An older variety of Courtyard, which I'd guess at 25 y.o., and it shows in many ways. It has received the new Courtyard redecor, but there's just so much you can do with an older style. Lobby is up to standards after refurb. Rooms got the refurb too, but the age shows & changing the wallpaper, carpet, beds, etc. doesn't change the room layout (somewhat smaller & more basic than newer hotels), size, age of sliding doors, HVAC unit, etc.
Nevertheless, it is a Courtyard & is about the best you're going to find here. It's a military town & rooms get a lot of use & abuse. The Hilton Garden Inn is a cut better (newer, more elegant, & traditional - with indoor pool & hot tub), but the new HGI beds are horrible - based on an air baffle design w/o the air pump. Courtyard beds are exceptionally comfortable. The pool is seasonal/outside. Room lighting is very bad. New flu lights which are blindingly bright - all or nothing - get blinded or live in the dark. There are NO soft lighting options - a huge flaw. Water pressure it pretty bad & hot water is just warm. Rooms are OK size-wise, but you couldn't fit a chair/end table in addition to the 2 queen beds. Towels at this property are well worn.
Staff treats lobby like their own personal social room & guests seem to be a bother on THEIR turf.
Those who know Courtyards know there's no free breakfast & choices here are quite limited & very pricey. Internet is a breeze. Bath amenities VERY basic - one small shampoo & conditioner - period.
My biggest problem here was the old HVAC units. You had to turn it to the extreem left for heat to turn on & it wouldn't go off until you turned it back (manually) to the extreme right. So, I turned it on until it got boiling then off & woke up freezing.
Since I'm obliged to come to Fayetteville often enough, let me recommend 2 others. The Hilton G. Inn, if you can tolerate the beds, is far nicer. Also, the Holiday Inn Express (Ft. Bragg - near mall) here is top rated & far better than most HI Expresses.
I do understand they've done about as good as you can do with this older property - well, they could upgrade the heat/ac units - and I write not to complain, rather to let folks know what to expect.
Oh, I might mention they are often full & (to be frank) the type of clientel they get is not typical of a Courtyard. We had very noisey neighbors each night. This is to be expected in a military town. They DO have a security night guard ...and I suspect it's a wise idea here.
- Official Description (provided by the hotel):
- Courtyard Fayetteville features our new lobby with inviting spaces to work or relax in, free Wi-Fi and easy access to the latest news, weather and airport conditions via our GoBoard. The Bistro provides guests with healthy food and beverage offerings in the morning & evening dinner service with cocktails. Our hotel is within minutes of the Cross Creek Mall and the unique dining and shopping attractions of downtown Fayetteville, as well as the Bragg Military Reservation, Pope Air Force Base and Fayetteville Regional Airport. ... more less
- Reservation Options:
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- Also Known As:
- Courtyard By Marriott Fayetteville Hotel Fayetteville
- Fayetteville Courtyard
- Fayetteville Marriott