The food was good, as expected. This is a sports restaurant, with loud music, good wings and plenty of TVs to watch (I just wish they would put the subtitles).
The service was very weak. It was apparently our waitress' first day, not clear if it was her first day at BWW or waitressing. She was very nice but not really good at keeping track of our drink refills. We waited for 30 minutes for our orders. She messed up the check. However, the manager was very helpful and comped our desserts. We stayed polite and I hope she will improve. I would advise the restaurant not to start new staff on their busy night.
All in all, an good experience, I hope not to take 1:30 next time, but we'll go back.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.