My past experiences at the Washington Duke Inn have been positive but this recent visit was disappointing. When I checked in, the receptionist was extremely rude and unhelpful. Unfortunately it set the tone for the remainder of my visit and I was unable shake how poorly I was treated. The hostesses at the restaurant were too busy chatting to seat us promptly. The waiter was polite and efficient but the dinner itself was disappointing. The hotel seems to be resting on its reputation and great location and has forgotten about the importance of good service.
- Official Description (provided by the hotel):
- The Washington Duke Inn & Golf Club, on the campus of Duke University and just minutes from Research Triangle Park, downtown Durham and Raleigh/Durham International Airport, is one of North Carolina's most celebrated hotels. The Inn, known for its luxury facilities, internationally recognized service, excellent cuisine and banquet facilities, stands among the tall Carolina pines, overlooking the Duke Univeristy Golf Course. Join us for business or pleasure, and experience a true Carolina treasure. ... more less
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- Also Known As:
- Washington Duke Inn And Golf Club Hotel Durham
- Washington Duke Durham