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“Decent”

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Quality Inn & Suites Medical Park
Ranked #56 of 71 Hotels in Durham
Reviewed September 4, 2006

This is a decent place to stay. Our room was $60 a night and we got our money's worth. I agree it was probably a dump in the past - the elevator is a bit dingy and the chair in the room was worn out - but the room was clean and neat and the staff were competent and helpful. No problems for us.

Good points: Wi-fi access worked fine; continental breakfast is reasonably good; convenient access to Durham/Duke and major highways.

Bad points: doors are a bit thin; the occasional dinginess; some traffic noise.

Overall, decent value for money.

  • Stayed: August 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
3  Thank DurhamQualityVisitor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmandaB_NC, Manager at Quality Inn & Suites Medical Park, responded to this reviewResponded January 20, 2014

Thank you for your review. We have renovated again, we try to stay on top of keeping our hotel up to date with the latest trends and making the appearance fresh. We hope to see you on your next visit to Durham!

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365 - 370 of 370 reviews

Reviewed April 3, 2006

Completely updated and remodeled hotel. Our arrival was greeted by a wine and beer social in the lobby with super friendly staff and managers.

Nice lobby office area with two computers and printer access.

Room furniture was stylish and new.

Will plan to return soon.

  • Stayed: March 2006, traveled on business
    • Value
    • Rooms
    • Cleanliness
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4  Thank Travelingperformer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmandaB_NC, Manager at Quality Inn & Suites Medical Park, responded to this reviewResponded January 20, 2014

Hello,

We have recently renovated our hotel. We are still just as fantastic and friendly as we were before, but we are more contemporary now. Check out our pictures. We hope to see you on your next visit to Durham.

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A TripAdvisor Member
Lumberton, NC
17
Reviewed March 14, 2006

My husband and I stayed at the Durham Quality inn & Suites in 03/10/06 for a friends wedding. The receptionist was friendly.

We arrived on a Friday afternoon, things were very clean and tidy around the reception/common areas.
We stayed in a 3rd floor non smoking room. The room was very up to date in appearance.(i think they just finished their renovations) The room had free highspeed wireless internet capability. The bathroom was clean and included Quality Inn bath products.

The bed was very comfortable and linens soft. The climate control worked well also. Environment appreared safe, not located directly on freeway.

As for as the Breakfast goes, its complimentary, and you can make your own fresh waffles. For the dinner we just walked to the cracker barrel which is located right next parking lot.

We really enjoyed our stay their.

7  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmandaB_NC, Manager at Quality Inn & Suites Medical Park, responded to this reviewResponded January 20, 2014

Thank you for your review. I realize a lot of time has passed, I'm reaching out and letting everyone know that we are newly renovated. I hope you get the chance to stop in and check us out on your next visit to Durham, NC.

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Reviewed May 3, 2005

This hotel has changed names to the Quality Inn, and it is a real dump, even for a motel. I was there in april 2005.

First, we had made reservations about 4 months in advance, and for no reason (or at least without a sensible explanation) they cancelled the 2 rooms we had booked. We were fortunate enough to have proactively called to confirm 1 month prior to our arrival and learn of this or we wouldn't have known until we showed up and they had no room. The hotel claimed that they had tried to call to confirm, and when they'd gotten no response, they cancelled the reservation. I can assure you that no call was ever made to us. So who knows what happened or why they cancelled on their own, but do beware and call often to confirm. They didn't have the 2 rooms available when we tried to rebook after they cancelled, so they instead gave us a suite instead for 4 people to share. However, they gave us no price break and actually charged us for a suite, which was just double the price of a regular room, despite their error in the first place.

As far as the stay goes, the beds were like sleeping on plywood. Incredibly uncomfortable and the pillows were effectively as flat as could be. If I had had no pillow it wouldn't have made a difference, which was ironic because there were no pillows for the sofa bed, nor was the bed even made. I called the front desk to get sheets, but they had no more pillows!!! What hotel has no extra pillows?!?!?!? So I got sheets and made the bed myself, then the other couple had to use their bags as pillows. Terrible!!!!!

The room itself was in bad shape as well. One ceiling light shade was broken and on the floor. The shower pressure was virtually zero as well. I didn't have as much of a problem with that stuff though b/c it is a motel and things like that are common. My major issue was with the unmade bed, the lack of pillows, and the reservation being cancelled.

I would NOT recommend this hotel unless you are truly limited by your budget. However, it wasn't even cheaply priced, so I'm sure there are other options, like the Hampton Inn, that offer more value.

Stayed: April 2005
6  Thank dcmove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmandaB_NC, Manager at Quality Inn & Suites Medical Park, responded to this reviewResponded January 20, 2014

Hello, goodness things have changed since you left your review. We have renovated twice and the newest renovations are gorgeous.

I do hope that you stop in and check us out on your next visit to Durham, NC.

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Reviewed September 10, 2015
Google Translation

Room Tip: Fiquei em apto mais distante da rodovia, por isso não nos incomodamos com barulho.
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  • Stayed: September 2015, traveled with family
    • Location
    • Sleep Quality
    • Service
Thank Nivaldo_Trindade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pete S, General Manager at Quality Inn & Suites Medical Park, responded to this reviewResponded September 14, 2015

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Reviewed May 23, 2014
Google Translation

Room Tip: Quartos mais altos são mais silenciosos.
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  • Stayed: March 2014, traveled on business
    • Value
    • Location
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Thank mariperondi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloria S, General Manager at Quality Inn & Suites Medical Park, responded to this reviewResponded June 22, 2014
Google Translation

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Additional Information about Quality Inn & Suites Medical Park

Address: 3710 Hillsborough Rd, Durham, NC 27705-2906 (Formerly Quality Inn)
Location: United States > North Carolina > Durham
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #56 of 71 Hotels in Durham
Price Range: $64 - $95 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Medical Park 2.5*
Number of rooms: 115
Official Description (provided by the hotel):
Conveniently located off I-85 and within minutes of Duke University and Duke Hospital. All of our rooms & Suites include a 32" Flat Screen, Luxury Vanities, Refrigerator, Microwave, and more.Come an enjoy a relaxing swim in our newly reconstructed pool! We also offer a complimentary expanded continental breakfast with hot items in the mornings, business center and 24 hour access to fitness room. Whether you are planning to visit for business or leisure, you will enjoy our signature service and the upscale amenities we have to offer. At Quality Inn & Suites,Durham we always strive to reinvigorate the hotel experience and provide our guests with a home away from home atmosphere, with spacious comfortable suites, featuring all the extras that make a difference when traveling. ... more   less 
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Also Known As:
Quality Hotel Durham
Quality Inn Durham
Durham Quality Inn

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