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“Great hotel with a great price”

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Best Western Plus Edison Inn
Ranked #2 of 9 Hotels in Garner
Certificate of Excellence
Reviewed March 20, 2014

Stayed there only for two nights. It was in a good location. The room I was in was very nice though the bathroom was on the small side. Everything was newer and clean. The staff was very friendly and the free breakfast was a surprise in that it was very well stocked with different options.

  • Stayed: March 2014, traveled as a couple
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Review collected in partnership with Best Western
1  Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bwedison, Manager at Best Western Plus Edison Inn, responded to this reviewResponded April 23, 2014

Thank you for taking the time to share your comments with us. I was pleased to see that you had an enjoyable stay with us from the staff to the rooms.

We hope we can welcome you back again soon.

Kind Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (240)
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170 - 176 of 240 reviews

Reviewed March 13, 2014

We were in Raleigh NC for the Sing Off Tour at the Performance Arts Center and booked this hotel based on Trip Advisor reviews. This gem of a hotel has recently been renovated . It not only provides the utmost in comfort and amenities such as a small, but well equipped fitness room; guests are also greeted by smiling and helpful staff. Two additional pluses for us less than 5 minute drive to downtown Raleigh and relatively low room cost. Awesome value!

  • Stayed: March 2014, traveled as a couple
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Review collected in partnership with Best Western
Thank Mary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bwedison, Manager at Best Western Plus Edison Inn, responded to this reviewResponded April 23, 2014

It touches the hearts of our entire when they read a review like this one. We thank you for your candid comments. We are a BEST WESTERN "PLUS" and for you to add two more pluses makes us understand that the hard work that we put in everyday does not go unnoticed.
We would like to welcome you back again and again even if not for a sing off Tour.

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Reviewed March 13, 2014

I had the opportunity to work with the Best Western Edison in Garner for a three day stay recently for a family member. Each and every staff member that I dealt with was extremely professional, courteous and helpful. I had the pleasure of working with Janice, Judy, Latoya and Teddy, all of whom were wonderful!
The rooms were decorated nicely and were spotless. A complimentary breakfast was served each morning and freshly baked cookies were offered at the desk during the day. I highly recommend this hotel when you are in the Garner/ Raleigh area.

  • Stayed: March 2014, traveled with family
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1  Thank Rhonda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bwedison, Manager at Best Western Plus Edison Inn, responded to this reviewResponded April 23, 2014

Thank you for your lovely review.

We are delighted to read your very detailed review of the BEST WESTERN PLUS Edison Inn and thank you for sharing your tips and recommendations with the Tripadvisor community.
Thank you for praising our staff and facilities alike, I can assure you the quality will only increase in the coming years.

We look forward to welcoming you back very soon.

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Reviewed March 9, 2014

This hotel is well maintained and very clean. The bed was heavenly and the chaise lounge was equally as comfortable. Grounds are also well maintained. Customer service is their #1 priority from the minute you step thru the door. Latoya met us with a smile and ease that made us feel at home. Employees are friendly, organized and work well together. We were well provided for by Teddy, Latoya and Judy during the Feb. ice/snow storm. To our surprise, guests were provided dinner by the hotel which was very thoughtful and greatly appreciated. Hotel is located in safe area and convenient to major roads, shopping and outstanding restaurants. There is a 24 hr. super coffee/hot chocolate machine which allows you to "make it your way". This hotel and it's staff are top notch!

  • Stayed: February 2014, traveled on business
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Thank Carol C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bwedison, Manager at Best Western Plus Edison Inn, responded to this reviewResponded April 23, 2014

Thank you for your brilliant review.

We are thrilled to know you had a fantastic stay, with great food and great service from our team, Our entire team was recognized following your review. We will be waiting for you maybe in the summer time too so that you can get to enjoy the downtown Raleigh area restaurants.

We look forward to welcoming you back in the near future.

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Reviewed March 3, 2014

I have stayed here several times and the rooms are nice and clean. When I stay in Raleigh, it is convenient to where I work and the location is quiet. The beds are comfortable along with the HVAC. I like the location and the comfort of the room. The staff is nice.

  • Stayed: February 2014, traveled on business
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Review collected in partnership with Best Western
Thank Clark W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bwedison, Manager at Best Western Plus Edison Inn, responded to this reviewResponded April 23, 2014

Thank you so much for your kind review.

We are delighted to hear that you always have a good experience with us and we look forward to welcoming you back.

We appreciate your loyalty and for giving us an opportunity to show you our "I care" experience. See you on your next trip.

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Reviewed March 2, 2014

From the first friendly greeting when I walked in the door till my departure the next day, all interactions with staff were pleasant & friendly. I was really glad they provide a 24 hr coffee machine that uses fresh ground coffee and provides a selection of strengths as well as a hot chocolate option

  • Stayed: March 2014, traveled solo
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Review collected in partnership with Best Western
Thank Judi N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bwedison, Manager at Best Western Plus Edison Inn, responded to this reviewResponded April 23, 2014

We are over the moon to read your review. Thank you very much for all your kind words about our team members in the hotel, in all areas. We truly strive to give all our guests our “I CARE” service promise, it is fantastic to know you experienced just that.

We very much look forward to welcoming you back many times in the coming years.

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Reviewed February 28, 2014

The customer service at this hotel is top notch. Latoya is the greatest. She was so accommodating to our school softball team when we ended up with no rooms on a Friday night when reservations were made at a hotel for the wrong weekend. It took a short phone call and we were set. The hotel is clean and the rooms are really nice. We will definitely make this our first hotel choice when coming to Raleigh.

  • Stayed: February 2014, traveled on business
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Thank Jennifer B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bwedison, Manager at Best Western Plus Edison Inn, responded to this reviewResponded April 23, 2014

It is very exciting to read the great comments like yours. We are delighted that you took the time to recommend the hotel and the staff. Thank you very much for your comments and we hope to welcome you back soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Edison Inn

Address: 1595 Mechanical Boulevard, Garner, NC 27529-2536 (Formerly BEST WESTERN Plus Edison Inn)
Phone Number:
Location: United States > North Carolina > Garner
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#2 Business Hotel in Garner
#2 Family Hotel in Garner
Price Range: $85 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Edison Inn 2.5*
Number of rooms: 52
Reservation Options:
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Also Known As:
Holiday Inn Garner
Best Western Garner

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