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“Great breakfast!”

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Embassy Suites by Hilton Fayetteville/Fort Bragg
Ranked #3 of 53 Hotels in Fayetteville
Certificate of Excellence
Reviewed March 6, 2013

Just passing thru on our way to Florida and needed a stop over. This new Embassy Suites had great friendly staff and really enjoyed the breakfast offering and welcome cocktails. Very large suite,great shower and flat screen T.V.'s.

  • Stayed: February 2013, traveled as a couple
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Thank roadwarrrior2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nsmehta1, Internet Marketing Manager at Embassy Suites by Hilton Fayetteville/Fort Bragg, responded to this reviewResponded March 13, 2013

I am glad you enjoyed yourself and appreciate you taking the time to provide feedback to all of our future guests. We certainly hope to have the opportunity to welcome you again.

Sincerely, Ji
Internet Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,107 - 1,113 of 1,159 reviews

Reviewed March 1, 2013

This new Embassy Suites Hotel has it all. Very clean and comfortable rooms. Excellent and friendly service and all of the amenities that one expects from an Embassy Suites. There is a full breakfast beginning at 6am with homemade omelets, and anything one can desire each morning as well as a happy hour each night with basic snacks as well as beer, wines and cocktails, all included in the reasonable price. Please note: This hotel is off US 95 a bit but really worth it!

  • Stayed: February 2013, traveled as a couple
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1  Thank ForeFood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nsmehta1, Internet Marketing Manager at Embassy Suites by Hilton Fayetteville/Fort Bragg, responded to this reviewResponded March 13, 2013

Thanks for taking the time to post a review on trip advisor about your recent stay at the Embassy Suites Fayetteville/Fort Bragg. We certainly have the best breakfast and bar value in the area served by the most professional staff. We truly want to be your first choice when choosing a hotel in Fayetteville, North Carolina.

Sincerely, Ji
Internet Marketing Manager

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Reviewed February 27, 2013

Fayetteville has a winner in the new property. The room was fantastic and every step of the stay i was impressed. I was completely satisfied, and I can't say that often on the road. The staff did a great job making me feel welcome.

  • Stayed: February 2013, traveled on business
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Thank Zeal2122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nsmehta1, Internet Marketing Manager at Embassy Suites by Hilton Fayetteville/Fort Bragg, responded to this reviewResponded March 13, 2013

We appreciate you taking the time to provide us with your feedback. We focus our attention on taking care of our guest and making them feel welcome. I do hope to welcome you again soon.

Sincerely, Ji
Internet Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 25, 2013

This was an oustanding hotel. Beautiful, well-docorated room with granite countertops, a medium-sized refrigerator, ample storage space, a couch, and a very comfortable bed. The bathroom was HUGE, well-docorated, and the shower with the rainspout shower faucet was great. The lobby and amenities are clean, stylish, and top-notch. The hotel is also closed to the mall, restaurants, shopping, etc. All in all, by far the nicest hotel in Fayetteville, in my opinion.

  • Stayed: February 2013, traveled on business
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Thank wademl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nsmehta1, Internet Marketing Manager at Embassy Suites by Hilton Fayetteville/Fort Bragg, responded to this reviewResponded March 13, 2013

Thanks for choosing the Embassy Suites Fayetteville/Fort Bragg. We love to hear our guests say that we exceeded their expectations. We do have a great location. We are close to mall, many restaurants, and many other great locations. Thank you, again, for sharing your experience with us. We look forward to your return!

Sincerely, Ji
Internet Marketing Manager

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Reviewed February 24, 2013

Very nice hotel, this was my 3rd time staying here and they seem to be getting much of the staff issues worked out. The gym is well equipped and more spacious than typical. Beds are comfortable and rooms are well appointed. The free breakfast is reasonably good, haven't had any other food there as there are a million places to eat nearby. Overall a good value.

  • Stayed: February 2013, traveled with family
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Thank Goofy-Runner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nsmehta1, Internet Marketing Manager at Embassy Suites by Hilton Fayetteville/Fort Bragg, responded to this reviewResponded March 13, 2013

Thank you for taking the time to write about us on Trip Advisor. I am glad that you enjoyed our room, breakfast and gym. We are looking forward to having you back as our guests.

Sincerely, Ji
Internet Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 3, 2013

We have been staying at the Embassy Suites for a month. During our month there we saw mostly good to excellent in everything and just a few glitches.

The staff - nothing but kudos - EVERYONE was kind, accommodating, pleasant, and good humored. I cannot say enough good about them! I feel like we made new friends and will miss them when we leave.

The accommodations - lovely, clean and modern. I know this may sound odd - but the towels were great! I hate skimpy hotel towels, but these were nice, thick spa like towels. Beautiful pool, nice laundry facility and workout room.

The Food - breakfast at the ES is always good but about the same. But here it was better than the good - the omelets and pancakes were soo good - and the chefs were fun to watch and talk with. After awhile they know what you want - which makes the stay even better because you were treated like family! The managers reception was just OK - nothing bad, but not great like the breakfast. I would say the same for the restaurant - food was never great, just OK.

The Glitches - we encountered 4 problems in 30 days - not too bad.
First the out of control kids. There was one family that let their little children run around the managers reception and bar without supervision. The kids were running, knocking into chairs, hitting each other (and guests) with balloons. They were going up to the buffet, taking food with their hands, and finally one of them broke a glass (at which time, the parents finally "checked" on them). I guess kids will be kids (I have two of my own) but the problem was the staff did not say anything to them or their parents. I thought that was odd - I said something to the front desk person and she said, she noticed too and just shook her head. She obviously wasn't going to do anything about it.

Second the barefoot man - now that was really odd! This man was walking around the lobby, managers reception, restaurant, and breakfast area barefoot! This has to be a health code violation! But no one said anything to him - I thought that was odd.

Third the no quarters for the laundry room crisis - that was just silly. The change machine was out of order and we could not get any quarters from the front desk, the bar or the restaurant. The young lady at the front desk told me to go to a gas station for change - um - 9 at night in Fayetteville, NC - I don't think so.

Fourth the fire alarm - it went off twice in 30 days - I guess that is not bad - I really don't know how to measure that. It was annoying and loud! We left both times and I think there was a real fire in the kitchen at least once.

Finally the overall experience was excellent! I will actually miss them when we leave!

  • Stayed: January 2013, traveled with family
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Thank rrbk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nsmehta1, Internet Marketing Manager at Embassy Suites by Hilton Fayetteville/Fort Bragg, responded to this reviewResponded February 21, 2013

Thank you very much for taking the time to review us on Trip Advisor. I am glad you enjoyed yourself and appreciate you taking the time to provide feedback to all of the trip advisor users. We will review our policy and make sure that guests must wear proper clothing while in the lobby. I am so sorry for the lack of quarters in the laundry room. We are focusing on a complete retraining of service standards for our teams and will share this review with everyone. The fire alarm has been corrected. We haven’t had any fire accidents since we opened. Please keep coming back and we will keep taking great care of you.


Sincerely, Ji
Internet Marketing Manager

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Reviewed January 31, 2013

We spent the night of Jan. 26 at the Embassy Suites in Fayetteville and were extremely happy all around. Massive lobby gives feeling of space, almost like Grand Central Station, with seemingly as many people. But despite the hustle, the general manager approached us after we checked and assured us that he would respond to any complaint; and handed us his card. Room was immaculate and comfortable. Hotel was finished in April of 2012 so it should be in good shape. Plenty of parking. Good restaurants in the area. obviously caters to people who, one way or another, are connected with nearby Fort Bragg. Yes, this is a good stop in this area, even if located far from I-95.

Room Tip: Ask for a free room upgrade
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  • Stayed: January 2013, traveled as a couple
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Thank Rchard PB B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nsmehta1, Internet Marketing Manager at Embassy Suites by Hilton Fayetteville/Fort Bragg, responded to this reviewResponded February 21, 2013

We appreciate you taking the time to post your comments regarding your stay with us at the Embassy Suites Fayetteville/Fort Bragg. Our goal is that every guest feels welcome and every guest has a great time while they are staying with us. We're glad you stayed with us and look forward to welcoming you back to our property in the near future.

Sincerely, Ji
Internet Marketing Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Fayetteville/Fort Bragg

Address: 4760 Lake Valley Dr, Fayetteville, NC 28303-6016
Phone Number:
Location: United States > North Carolina > Fayetteville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 53 Hotels in Fayetteville
Price Range: $146 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Embassy Suites by Hilton Fayetteville/Fort Bragg 3*
Number of rooms: 165
Official Description (provided by the hotel):
Conveniently located off the All American Freeway, the Embassy Suites Fayetteville/ Fort Bragg hotel in Fayetteville, NC offers accommodations in one of the most popular areas of Fayetteville. Enjoy easy access to popular attractions including downtown Fayetteville and the Crown Center Coliseum, the Cross Creek Mall and other great shopping destinations. Corporate travelers will appreciate the hotel's proximity to many local businesses and major corporations, as well as additional business facilities, including the 24-hour BusinessLink™ Business Center and multi-function meeting rooms. Our hotel in Fayetteville offers a selection of spacious and beautifully furnished rooms and suites. Each features tasteful decor with fresh, modern colors. Enjoy homelike amenities including a microwave and refrigerator. Surf the web with complementary wireless internet access. Stay active during your stay and work out in the fitness center or swim laps in the heated indoor pool. Take a dip in the whirlpool after your workout and let stresses melt away. Each morning, you can enjoy our complimentary cooked-to-order breakfast served in the tropical open-air hotel atrium. Relish a delicious meal at Flying Spoons, the hotel's relaxed, full-service restaurant, then unwind at the complimentary Evening Reception* with drinks and snacks. * Service of alcohol subject to state and local laws. Must be of legal drinking age. ... more   less 
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