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“Good for an overnight !!”

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Fairfield Inn Charlotte Gastonia
Ranked #4 of 15 Hotels in Gastonia
GreenLeadersSilver level
Level 4 Contributor
35 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Good for an overnight !!”
Reviewed August 26, 2012

Good, standard Fairfield property. No problems and nice front desk staff!! Breakfast was decent although Fairfields need to upgrade their coffee -- not good. Convenient to the interstate and short drive to mountains!!

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lfaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ffblue, Manager at Fairfield Inn Charlotte Gastonia, responded to this review, September 6, 2012
Dear Traveler,

Thanks for your comments and we appreciate your feedback. I will share your comment about the coffee with Marriott Brands standards department.

Thanks,

Emi Grigg
General Manager
704-867-5073
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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184 reviews from our community

Traveler rating
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    16
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • German first
  • Any
English first
Weaverville, North Carolina
1 review
Reviewed August 15, 2012

I was very disappointed with my stay. This was not your typical Fairfield Inn. Rooms in bad need of updating. First room I was placed in smell of urine. Upon investigation the mattress had huge damp urine stain. I was moved to a second room, where bathtub facet dripped all night.

  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mercy2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ffblue, Manager at Fairfield Inn Charlotte Gastonia, responded to this review, September 6, 2012
Dear Travel,

We are happy to share that our location will going to a full renovation late this winter. We would like to invite you to visit us in 2013 when the renovation are complete. Also I address the situation of cleanliness and maintenance with my staff and is been corrected.


Sincerely,

Emi Grigg
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Gastonia hotels

Conneaut, Ohio
Level 5 Contributor
91 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed August 11, 2012

Clean, beautiful place and very friendly people working there. Had an indoor pool and jacuzzi and excersing room. Wonderful breakfast, alot to offer for breakfast.The help was very knowlegable and helped us with alot of the area to travel too. Went to a wonderful ice cream place named Tony's Ice Cream Parlor in the area.

Room Tip: Good location, alot of restaurants in the area. Beautiful area. The trees in the area were in full b...
See more room tips
  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sharon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ffblue, Manager at Fairfield Inn Charlotte Gastonia, responded to this review, September 6, 2012
Dear Guest,

We appreciate your comments and we are glad that you enjoy your visit to our location. Definitely Tony's Ice cream is a great and unique ice cream shop.

Thanks,

Emi Grigg
General Manager
704-867-5073
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, GA
Level 6 Contributor
711 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 298 helpful votes
Reviewed July 25, 2012

This does not hold up to the Fairfield chain, I have stayed in many and this was by far the most run down. The room was dated and in desperate need of some upkeep. The bathroom was old and needed some attention. The mattresses and linens were worn. Our plumbing did not work, so we kept having to call maintenance. When passing through to Charlotte I will be staying elsewhere.

  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DaisyDot24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ffblue, General Manager at Fairfield Inn Charlotte Gastonia, responded to this review, July 27, 2012
Dear Guest,

Thank you for your feedback about your stay at our location. Please accept our apology for our location not being up to your expectationsof the new package for Fairfield Inn by Marriott.. However, I am glad to share with you that our property is scheduled to be fully renovated late fall this year. We invited you to visit us again back in 2013 that our renovation will be complete.

Sincerely,

Emi Grigg
General Manager
gm.cltgs@jhmhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roxboro
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 22, 2012

We were traveling to Shelby NC, and did not have reservations because we did not know how far we would be able to drive. On the way, we started calling hotels near Shelby, and realized that all of them were booked due to a little league tournament. We decided to stay in Gastonia, but also ran across the same situation. We finally called Fairfield, and they had a few rooms left. The lady at the front desk was extremely nice, and helpful in trying to accommodate our needs on such a short notice. The room was very clean, and the bathroom was very clean as well. The remote in our room did not work with the TV, so we had to use the buttons on the back of the TV. The breakfast was your typical free breakfast. The lady who was taking care of the breakfast area did a great job of keeping things clean, well stocked, and she also asked us several times while we were standing there if we needed help finding anything. One negative...We were going to pay with cash, and the lady at the desk said that they had a policy of charging a $100 hold fee if you were paying cash. I ended up having to put a hold on my debit card, which I did not like because we try not to use our debit cards at hotels unless absolutely needed. So, if you are not planning on using a debit card, or credit card, carry extra money.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sarah C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ffblue, General Manager at Fairfield Inn Charlotte Gastonia, responded to this review, July 27, 2012
Dear Guest,

Thank you for your review about your stay at our location. We appreacite your feedback about our staff services. I will share this with them. We do accept cash but the guest need the security deposit that is refundable of $100.00. As Marriott brand we are Smoke free and is required a deposit for any cash guest with out a major credit card.

Sincerely,

Emi Grigg
General Manager
gm.cltgs@jhmhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roswell, Georgia
Level 6 Contributor
500 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 257 helpful votes
Reviewed July 18, 2012

It is a Fairfield but it is becoming run down, the rooms are getting old, out TV remote didn't work, the first room they put us in was full of machines to make the room not smell, then they moved us. The shower curtain was sagging off the wall, the towels are very worn. It was safe and comfortable, but not to the quality of many other Fairfield Inns I have stayed in.

  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fritz_the_1st
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ffblue, Manager at Fairfield Inn Charlotte Gastonia, responded to this review, July 23, 2012
Dear Valued Guest,

Thank you for you feedback about your stay at our location. Please accept our apology for the amenities of the room not being up your expectations. However, I am glad to share with you that our property is scheduled to be fully renovated later this year. I shared your feedback with my housekeeping department to correct this situation so that it is not repeated for you or any other customer.

Sincerely,

Emi Grigg
General Manager
gm.cltgs@jhmhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Drum, New York
Level 5 Contributor
52 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed July 10, 2012

We checked in for one night on our way back home. The room and the bathroom was older, but clean. The beds slept well. The clerk was super nice. The pool looked murky but we decided to give it a try anyway. BIG MISTAKE!! There was chunks of hair floating around. I called the front desk and was told they would have it taken care of right away but the thrill was far gone by that point.Parking is free. Complementary breakfast is offered but I don't eat breakfast so.....
All in all, it was ok for the night. I would probably try to check in at the Courtyard next door if we had to stay longer.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AMDubII
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Fairfield Inn Charlotte Gastonia, responded to this review, July 13, 2012
Dear Valued Guest,

Thank you for your feedback. I have reviewed your comments with my maintenance staff, and we will be working to improve those areas which we are not up to your expectations.

Comments from our guest are important in helping us to provide and improve our service.

Sincerely,

Emi Grigg
General Manager
gm.cltgs@jhmhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn Charlotte Gastonia

Property: Fairfield Inn Charlotte Gastonia
Address: 1860 Remount Rd, Gastonia, NC 28054-7414 (Formerly Fairfield Inn Gastonia)
Phone Number:
Location: United States > North Carolina > Gastonia
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 15 Hotels in Gastonia
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn Charlotte Gastonia 2.5*
Number of rooms: 90
Official Description (provided by the hotel):
The beautifully refreshed Fairfield Inn Gastonia, is centrally located in the heart of Gaston County and is just a short drive from Charlotte NC. Our offers deluxe accommodations at a great value. Visitors to Belmont Abbey College, The US National Whitewater Center, Lowes Motor Speedway and the Billy Graham Library find the Fairfield Inn Gastonia easily accessible to I-85, I-485 and the Charlotte Douglas Airport. Our Charlotte - Gastonia hotel offers luxurious amenities for any traveler. Start your day with our complimentary hot breakfast including; sausage, scrambled eggs, and oatmeal, freshly brewed coffee, seasonal fruit and homemade waffles. You can finish the day with a few laps in our indoor pool. At Fairfield Inn Charlotte Gastonia, you’re our #1 priority. We promise you’ll be satisfied, or well make it right. That’s our commitment to you. As us about The Fairfield Inn 100% Guarantee. ... more   less 
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Also Known As:
Fairfield Inn Gastonia Hotel Gastonia
Fairfield Gastonia
Gastonia Fairfield Inn

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