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“NOT IN COMPLIANCE WITH FEDERAL ADA LAWS!”

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Super 8 Fayetteville
Ranked #19 of 51 Hotels in Fayetteville
Bel Air
1 review
“NOT IN COMPLIANCE WITH FEDERAL ADA LAWS!”
Reviewed March 12, 2013

Reserved a handicapped room. didnt get one, wasnt one available. was unable to use the toilet, was not able to shower. Wasnt enough space anywhere in the room to even turn wheelchair around.
Paid good money, Got an unusable room!

  • Stayed March 2013, traveled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
Thank fourjaxson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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252 reviews from our community

Traveler rating
    75
    62
    48
    29
    38
See reviews for
115
56
21
34
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Ithaca
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed February 27, 2013

Never stayed there and will never stay at another! They gave us a key to a room and someone was already in it. Went back to tell the lady at the desk and she said that could not be possible so I said than the room was never clean because their was stuff in the room that belonged to other people. We asked if their was another room ans she said no can't help you. So I don't think we will be staying at another motel 8, and we travel at least 8 to 10 weeks a year.

  • Stayed February 2013, traveled with family
    • Location
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
Thank Peggy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mason, Michigan, United States
Level 3 Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed February 23, 2013

We were supposed to stay for 3 nights. Checked out after 1st night. Indoor pool & free wifii were advertised both online and on the marquee when you pulled up to motel. Pool was closed and wifii never worked. Room door wouldn't close/latch without security latch and bathroom door wouldn't open from the inside once closed. Room had a horrible odor. There was 1/2 roll of toilet paper in room and 2 towels. When I asked the front desk to bring more, they told me I had to come and get it. I filed a complaint against hotel through Super 8 "Customer Care". They were rude. I wanted our money back for the 2nd night due to the horrific conditions of the motel and the fact the pool wasn't open and the wifii didn't work. Their response was "the pool WAS open and the wifii DID work" which is complete and utter crap. I will NEVER stay at a Super 8 again and would encourage others to NOT stay at this particular hotel. So much for southern hospitality. They were rude, rude, rude.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paula T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviewed February 21, 2013

The staff was very accommodating and tried to make our visit comfortable. Room clean, adequate and pleasant for the price. The main problem was no internet access.They tried to fix it but were unable.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
Thank 896elsiea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Super_8Fayetteville, Manager at Super 8 Fayetteville, responded to this review, February 25, 2013
On behalf of Super 8 and Staff I would like to say thank you for your comments. We do appreciate your business and do look forward to you visiting us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 Fayetteville

Property: Super 8 Fayetteville
Address: 1875 Cedar Creek Rd, I-95 at Exit 49, Fayetteville, NC 28312-9541
Phone Number:
Location: United States > North Carolina > Fayetteville
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #19 of 51 Hotels in Fayetteville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Fayetteville 2*
Number of rooms: 60
Reservation Options:
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Also Known As:
Super 8 Fayetteville Hotel Fayetteville
Super Eight Fayetteville
Fayetteville Super Eight
Fayetteville Super 8

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