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“Just what we were looing for and met all of our...”
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19 reviews
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Overview
Rental Home -
2 Bedrooms, 1 Bathroom, Sleeps 4
Emerald Isle, North Carolina

Reviews from our community

Average - based on 19 reviews
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Reviews from our community

Date | Rating
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English first
English first
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English first
SheilaGoo...
Wake Forest, North Carolina
Level 2 Contributor
4 reviews
3 hotel reviews
“Lots of potential needs work”
Reviewed November 1, 2014 for a stay in October 2014

This property could be a real gem. The location is great and the layout is fine. But the place has a horrible smell. It is not a pet odor. It is a musty smell. We were requested to not open the windows which we ignored. We also bought candles and Febreeze. Tons of ants in the kitchen. Walls were filthy and could use paint

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
May 11, 2017
Thank you for sharing your vacation experience with us. I am sorry to hear of the odor you encountered while staying at this home. On occasion the musty smell you described can occur by windows left open and humidity entering the home creating condensation and eventually mildew. This is something our housekeeping department is happy to help remedy so should you encounter this again, please let us know.

I do agree with you that the layout and location of Surf and Sound is ideal, and I hope you will come and stay again.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 13, 2014 for a stay in July 2014
1
person found this review helpful

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Management Response
Sep 4, 2014
Thank you for your feedback. The Surf and Sound duplex is one of our best values, and a very popular choice among smaller groups who enjoy vacationing with their pets. With each side of this duplex having just two bedrooms, parking is limited.

I am sorry to hear of the bothersome smell, and gladly our housekeeping department would have worked to remedy this for you. Please call us to report any issues or disappointments you have in any of our vacation homes and we will work to resolve the problem, so you can enjoy your stay.

Thank you again for your review of your stay at Surf and Sound West. I do hope you and your family will revisit Emerald Isle for your next vacation.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
NC
Reviewed July 21, 2013 for a stay in July 2013

Value Rooms
Location Cleanliness
Check in / front desk Service
Would I recommend this vacation rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Greensboro
Reviewed August 2, 2012 for a stay in July 2012

Value Rooms
Location Cleanliness
Check in / front desk Service
Would I recommend this vacation rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Management Response
Aug 2, 2012
Thank you for your review of your stay at Surf and Sound East. It pleases me to know that you and your family enjoyed your vacation and were able to bring your dog. I agree, the note about a dishwasher is strange and I've asked our maintenance department to check into this. Thank you for letting us know and please call us when you begin making plans for your next Emerald Isle vacation - 1-888-832-0140.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
MD
Reviewed November 30, 2011 for a stay in November 2011

Value Rooms
Location Cleanliness
Check in / front desk Service
Would I recommend this vacation rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Management Response
Nov 30, 2011
Thank you for your review of your stay at Surf and Sound East. I agree, this duplex is priced for affordability. I'm glad you were able to enjoy your vacation to Emerald Isle with your pet. Please call us when you begin making plans for your next stay - 1-888-832-0140.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
NC
Reviewed September 17, 2011 for a stay in September 2011

Value Rooms
Location Cleanliness
Check in / front desk Service
Traveling group: Family with young children
Your age range 35-44
Would I recommend this vacation rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Management Response
Sep 17, 2011
Thank you for your review of your stay at Surf and Sound East. It pleases me to know that we were able to find accommodations for you so last minute and that you had a most enjoyable time in Emerald Isle. Please call us when you begin making plans for your next vacation or getaway - 1-888-832-0140.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed August 25, 2011 for a stay in August 2011

Value Rooms
Location Cleanliness
Check in / front desk Service
Traveling group: Family with teenagers
Your age range 45-54
Would I recommend this vacation rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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