We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Lovely hotel great views”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Hampton Inn Franklin
Ranked #1 of 12 Hotels in Franklin
Certificate of Excellence
Reviewed January 5, 2013 via mobile

We stayed here during the final stretch of our family vacation. The hotel was a tad tricky to find in the dark but once we figured which road to take all was well. The desk clerk that checked us in was very polite and sweet. We had two rooms both double queen rooms and they were very spacious and clean. The hotel loby sort of has a lodge feel to it very warm and inviting. The beds were very comfortable. The only negative we had was for breakfast. The breakfast options were not that great and mostly microwaved items an cereal and fruit cups. The microwaved items seemed a tad mushy when cooked it would have been nice to have items already cooked and set out and a little more variety but for a free breakfast we made do with the cereal and fruit cups. I would recommend this location to anyone traveling through and hopefully will stay again next year.

  • Stayed: December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank cupcakekisses
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamptonhome, General Manager at Hampton Inn Franklin, responded to this reviewResponded January 6, 2013

WE MADE YOUR STAY….YOU MADE OUR DAY...

I’m Laurie Richards, general manager at the Hampton Inn Franklin, NC. Thanks so much for your positive review! There’s something pretty special about our mountain town. I’m so glad you were able to enjoy our community. Next time you’re passing through, our team members will be glad to share even more local flavor with you.

When your travels take you to the mountains again, we’d be honored to have you stay with us again. It’s our pleasure to offer you great Hampton service.

Thanks again for choosing to stay with us and for reviewing our hotel.

See you next time!
Laurie and the entire team at the Hampton Inn Franklin, NC

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (664)
Traveler rating
Traveler type
Time of year
Language

581 - 587 of 664 reviews

Reviewed December 26, 2012

When we make our trips to Cullowhee, we generally stay in Cherokee. However, we decided to try a new hotel this time and stayed in Franklin. This is a newer hotel. The staff was awesome...very friendly and helpful. The rooms are awesome....very clean and new. The only drawback to this hotel is the distance from our ultimate location. It wasn't that far from where we wanted to be, but there were hotels much closer that we could have stayed in. This hotel was very comfortable and we would stay again if there were no hotels closer to Cullowhee.

  • Stayed: October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Susan8696
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamptonhome, General Manager at Hampton Inn Franklin, responded to this reviewResponded December 28, 2012

Well don’t we feel mighty Special!...Because you felt mighty Special!

Thank you so much for the fantastic review! I’m so glad you were able to enjoy our little mountain town and that you choose our hotel as your home away from home.

When your travels take you to the mountains again, we’d be honored to have you stay with us again. It was our pleasure to offer you great Hampton service.

What can we say but see you next time!
Laurie and the entire team at the Hampton Inn Franklin, NC
Your friend in the Mountains

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 21, 2012

The Hampton Inn at Franklin is a very nice hotel. The people at the front desk make you feel like you have come to visit in their home. The lobby is very nice (the hot water for the hot chocolate-tea was luke warm, but that was ok.) The room was as the lady at the front desk said "Just a Hampton Inn Room" but it was fine. It was clean. The water had trouble going down in the tub, but that was ok. We only had one issue, but it was a huge issue. Around dinner time several went out to leave the hotel and a truck had gotten stuck coming in to the hotel and had the only entrance/exit to the hotel completely blocked. No one could enter or leave. We had a nice evening planned including a nice dinner and a concert. We finally got a taxi (the hotel says they will reinburse us for the cab ride), but it sure did play havok with our Christmas evening away plans. It took about 2 hours to get the truck moved. What scared me was if there was a medical emergency or if the place caught on fire, there would be nothing anyone could do if it happened again. There really needs to be a second way in and out. I am surprised they have not been required to have it since it sits way up a hill and it is steep getting in and out and when we left this morning it was snowing like crazy. Not the hotels fault, but it was the hotels fault in a way.

  • Stayed: December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Runie57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamptonhome, General Manager at Hampton Inn Franklin, responded to this reviewResponded December 23, 2012

Well don’t we feel mighty Special!...Because you felt mighty Special!

Thank you so much for the review! I’m so glad you were able to enjoy our little mountain town and that you choose our hotel as your home away from home.

I have to say the truck being stuck in our driveway was a first for me. There was no reason he should have had any issues getting into our parking lot. I can only aplogize as it was completely out of my hands. I had advised Sharon, front desk clerk, to call a taxi for any guests with issues and our fire chief was alerted in the event of any emergency.

If you were one of the two guests that shared a taxi to the show I have already adjusted your room rate or given you Hilton points for the inconvience as we discussed.

When your travels take you to the mountains again, we’d be honored to have you stay with us again. It was our pleasure to offer you great Hampton service.

What can we say but see you next time!
Laurie and the entire team at the Hampton Inn Franklin, NC
Your friend in the Mountains

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 27, 2012

Needed a place to stay on the spur of the moment and they were very accomidating. The staff was very friendly and the room was very comfortable. They even offered a "goody bag" upon checkout that was VERY nice for our travels further into the mountains the next morning.

  • Stayed: November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Tawnya C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamptonhome, General Manager at Hampton Inn Franklin, responded to this reviewResponded November 29, 2012

Well don’t we feel mighty Special!...Because you felt mighty Special!

Thank you so much for the fantastic review! I’m so glad you were able to enjoy our little mountain town and that you choose our hotel as your home away from home.

When your travels take you to the mountains again, we’d be honored to have you stay with us again. It was our pleasure to offer you great Hampton service.

What can we say but see you next time!
Laurie and the entire team at the Hampton Inn Franklin, NC
Your friend in the Mountains

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 11, 2012

This is a great hotel!

Check In - I was greeted by a very nice lady at the front desk. She asked me if I had ever been to Franklin, NC and I told her no. She graciously provided me with a list of restaraunts and a map of the surrounding area. She took the time to point out some highlights which I really appreciated. Once I got to the room, she called to make sure everything was OK. She was so kind. The lobby is very inviting.

Room - The room was really nice. I liked the furniture and the bed was very comfortable. I was on the second floor on the scenic side and the view of the mountains was beautiful. I could lay on my bed and really enjoy the view. I really liked it that there was a device next to the bed where I could plug in my cell phone etc. Many times, I am forced to unplug lamps, etc. This hotel is very well thought out. I was here on vacation but this hotel would be good for business travelers as well. The hotel is really quiet. I didn't wake up early enough for breakfast; however, I really enjoyed the in room coffee.

I will absolutely return to Franklin and this hotel.

The drive between Franklin and Highlands is great. There are three waterfalls that are definitely worth seeing. Also, I took a day trip up to Asheville and went through the Biltmore mansion. Worth the money!

Room Tip: Definitely request a room on the scenic/mountain side. It is beautiful.
See more room tips
  • Stayed: November 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Europabound
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamptonhome, General Manager at Hampton Inn Franklin, responded to this reviewResponded November 25, 2012

Well don’t we feel mighty Special!...Because you felt mighty Special!

Thank you so much for the fantastic review! I’m so glad you were able to enjoy our little mountain town and that you choose our hotel as your home away from home.

When your travels take you to the mountains again, we’d be honored to have you stay with us again. It was our pleasure to offer you great Hampton service.

What can we say but see you next time!
Laurie and the entire team at the Hampton Inn Franklin, NC
Your friend in the Mountains

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 1, 2012

My husband and I were passing through on our way to Gatlinburg, had a cabin for the week, we opted to stay at the Hampton Inn, Franklin. I am a Hilton Honors member and do try to stay at Hilton Brand hotels, we walked in to find out that they only had one room left. So excited...the entrance way was beautiful, hotel staff was so kind. Once we got in the room I was even more excited, the room was so nice and clean, very cozy. The breakfast was excellent, could not have asked for a better experience.

  • Stayed: October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank shashahing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamptonhome, General Manager at Hampton Inn Franklin, responded to this reviewResponded November 29, 2012

Well don’t we feel mighty Special!...Because you felt mighty Special!

Thank you so much for the fantastic review! I’m so glad you were able to enjoy our little mountain town and that you choose our hotel as your home away from home.

When your travels take you to the mountains again, we’d be honored to have you stay with us again. It was our pleasure to offer you great Hampton service.

What can we say but see you next time!
Laurie and the entire team at the Hampton Inn Franklin, NC
Your friend in the Mountains

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 30, 2012

We stayed here during the leaf season. Even though the hotel was crowded, it was very quiet and we didn't hear anyone in the halls. The desk clerk was very helpful in telling us about restaurants in the area and even giving us directions of how to get them. The room was quiet and the beds comfortable. The breakfast food selections were very good. A nice place to stay if you're visiting this area of North Carolina.

  • Stayed: October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank scrappy06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamptonhome, General Manager at Hampton Inn Franklin, responded to this reviewResponded November 25, 2012

Well don’t we feel mighty Special!...Because you felt mighty Special!

Thank you so much for the fantastic review! I’m so glad you were able to enjoy our little mountain town and that you choose our hotel as your home away from home.

When your travels take you to the mountains again, we’d be honored to have you stay with us again. It was our pleasure to offer you great Hampton service.

What can we say but see you next time!
Laurie and the entire team at the Hampton Inn Franklin, NC
Your friend in the Mountains

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Franklin
0.2 mi away
Comfort Inn
Comfort Inn
#4 of 12 in Franklin
232 reviews
2.6 mi away
Microtel Inn & Suites by Wyndham Franklin
17.6 mi away
Hampton Inn & Suites Cashiers-Sapphire Valley
Show Prices
Show Prices
Show Prices
0.8 mi away
Rodeway Inn
Rodeway Inn
#6 of 12 in Franklin
44 reviews
13.7 mi away
Best Western Plus River Escape Inn & Suites
12.8 mi away
Highlands Inn
Highlands Inn
#6 of 7 in Highlands
178 reviews
Show Prices
Show Prices
Show Prices

Been to Hampton Inn Franklin? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hampton Inn Franklin

Address: 244 Cunningham Rd, Franklin, NC 28734-7576
Phone Number:
Location: United States > North Carolina > North Carolina Mountains > Franklin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 12 Hotels in Franklin
Price Range: $99 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn Franklin 3*
Number of rooms: 80
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Hotwire, Hilton Hotels Direct, TripOnline SA, HotelQuickly, Cancelon and getaroom.com so you can book your Hampton Inn Franklin reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Hotel Franklin
Franklin Hampton Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing