I booked my reservation online through the Microtel website. I SPECIFICALLY reserved a NON-smoking room, and the reservation emailed to me reflected this. Upon arrival, my reservation in their system did not show that, and they attempted to put me in a smoking room. When I brought this to their attention, I was informed that there were absolutely no other rooms available, and I had to go to another hotel that night, at a HIGHER rate.
Also, shower drain backed up with water, and window curtains did not fully close to block view onto sidewalk.
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- Also Known As:
- Microtel Franklin
- Franklin Microtel