parlor in the area.

Room Tip: Good location, alot of restaurants in the area. Beautiful area. The trees in the area were in full b...
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  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sharon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ffblue, Manager at Fairfield Inn Charlotte Gastonia, responded to this review, September 6, 2012
Dear Guest,

We appreciate your comments and we are glad that you enjoy your visit to our location. Definitely Tony's Ice cream is a great and unique ice cream shop.

Thanks,

Emi Grigg
General Manager
704-867-5073
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, GA
Level 6 Contributor
711 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 297 helpful votes
Reviewed July 25, 2012

This does not hold up to the Fairfield chain, I have stayed in many and this was by far the most run down. The room was dated and in desperate need of some upkeep. The bathroom was old and needed some attention. The mattresses and linens were worn. Our plumbing did not work, so we kept having to call maintenance. When passing through to Charlotte I will be staying elsewhere.

  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DaisyDot24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ffblue, General Manager at Fairfield Inn Charlotte Gastonia, responded to this review, July 27, 2012
Dear Guest,

Thank you for your feedback about your stay at our location. Please accept our apology for our location not being up to your expectationsof the new package for Fairfield Inn by Marriott.. However, I am glad to share with you that our property is scheduled to be fully renovated late fall this year. We invited you to visit us again back in 2013 that our renovation will be complete.

Sincerely,

Emi Grigg
General Manager
gm.cltgs@jhmhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn Charlotte Gastonia

Property: Fairfield Inn Charlotte Gastonia
Address: 1860 Remount Rd, Gastonia, NC 28054-7414 (Formerly Fairfield Inn Gastonia)
Phone Number:
Location: United States > North Carolina > Gastonia
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 15 Hotels in Gastonia
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn Charlotte Gastonia 2.5*
Number of rooms: 90
Official Description (provided by the hotel):
The beautifully refreshed Fairfield Inn Gastonia, is centrally located in the heart of Gaston County and is just a short drive from Charlotte NC. Our offers deluxe accommodations at a great value. Visitors to Belmont Abbey College, The US National Whitewater Center, Lowes Motor Speedway and the Billy Graham Library find the Fairfield Inn Gastonia easily accessible to I-85, I-485 and the Charlotte Douglas Airport. Our Charlotte - Gastonia hotel offers luxurious amenities for any traveler. Start your day with our complimentary hot breakfast including; sausage, scrambled eggs, and oatmeal, freshly brewed coffee, seasonal fruit and homemade waffles. You can finish the day with a few laps in our indoor pool. At Fairfield Inn Charlotte Gastonia, you’re our #1 priority. We promise you’ll be satisfied, or well make it right. That’s our commitment to you. As us about The Fairfield Inn 100% Guarantee. ... more   less 
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Also Known As:
Fairfield Inn Gastonia Hotel Gastonia
Fairfield Gastonia
Gastonia Fairfield Inn

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