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“Nice but remote”

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DoubleTree By Hilton Hotel Fayetteville
Ranked #7 of 51 Hotels in Fayetteville
Certificate of Excellence
New Bern, North Carolina
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Nice but remote”
Reviewed April 8, 2014

The rooms were surprisingly nice and room service was likewise. I had an excellent filet mignon one night and the pecan pie was very, very good. The biggest problem was that the hotel is at least 3 or 4 miles from town.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Timothy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doubletree F, Sales Coordinator at DoubleTree By Hilton Hotel Fayetteville, responded to this review, April 23, 2014
Dear Traveler,

We wanted to extend our gratitude for your recent stay and for taking the time to let us know your thoughts. We are thrilled you had such a good experience and enjoyed the food. I have indulged in the pecan pie myself and it is a thing of wonder. We hope that you make your way back sometime soon. Be safe and thanks again for you choosing the DoubleTree by Hilton.

- N
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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935 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
  • English first
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  • Spanish first
  • Any
English first
Virginia Beach, Va
Level 5 Contributor
77 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed April 7, 2014

Rooms are spacious, comfortable, and clean. The staff are all extremely friendly, courteous and always helpful. The area is quiet and makes it easier to sleep. Easy access off and on to route 95 either north or south.

Room Tip: Restaurant in hotel is excellant
See more room tips
  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GovernmentTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doubletree F, Sales Coordinator at DoubleTree By Hilton Hotel Fayetteville, responded to this review, April 24, 2014
Dear Traveler,

We wanted to extend our thanks to you for your kind words about our hotel, and also for your repeat business with us. I-95 is one of our primary sources of patrons and it's nice to hear that our guests have an easy time accessing the property from both directions on the highway. Little things like that sometimes get taken for granted when they are present, but become glaring issues when they are not. Also, we will make sure to pass your praise onto our staff.
Stay safe out there and we look forward to your next stay with us here in Fayetteville. Thank you again.

- N
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ft Washington, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 3, 2014

The room and amenities were good. The wallpaper in the bathroom was peeling. The worst part of our stay was the slamming of doors by other guests, not on purpose, the door closing normally slammed. Other guests left at early hours in the morning and their doors slammed shut waking us throughout the early morning hours. With each door opening the pressure in the hall changed and our door would move slightly also waking me. Due to this it was a bad stay. I would not stay at this particular hotel again.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Joel Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doubletree F, Sales Coordinator at DoubleTree By Hilton Hotel Fayetteville, responded to this review, April 25, 2014
Dear Traveler,

We wanted take a moment to thank you for your recent stay, and to let you know that we would love for you to give us another chance. Guest noise is a tough problem to tackle and while it is a rare occurrence; we understand how frustrating it can be when you are trying to sleep. Again we appreciate you choosing us for your last trip and sincerely hope that you will stay here another time with us.

- N
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roxbury, United States
2 reviews
Reviewed March 31, 2014

Everything in the hotel was very good, except the front desk staff. It felt like I had to drag information out of them. They never told me about the spa when I made a reservation. I would have booked a massage. When I arrived, there were no openings for me. Very disappointed. No indoor pool or jacuzzi. Note: there is a spa!

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Joshua R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomasville, NC, United States
1 review
Reviewed March 27, 2014

I have stayed at other DoubleTree hotels before, and this one was also top-notch. The Fayetteville hotel was conveniently located right off I-95. It was very clean, and the staff were exceedingly helpful, gracious, and friendly. I would definitely recommend this hotel to others.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Joseph B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doubletree F, Sales Coordinator at DoubleTree By Hilton Hotel Fayetteville, responded to this review, April 29, 2014
Dear Traveler,

While I know it has been a while since your stay, I wanted to make sure that we thanked you for choosing our property as well as for taking the time to share your kind words. I-95 travelers make up a significant portion of our guests and it's always nice to hear that we are keeping you guys comfortable on those long hauls. We will pass along your praise to our staff and look forward to your next visit here in Fayetteville. Stay safe out there and thank you again.

- N
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Irmo, United States
2 reviews
Reviewed March 25, 2014

Room was very clean and comfortable. Dinner in the dining room in the hotel was very nice and the waiter was very attentive and the food was very good and nicely presented. The dining room service was moved into the bar area but this did not interfere with the atmosphere or the dinner service.

  • Stayed March 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Janet D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doubletree F, Sales Coordinator at DoubleTree By Hilton Hotel Fayetteville, responded to this review, April 29, 2014
Dear Traveler,

Thank you for choosing our DoubleTree for you recent stay, and for taking the time to write a comment about it. We are thrilled that you enjoyed the Bistro and that our waitstaff did a good job taking care you. I will make sure to let them know that someone out there was singing their praises. Furthermore, we usually do our dinner service in the lounge on Sundays and are pleased to hear that you enjoyed the atmosphere in there. We take great pride in our dining operations here and seeing comments like yours are a bit of validation. We again thank you for your patronage and your feedback, and hope that you will make your way back soon. Stay safe in your travels.

- N
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Luis Obispo, California
Level 5 Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 24, 2014

Business travel can be pretty demanding. It's always nice when you find a property like the Fayetteville Double Tree. Rooms were spotless and the sleep quality excellent. Value was a little high for the area, but well within an acceptable range and a bargin by city standards. I would definitely stay there again.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank MCoudray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doubletree F, Sales Coordinator at DoubleTree By Hilton Hotel Fayetteville, responded to this review, April 29, 2014
Dear Traveler,

As someone who has done some business traveling as well, I can attest to the trials and tribulations that often accompany it. Having said that it makes me especially happy to see that we were able to keep you comfortable and well rested during your recent excursion. We appreciate you taking the time to let the TripAdvisor community your thoughts on our property, and of course thank you for your patronage as well. Here's hoping you stay safe in your travels and make your way back to the Fayetteville DoubleTree soon.

- N
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree By Hilton Hotel Fayetteville

Property: DoubleTree By Hilton Hotel Fayetteville
Address: 1965 Cedar Creek Rd, Fayetteville, NC 28312-9543
Phone Number:
Location: United States > North Carolina > Fayetteville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Romantic Hotel in Fayetteville
#8 Business Hotel in Fayetteville
#11 Family Hotel in Fayetteville
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — DoubleTree By Hilton Hotel Fayetteville 3.5*
Number of rooms: 148
Official Description (provided by the hotel):
The DoubleTree by Hilton Hotel Fayetteville is conveniently located off of I-95 at Exit 49 and is only minutes away from Fort Bragg and historic downtown Fayetteville. DoubleTree by Hilton Fayetteville hotel offers bright guest rooms with thoughtful amenities such as a 32-inch flat-screen LCD HDTV, MP3 clock radio and internet access. For more space, simply upgrade to a spacious, two-room suite with living room, dining/work area and a private bedroom at our hotel in Fayetteville, NC. On-site services include an inviting lobby, an outdoor fresh-water waterfall pool and a complimentary fitness center. Treat yourself to a treatment at the day spa: The Sanctuary at Cedar Creek. Enjoy breakfast, lunch and dinner at Marquis' Bistro, serving delectable cuts of meat, seafood and poultry dishes combined with renowned Southern hospitality. Host a business meeting or conference at this modern hotel, offering over 12,000 sq. ft. of contemporary event space with the capacity for groups of up to 400. There is also a business center on-site that has many convenient and professional services such as a photocopying service. This conference center and hotel in Fayetteville, NC is less than 15 minutes from the Fayetteville Regional Airport (FAY) with complimentary shuttle service ... more   less 
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Also Known As:
Doubletree Hotel Fayetteville

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