My wife and I travel often and I must say this is the best budget hotel we have ever stayed at. First rate customer service and the place was spotless. Would definitely stay there again if we ever return to Fayetteville.More
- Free Wifi
- Free Parking
My wife and I travel often and I must say this is the best budget hotel we have ever stayed at. First rate customer service and the place was spotless. Would definitely stay there again if we ever return to Fayetteville.MoreShow less
Thank you for the great review. We love reading that you were able to have such a wonderful experience at an affordable rate. We have an amazing housekeeping team that work hard to keep our facility in top notch form for guests, such as yourselves, to enjoy. Thank you and we can't wait to see you again!
Front Desk Manager
From the day I entered the doors, I was greeted with a smile and that's the way my stay ended. Ana and Laura are very professional and helpful. Great customer service from them both. Knowledgeable about there surrounding and made awesome food recommendations. Very exceptional stay. I will definitely stay here again.
Thank you for such a fantastic review! I will make sure to pass along your great compliments to Ana and Laura about the spectacular customer service they were able to provide for you during your stay. We are in such a great location that there are so many choices sometimes it can be a hard decision on where to go and what to eat. I'm glad that they were able to help you make a great decision! Please see us again soon!
I absolutely love this hotel!!!! I was having an issue with my reservation not showing up even though I had my confirmation number. Laura and Jessica were absolutely professional and courteous helping me resolve the situation. Staff like this is why as a Gold Elite IHG rewards member.. this hotel is my #1 choice in Fayetteville. For the price location and room.. you can't beat it. But its ladies like Laura and Jessica that separate this hotel. The staff has always been great. Kudos!
Thank you for taking the time to write such a fantastic review! We truly appreciate feedback from our guests. Jessica, Laura and the rest of our staff are committed to providing the best service and I'm happy to read that you were able to experience that! Please feel free to contact me at any time and I'll be happy to reserve your room for your next trip to Fayetteville! Can't wait to see you again!
This was our second stay in this hotel. The personal touch, the friendliness of the staff, the cleanliness of the place beat hotels placed in much higher class. This is what has made us return a year after our first visit, and we are looking forward to our visit next year when we'll drive through Fayetteville again.
What a great review! Thank you for taking the time to write a review for all our future guests. We're so excited to read that you were able to return and have a similar exemplary experience. The staff here is truly dedicated to making sure each guests has a fantastic stay! Thank you again for the amazing review and we can't wait to welcome you back!
Front Desk Manager
This is our third time to stay at this hotel and I must say they keep up to their service all the time. The staff at the front desk are amazing. They never fail to greet us when we go in and out of the hotel. They even remember us from the last time we were there. Even the cleaning staff were very friendly and always have a smile. We are very impressed on the small touches that they put in the room, the personalize welcome letter with our name on it, they even have a weather report for the week that is very handy to know how it feels like outside the hotel. They have a newsletter that is a combination of an employee information and also about the area. I like the quotes that is attached to the newsletter. And of course the hand written goodbye card. They take time to create this little things that makes our stay a unique one from the other hotels we have stayed at. Wonderful stay and I must say this is our place to stay when we are half way from RI to FL.
Thank you for such a fantastic review! We truly appreciate you taking the time to write about your stay with us! We strive to provide a consistent personal experience for each and every guest and we are so happy to read that we could do that for you on multiple occasions. The staff is here is absolutely committed and dedicated to providing that service and we are so very fortunate to have a great team. Thank you again for the great survey and we can't wait to welcome you back!
Front Office Manager
The staff were great!! Angel, Laura, and Kevin were SUPER friendly, very helpful, and polite.BEST breakfast around...omelettes, sausage gravy n biscuits, pancakes, fruit,muffins :)
Very clean rooms with extremely comfortable beds!!
Thank you very much for staying with us and taking your time to express your satisfaction during your stay while you were here in Fayetteville NC. I am honored of the kind words you have said about our facility and staff; thank you. I will make sure to let Angel, Laura and Kevin and the rest of the staff know about your wonderful comment. Take care and we look forward to having you back again.