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“clean place, friendly staff, good amenities”

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Hilton Garden Inn Fayetteville/Fort Bragg
Ranked #2 of 50 Hotels in Fayetteville
Certificate of Excellence
GreenLeadersPlatinum level
Falls Church, Virginia
Level Contributor
100 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“clean place, friendly staff, good amenities”
Reviewed November 16, 2013

our room was spacious and spotless, the coffee in the lobby was excellent and free, we enjoyed the apples and the cookies available, and the staff was helpful and courteous. the fitness center is minimally-equipped, but adequate and clean. the breakfast buffet looked great (fresh fruit in addition to scrambled eggs and the usual array) but our schedule didn't permit tasting. we did appreciate the bar (and bartender!) and free evening tea and coffee with cookies. only slight downside was crowded parking lot on Monday nights (due to weekly meetings)

Stayed November 2013, traveled as a couple
Helpful?
1 Thank D_and_S_2013xx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anand D, General Manager at Hilton Garden Inn Fayetteville/Fort Bragg, responded to this review, November 17, 2013
Dear Guest,

I'd like to personally thank you on behalf of my entire team here at the Hilton Garden Inn Fayetteville / Fort Bragg, for your loyalty, business and feedback.

I apologize for the lack of parking on momday night and we will take your response and feedback as a training tool on improving the same. I'd also like to say a special Thank you for the compliments and taking the time to recognize Greg the bartender and rest of the staff members for their hard work, passion and dedication. We hope we can make you feel comfortable every stay and make it feel as close to home. I will take this opportunity to share your response with the team and my seniors as well. We all take great pride in serving our guests and I will be sure to acknowledge the entire team and share the great feedback you wrote us. It is surveys like these that help us improve but most of all motivate the team and make coming to work a more enjoyable place.

Please feel free to contact me directly the next time you are planning on being back or should you have any suggestions if we can make you next stay here with us even more enjoyable / 5 stars! As, it would be my pleasure to take care of you.

Thank you again

Sincerely,

Anand Dutta
General Manager
Hilton Garden Inn - Fayetteville / Fort Bragg, NC.
anand.dutta@hilton.com
910-860-3600
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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922 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (112)
Date | Rating
  • English first
  • French first
  • Any
English first
New York City, New York
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed November 13, 2013

They were shocked when I asked for one more. LOL

Overall very nice staff, and quick to answer any questions or requests. The buffet breakfast was ok.. (GREAT COFFEE!!!) A good place to stay for the area.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank etaurins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anand D, General Manager at Hilton Garden Inn Fayetteville/Fort Bragg, responded to this review, November 15, 2013
Dear Guest,

I'd like to personally thank you on behalf of my entire team here at the Hilton Garden Inn Fayetteville / Fort Bragg, for your loyalty, business and feedback.

I apologize if there was some confusion on our end in reference to the pillows and we will work towards improving the same. I'd also like to say a special Thank you for the compliments and taking the time to recognize the staff members for their hard work, passion and dedication. We hope we can make you feel comfortable every stay and make it feel as close to home. I will take this opportunity to share your response with the team and my seniors as well. We all take great pride in serving our guests and I will be sure to acknowledge the entire team and share the great feedback you wrote us. It is surveys like these that help us improve but most of all motivate the team and make coming to work a more enjoyable place.

Please feel free to contact me directly the next time you are planning on being back or should you have any suggestions if we can make you next stay here with us even more enjoyable / 5 stars! As, it would be my pleasure to take care of you.

Thank you again

Sincerely,

Anand Dutta
General Manager
Hilton Garden Inn - Fayetteville / Fort Bragg, NC.
anand.dutta@hilton.com
910-860-3600
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 11, 2013

great house keeping service everyday great location to military base in walking distance to many eating places in Fayetteville mall near by in car about 10 min front desk treat you with respect even have room service

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank shad t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dipti G, Front Office Manager at Hilton Garden Inn Fayetteville/Fort Bragg, responded to this review, November 13, 2013
Dear Guest,

I'd like to personally thank you on behalf of my entire team here at the Hilton Garden Inn Fayetteville / Fort Bragg, for your loyalty, business and feedback.

I'd like to say a special Thank you for taking the time to recognize the staff members for their hard work, passion and dedication. We hope we can make you feel comfortable every stay and make it feel as close to home. I will take this opportunity to share your response with the team and my seniors as well. We all take great pride in serving our guests and I will be sure to acknowledge the entire team and share the great feedback you wrote us. It is surveys like these that help us improve but most of all motivate the team and make coming to work a more enjoyable place.

Please feel free to contact me directly the next time you are planning on being back or should you have any suggestions if we can make you next stay here with us even more enjoyable / 5 stars! As, it would be my pleasure to take care of you.

Thank you again

Sincerely,

Dipti Goodwin
Front Office Manager
Hilton Garden Inn - Fayetteville / Fort Bragg, NC.
dgoodwin@hgifay.com
910-860-3600
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beltsville
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 9, 2013

Front desk staff, Jake and Nadia were really nice. They seemed to really care about my situation and helped me out where they could. My room was very nice, and the bed was comfortable too. The breakfast was delicious. I had an omelet and grits. I'd definitely recommend this hotel.

  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sheila d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dipti G, Front Office Manager at Hilton Garden Inn Fayetteville/Fort Bragg, responded to this review, November 11, 2013
Dear Ms Sheila,

I'd like to personally thank you on behalf of my entire team here at the Hilton Garden Inn Fayetteville / Fort Bragg, for your loyalty, business and feedback.

I'd like to say a special Thank you for the compliments and taking the time to recognize Jake and Nadia along with the rest of the staff members for their hard work, passion and dedication.

We hope we can make you feel comfortable every stay and make it feel as close to home. I will take this opportunity to share your response with the team and my seniors as well. We all take great pride in serving our guests and I will be sure to acknowledge the entire team and share the great feedback you wrote us. It is surveys like these that help us improve but most of all motivate the team and make coming to work a more enjoyable place.

Please feel free to contact me directly the next time you are planning on being back or should you have any suggestions if we can make you next stay here with us even more enjoyable / 5 stars! As, it would be my pleasure to take care of you.

Thank you again

Sincerely,

Dipti Goodwin
Front Office Manager
Hilton Garden Inn - Fayetteville / Fort Bragg, NC.
dgoodwin@hgifay.com
910-860-3600
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aspen, Colorado
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed November 8, 2013

my new go-to spot in fayetteville. courteous service from front desk, helpful attitude, clean, comfortable rooms and the breakfast is the best for home cooking - the chef is masterful and great service.

hotel has shopping and restaurants nearby. just a good, solid choice.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cs2468
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dipti G, Front Office Manager at Hilton Garden Inn Fayetteville/Fort Bragg, responded to this review, November 9, 2013
Dear Guest,

I'd like to personally thank you on behalf of my entire team here at the Hilton Garden Inn Fayetteville / Fort Bragg, for your loyalty, business and feedback.

I'd like to say a special Thank you for taking the time to recognize the staff members for their hard work, passion and dedication. We hope we can make you feel comfortable every stay and make it feel as close to home. I will take this opportunity to share your response with the team and my seniors as well. We all take great pride in serving our guests and I will be sure to acknowledge the entire team and share the great feedback you wrote us. It is surveys like these that help us improve but most of all motivate the team and make coming to work a more enjoyable place.

Please feel free to contact me directly the next time you are planning on being back or should you have any suggestions if we can make you next stay here with us even more enjoyable / 5 stars! As, it would be my pleasure to take care of you.

Thank you again

Sincerely,

Dipti Goodwin
Front Office Manager
Hilton Garden Inn - Fayetteville / Fort Bragg, NC.
dgoodwin@hgifay.com
910-860-3600
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fayetteville, North Carolina
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed November 4, 2013

I just stayed at this hotel for 10 weeks and I have nothing bad to say about it. I will start with the staff. Dipti the front office manager was the most helpful person I have encountered in any Hilton Garden Inn I have ever stayed at. She went out of her way to answer any questions I had, no matter how big or small. She ensured that my stay here was top notch. Additionally, the other staff was helpful and friendly. They were always friendly and helpful.

The hotel has a gym, pool, laundry room, bar and a great business center that is always clean and in working order.

The beds are very comfortable and even adjustable to fit your comfort needs.

The maids always leave your room in excellent condition making your return to the room an enjoyable one.

Breakfast was always fresh and the wait staff there was super friendly and it is obvious they take pride in their jobs.

I recommend this hotel to anyone planning to visit Fayetteville.

Thank you Hilton Garden and Dipti for making my stay a pleasurable one.

Room Tip: No issues on the 3rd floor.
See more room tips
  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jerry J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dipti G, Front Office Manager at Hilton Garden Inn Fayetteville/Fort Bragg, responded to this review, November 9, 2013
Dear Jerry,

I'd like to personally thank you on behalf of my entire team here at the Hilton Garden Inn Fayetteville / Fort Bragg, for your loyalty, business and feedback.

I'd like to say a special Thank you for taking the time to recognize the staff members for their hard work, passion and dedication. We hope we can make you feel comfortable every stay and make it feel as close to home. I will take this opportunity to share your response with the team and my seniors as well. We all take great pride in serving our guests and I will be sure to acknowledge the entire team and share the great feedback you wrote us. It is surveys like these that help us improve but most of all motivate the team and make coming to work a more enjoyable place.

Please feel free to contact me directly the next time you are planning on being back or should you have any suggestions if we can make you next stay here with us even more enjoyable / 5 stars! As, it would be my pleasure to take care of you.

Thank you again

Sincerely,

Dipti Goodwin
Front Office Manager
Hilton Garden Inn - Fayetteville / Fort Bragg, NC.
dgoodwin@hgifay.com
910-860-3600
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, Virginia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 4, 2013

My wife and I needed a quiet, comfortable room in Fayetteville. We had stayed at the Hilton Garden Inn before and knew it was good. We arrived late in the day (11pm). I had to leave early the next morning for my work. My wife needed a quiet, secure, comfortable room. That is why we went to Hilton Garden Inn and were willing to pay a bit extra for the experience. We needed what they offered. And I am glad it was available to us.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Fred R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dipti G, Front Office Manager at Hilton Garden Inn Fayetteville/Fort Bragg, responded to this review, November 9, 2013
Dear Mr. Fred,

I'd like to personally thank you on behalf of my entire team here at the Hilton Garden Inn Fayetteville / Fort Bragg, for your loyalty, business and feedback.

I'd like to say a special Thank you for the compliments and taking the time to recognize the staff members for their hard work, passion and dedication. We hope we can make you feel comfortable every stay and make it feel as close to home. I will take this opportunity to share your response with the team and my seniors as well. We all take great pride in serving our guests and I will be sure to acknowledge the entire team and share the great feedback you wrote us. It is surveys like these that help us improve but most of all motivate the team and make coming to work a more enjoyable place.

Please feel free to contact me directly the next time you are planning on being back or should you have any suggestions if we can make you next stay here with us even more enjoyable / 5 stars! As, it would be my pleasure to take care of you.

Thank you again

Sincerely,

Dipti Goodwin
Front Office Manager
Hilton Garden Inn - Fayetteville / Fort Bragg, NC.
dgoodwin@hgifay.com
910-860-3600
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Fayetteville/Fort Bragg

Property: Hilton Garden Inn Fayetteville/Fort Bragg
Address: 4025 Sycamore Dairy Rd, Fayetteville, NC 28303-3458
Phone Number:
Location: United States > North Carolina > Fayetteville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Fayetteville
#1 Family Hotel in Fayetteville
#1 Romantic Hotel in Fayetteville
#1 Business Hotel in Fayetteville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Fayetteville/Fort Bragg 3*
Number of rooms: 104
Official Description (provided by the hotel):
Enjoy your stay at the Hilton Garden Inn Fayetteville/Fort Bragg hotel, conveniently located within two miles of Fort Bragg. Shop at Cross Creek Mall, dine in one or two of more than 100 area restaurants and visit FORSCOM complex and military business park, just minutes from our hotel. The Crown Center Coliseum and Expo Center, offering numerous sports venues and meetings, is 10 minutes away. Catch the latest release at the movie theater within walking distance of our Fayetteville hotel. Work, rest and play at Hilton Garden Inn Fayetteville/Fort Bragg. Expect great business amenities such as our complimentary 24-hour Business Center, two spacious meeting rooms and complimentary WiFi access. Stay productive while on the road at our hotel and then relax in the heated, indoor pool and soothe tired muscles in the whirlpool spa. Spend some time enjoying the Fayetteville area attractions. The Hilton Garden Inn Fayetteville/Fort Bragg hotel has 104 Guest Rooms, all with the latest technology and modern amenities. Stay connected to family and friends with complimentary WiFi access and catch up on last minute work at the large desk with supportive ergonomic chair and desk-level outlets. Use the secure printing facility to the 24-hour Business Center for your convenience. Relax on the innovative Garden Sleep System(R) bed and watch an in-room movie or cable on your HD TV. Start your day with a hot cooked-to-order breakfast served in the Great American Grill(R). Indulge in evening room service for dinner or relax over drinks in the cozy Pavilion Lounge. Browse the 24-hour Pavilion Pantry(R) featuring a range of refrigerated, frozen and microwavable packaged items perfect for in-room preparation. Keep on top of work in the 24-hour complimentary Business Center. The Hilton Garden Inn Fayetteville/Fort Bragg hotel is located in the western suburbs of the City of Fayetteville, just off the All American Freeway 401 bypass exit. This great location is convenient for many local restaurants and Skibo Road, a major retail and hospitality area. Explore Cross Creek Mall, only a few minutes away. ... more   less 
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Also Known As:
Hilton Garden Inn Fayetteville/Fort Bragg Hotel Fayetteville
Hilton Fayetteville
Fayetteville Hilton Garden Inn

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