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“Great customer service!”

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Hampton Inn Elizabeth City
Ranked #1 of 9 Hotels in Elizabeth City
Certificate of Excellence
United States
Level Contributor
129 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 360 helpful votes
“Great customer service!”
4 of 5 bubbles Reviewed June 9, 2014

This hotel was pretty nice compared to where I normally stay at (Super 8, Motel 6 and so on) and the front desk clerk was extremely nice! She made sure everything was all squared away and that we had everything for our stay. She checked in with us when we would walk into the lobby. The reason this hotel didn't get a full 5/5 rating is because of the breakfast. I read a lot of reviews praising the breakfast. But it wasn't all the good. Shriveled sausages, old hardboiled eggs, very unhealthy "fruit" juices, soured yogurt and so on. Yes, it's a "free" breakfast, but it was not helpful at all. I have celiac disease, so it was hard to find something to eat for breakfast at this hotel. Overall: clean room, just found one little bug, hot water in the shower, fridge, and fluffy pillows! Plus, it is right next to the road, so there are a lot of restaurants near by for a quick bite to eat.

Room Tip: The top floor is a bit humid because of the warm weather.
See more room tips
Green Features: They do have the towel service as the when the cleaning staff comes in you can either leave your towel on the floor for them to clean, or hang it up so you can use it again and keep the washing loads small.
  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
5 Thank PL2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dave W, General Manager at Hampton Inn Elizabeth City, responded to this review, June 10, 2014
Thank you CaLe11 for the great review on Trip Advisor. We are all glad to hear that you enjoyed your stay. In response to the breakfast, I assure you that all of our breakfast items are fresh and are in date. We have added new items like the fresh fruit where we always have a back up if needed to replace. From all of us here at The Hampton Inn Elizabeth City, we thank you for your stay and we love to have you here.
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462 reviews from our community

Traveler rating
    321
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    6
See reviews for
152
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Swedish first
  • Any
English first
Virginia Beach, United States
1 review
5 of 5 bubbles Reviewed June 9, 2014

Well worth the price. Staff was very friendly and helpful. Have weak back, bed was good. Great comp breakfast. True southern hospitality! Well there goes the great review! I have to have 200 characters, minimum to complete the survey. I am trying to post this so people can see that this is a nice play to stay. It is a little pricey for Elizabeth City, North Carolina but worth it for my woman. Let me check again for 200 characters minimum.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Timmy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dave W, General Manager at Hampton Inn Elizabeth City, responded to this review, June 10, 2014
Thank you so much Timmy C for the wonderful "200 character" review. Everything to our personal service, wonderful beds and amazing breakfast is worth the tad bit extra. Also, being a Hampton Inn, we always have a 100% satisfaction which we stand behind for every guest. We will make sure everything with your stay is perfect and if its not, we are the only hotel in town to give your money back. That's our Hampton %100 Guarantee and we will honor that for life! So a big thanks for your review and we look forward to helping you out in the future. We love to have you here.
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Winston Salem, North Carolina
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed May 31, 2014 via mobile

Hotel has good continental breakfast. Rooms very clean and bed very very comfortable. Room key had problems with in getting in each time until after 3rd request they give us a new room key card. Very hospitable and helpful staff and friendly. Hotel is next to Golden Coral, minutes to inlet waterfront park. You can fish from the pier next to yahts. Nice waterfront restaurants near bye but we took food from sonic restaurant ( which has a kids playground) and ate at the park. Hotel has information for area and maps to outerbanks.

Stayed May 2014, traveled with family
Helpful?
Thank jefscolam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dave W, General Manager at Hampton Inn Elizabeth City, responded to this review, June 4, 2014
Thank you jefscolam for the wonderful review on Trip Advisor. I remember you and your family and I am glad to here that you enjoyed your stay. Your right on with the time frame to get to the light house in Cape Hatteras. Being one of the closest hotels to the Outer Banks area, we have a prime location for leisure travelers heading to the Outer Banks. With great restaurants and world class fishing, Elizabeth City has tons to do which we love to share with our guests. From all of us here at the Hampton Inn Elizabeth City, we hope to see you and family again and thank you for the wonderful review. We love to have you here.
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Winston Salem, North Carolina
2 reviews
5 of 5 bubbles Reviewed May 30, 2014

There were only a few very minor problems (room key card did not work, needed plastic cups or glasses) but they were solved quickly and effectively by front desk staff. All staff very very friendly and competent.

Stayed May 2014, traveled as a couple
Review collected in partnership with Hampton

Helpful?
Thank Bob S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dave W, General Manager at Hampton Inn Elizabeth City, responded to this review, June 4, 2014
Thank you Bob S for the great review on Trip Advisor. Are key cards are very sensitive which is a double edge sword at this point. They are sensitive to protect you and your belongings if you were to drop it. However, most of the time, they will have to be renew which gives us another way to say hello to you. :) Our cups in our rooms are made from recycled material to help lower our carbon footprint. We of course, as you know, have plastic ones for a back up that will gladly give to you if need be. So thank you for your kind words about our staff and we hope to see you again in the near future. From all of us here at the Hampton Inn Elizabeth City, we love to have you here.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed May 30, 2014

The best beds around. Overall excellent staff. Sue and Kimicia are great at reception. I recommend this place if you ever come to visit Elizabeth City. Good location, good breakfast, nice large comfortable rooms. Easy parking...

  • Stayed May 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank ulyssesw2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dave W, General Manager at Hampton Inn Elizabeth City, responded to this review, June 4, 2014
Thank you so much ulyssesw2014 for the stellar review about our Hampton Inn Elizabeth City. Sue and Kimicia are two new assets that have joined us and it brings me great pleasure to hear that they were mentioned on Trip Advisor. We have a saying around here which goes like this, "Be Happy, Give Happy". So far, we have all been happy with the result including our guests. So thank you ulyssesw2014 for the amazing review and we hope to see you again soon. From all of us here, we love to have you here.
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Chantilly, Virginia
1 review
5 of 5 bubbles Reviewed May 29, 2014

I have to say that this stay has blown many a previous ones out of the water, as the saying goes. We arrived without a reservation and the lovely lady at the front desk "Melissa Johnson" made our day in more ways than one. Professional, courteous, and one of the best, if not the best, people I have met who give customer service a whole other dimension. After a long day of travelling and work, all of that just faded as we entered the lobby to ask for rooms for the night.
The hotel itself is perfect, excellent location and amenities. But, if all the staff I am yet to come across, are anywhere in the vicinity of excellence demonstrated so far in "Melissa", then this is the place you want to be in Elizabeth City, NC.
Kudos to the Hampton family for having such an outstanding employee, who sets the bar really high.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Walid M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dave W, General Manager at Hampton Inn Elizabeth City, responded to this review, June 4, 2014
Walid M gets a big Hampton high five for this review! We drink a whole gallon of Hampton Kool-Aid everyday to give our guest an experience that is truly Hamptonality. Our brand is one of the strongest because of superstars like Melissa. She is a rock star and she always will go above and beyond the call of duty for her guests. As managers here, we make sure our employees are always given the best training to insure our guest satisfaction is high. We also take the time everyday to make sure that they are thanked for what they do day in day out. So in closing, we are so happy to hear you enjoyed our Hamptonality and we hope to see you again soon. From all of us here at The Hampton Inn Elizabeth City, we love to have you here. Take care.
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Thomasville, United States
1 review
4 of 5 bubbles Reviewed May 29, 2014

Good hotel for business travelers, ok for families. Since this hotel is about 30 or 40 miles from the outer banks area, if you are wanting to stay closer to oceanfront I suggest that you look at other hotels. If you are there for business, it is ok but otherwise there is not a lot to do in Elizabeth City as a visitor there on vacation.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Greg H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dave W, General Manager at Hampton Inn Elizabeth City, responded to this review, June 4, 2014
Thank you Greg H for the wonderful review on Trip Advisor. We are one of the closest hotels to the outer banks which allows us to be priced cheaper during peak season. Elizabeth City is a very small town however, there is tons of hidden gems in the form of great local restaurants, a up and coming downtown and of course the outer banks if you don't mind the drive. We have also just refinished our pool which is vivid with rich crystal clear waters. We are less than 5 minutes away from the Coast Guard base here in town and several other local businesses allowing us to be the prime location for the weekday warriors. From all of us here, we want to thank you for writing a review about our hotel and we hope to see you again soon. We love to have you here.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Elizabeth City

Property: Hampton Inn Elizabeth City
Address: 402 Halstead Blvd, Elizabeth City, NC 27909-4523
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Elizabeth City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 9 Hotels in Elizabeth City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Elizabeth City 2.5*
Number of rooms: 101
Official Description (provided by the hotel):
"Any port in a storm" is an old seaman's saying, but if you're actually caught in a storm, try to make it to the town that surrounds our Hampton Inn® hotel in Elizabeth City. Why? Well, first of all, we're a harbor that offers a huge array of services. You'll find shops, docks, stores, and restaurants all along our waterfront. And second? We're home to the United States Coast Guard. They're just six miles from the Hampton Inn hotel in Elizabeth City. While you're in town, make sure to explore our gorgeous neighborhoods. Many boast Greek Revival, antebellum, Italianate, and Victorian homes and businesses. Those who love golf will find championship links within just a few minutes of our hotel in Elizabeth City. Lastly, if you pull into our town by boat, don't be surprised if you're greeted by a friendly welcome party complete with roses. It's a long tradition here in town-started by two private citizens in 1983 and continued by Elizabeth City's "Rose Buddies." It's yet another reason why we think you'll agree that the Hampton Inn hotel in Elizabeth City is in the friendliest harbor on the Eastern seaboard. ... more   less 
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Also Known As:
Hampton Inn Elizabeth City Hotel Elizabeth City
Elizabeth City Hampton Inn

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