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“Great Stay, Especially for Price”

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Embassy Suites by Hilton Fayetteville/Fort Bragg
Ranked #3 of 50 Hotels in Fayetteville
Certificate of Excellence
Charleston, United States
1 review
“Great Stay, Especially for Price”
Reviewed November 4, 2013

This hotel is a year and a half old and it still looks like new. Wonderful guest suites with comfortable beds and extra clean bath rooms. Great hotel, staff, and accommodations. Complimentary breakfast and afternoon reception are great.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Sid D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nsmehta1, Internet Marketing Manager at Embassy Suites by Hilton Fayetteville/Fort Bragg, responded to this review, November 11, 2013
Thanks for taking the time to share your experience at our hotel with others. Our team here strives to insure all our guests have a outstanding experience. I was delighted to share your review with them. Please come back and see us again real soon. We want to make you feel even more special on your next visit.

Sincerely, Ji
Internet Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,050 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
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  • Any
English first
Fort Collins, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 3, 2013

Wonderful staff and beautiful hotel. Fairly priced. Decor was beautiful and modern. Very clean and they offered very nice bath product (Crabtree ans Evelyn). The staff was knowledgeable about Fort Bragg and was able to direct me to where I needed to go on base. They did offer a military discount, which we always appreciate. The lounge was very relaxing, as well as the patio, which had fire pits and lovely outdoor furniture. This hotel is by far the nicest in the area and is sure to bring in some class to Fayetteville. It was a lovely hotel!

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Grace C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nsmehta1, Internet Marketing Manager at Embassy Suites by Hilton Fayetteville/Fort Bragg, responded to this review, November 5, 2013
I truly appreciate you taking the time to post your experience on TripAdvisor. I will make sure that I share your comments with our team members. We really enjoy hearing back from our guest when they have had a great stay. The staff here takes great pride in taking care of our customers and I know it is nice for them to hear from customers acknowledging them. Thank you once again and we look forward to seeing you in the near future.

Sincerely, Ji
Internet Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rio Verde, Arizona
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 31, 2013

We stayed at this Embassy Suites for a military deployment and a military welcome home celebration. Yadkin and Skibo are the cross roads. Close to Fort Bragg. Walkable to shopping centers. First class staff and amentities. Pool, exercise and a very large lounge for a complimentary evening reception including cocktails and food.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Caryl70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nsmehta1, Internet Marketing Manager at Embassy Suites by Hilton Fayetteville/Fort Bragg, responded to this review, November 5, 2013
We appreciate you taking the time to post your comments regarding your recent stay with us at the Embassy Suites Fayetteville/Fort Bragg at Fayetteville, NC. All of our associates are truly committed to providing an exceptional experience for all of our guests and they are empowered to do whatever it takes to make a guest happy. We're glad you stayed with us and look forward to welcoming you back to our property in the near future.

Sincerely, Ji
Internet Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
chesapeake, va, United States
1 review
Reviewed October 29, 2013

Be sure all accomodations are secured, especially if you are using conference and room facilities. Seems to be a disconnect between the departments. Don't assume providing all information to one will be communicated to the other.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Reuben B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nsmehta1, Internet Marketing Manager at Embassy Suites by Hilton Fayetteville/Fort Bragg, responded to this review, November 5, 2013
Thank you for the candid review of your stay. We value all guest feedback. Thank you for providing us with this information so that we can review what occurred while you were here with the operational departments that impacted your stay. We are constantly striving to improve our product and services based on our customers' feedback. I have taken your comments to our team to ensure that in the future we do a better job of providing an exceptional level of service. I appreciate your comments and look forward to seeing you again in the future.

Sincerely, Ji
Internet Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cookeville, Tennessee
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 22, 2013

This place was little out of the way but worth it for the Fayetteville area. The front staff was courteous and professional and helpful. The bar area was first class, and the bartend, Shanna Jenkins, very friendly and talkative. I had potato skins for snack, they arrived luke warm, but were adequate. The king bed room was small but adequate for two. The showers are superb. The bed sheets smelled of sulfur, which leads me to wonder if they had been replaced after the last occupant. I would nevertheless reccomend the place to friends.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DaveMac_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nsmehta1, Internet Marketing Manager at Embassy Suites by Hilton Fayetteville/Fort Bragg, responded to this review, October 24, 2013
Thank you for sharing such a wonderful experience. I as well as everyone on our team are thrilled to have had the opportunity to take care of you. We appreciate it as it helps us identify our guest’s needs. I know the team can do better and thank you for your feedback. Thank you, again, for sharing your experience with us and allowing us the opportunity to serve you better.

Sincerely, Ji
Internet Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oviedo, Florida
Level Contributor
69 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed October 22, 2013

If you are an infrequent traveler you will give this hotel a '5' rating. However, if you're used to the way every other Embassy Suites on the planet operates you may be a little annoyed. This is the ONLY Embassy Suites I've ever stayed at that limits their customers to 2 drinks per night at the Manger's Reception. They give each person two tickets and THAT IS IT! If you don't drink and give your tickets to someone else...think again. They REALLY don't like that. There was a military reception on Friday night. Awesome. Only problem is that they set things up so it was physically impossible for those of us staying the hotel to even get to the bar for our free drinks. We just threw up our hands and went somewhere else. Water in the room when you arrive because you're a Diamond? Nope. I won't stay here again and I would encourage frequent travelers to find other options. You're just another head of cattle at this Embassy.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DontAsk4AScreenName
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nsmehta1, Internet Marketing Manager at Embassy Suites by Hilton Fayetteville/Fort Bragg, responded to this review, October 24, 2013
Thank you for taking the time to share your experience with us. We take honest comments from our guest very seriously. I am sorry to hear that we let you down with our levels of service. Our team takes their hospitality responsibility quite seriously, and we certainly hope that we have a chance to demonstrate that to you on a future visit. As always, we appreciate your sharing your experience with us, we know that there are always opportunities to learn and improve, and there is no more valuable tool than to hear from our guests. For the 2 drinks per night at the Manager’s Reception, in North Carolina we can only provide 2 drinks for each person. This is a State Law. We apologize for any inconvenience that may have been caused to you during your stay and hope that if you are in the area again that you give us a second try.

Sincerely, Ji
Internet Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lansing, United States
1 review
Reviewed October 21, 2013

Excellent experience, great facility and the staff was always courteous and helpful when needed. I would recommend this hotel to anyone who is staying in Fayetteville. You may find other facilities that are lower priced but this is the best hotel in town.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Michael W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nsmehta1, Internet Marketing Manager at Embassy Suites by Hilton Fayetteville/Fort Bragg, responded to this review, October 24, 2013
Thank you very much for taking the time to submit a great review of our hotel on Trip Advisor. All of our associates are truly committed to providing an exceptional experience for all of our guests and they are empowered to do whatever it takes to make a guest happy. I certainly hope you will visit with us again!

Sincerely, Ji
Internet Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Fayetteville/Fort Bragg

Property: Embassy Suites by Hilton Fayetteville/Fort Bragg
Address: 4760 Lake Valley Dr, Fayetteville, NC 28303-6016
Phone Number:
Location: United States > North Carolina > Fayetteville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 50 Hotels in Fayetteville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Embassy Suites by Hilton Fayetteville/Fort Bragg 3*
Number of rooms: 165
Official Description (provided by the hotel):
Conveniently located off the All American Freeway, the Embassy Suites Fayetteville/ Fort Bragg hotel in Fayetteville, NC offers accommodations in one of the most popular areas of Fayetteville. Enjoy easy access to popular attractions including downtown Fayetteville and the Crown Center Coliseum, the Cross Creek Mall and other great shopping destinations. Corporate travelers will appreciate the hotel's proximity to many local businesses and major corporations, as well as additional business facilities, including the 24-hour BusinessLink™ Business Center and multi-function meeting rooms. Our hotel in Fayetteville offers a selection of spacious and beautifully furnished rooms and suites. Each features tasteful decor with fresh, modern colors. Enjoy homelike amenities including a microwave and refrigerator. Surf the web with complementary wireless internet access. Stay active during your stay and work out in the fitness center or swim laps in the heated indoor pool. Take a dip in the whirlpool after your workout and let stresses melt away. Each morning, you can enjoy our complimentary cooked-to-order breakfast served in the tropical open-air hotel atrium. Relish a delicious meal at Flying Spoons, the hotel's relaxed, full-service restaurant, then unwind at the complimentary Evening Reception* with drinks and snacks. * Service of alcohol subject to state and local laws. Must be of legal drinking age. ... more   less 
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