I booked travel for 4 colleagues at this hotel for a 2 week stay. I checked rates online with Expedia & found 2 rooms with 2 beds for 2 weeks fr $1700.00 (including tax). I called the hotel to see if they could offer a better rate. The manager offered me the 2 rooms for $1210.00, I thanked him & booked the rooms with him instead of the website. Upon arriving at the hotel, my colleagues discovered that there was only 1 King Room available at this rate. They called me to find out what was going on. I spoke to Cimarron, as the manager was at a meeting. She said that she could not give me the rate of $1200, that was the rate for 1 room for 2 weeks. She could give me 2 rooms, at $1210 each room until the manager confirmed our conversation. He called & did confirm our conversation - but he thought it was for 1 room, not 2. So, I checked on expedia again & the rooms were now $1500 for 2 weeks for 2 rooms. I e-mailed him that & he was able to give the rooms to me for that price, but would not go back to his original price of $1210. I also had given the manager the corporate credit card to charge the rooms, but was asked again by my colleagues to use their credit card for the rooms.
I then spoke to my colleague after all of this & asked "how is the place?" His only answer was that it was "clean".
I was also told by my colleagues that the truck they were driving was vandalized & attempted to be broken into.
Bottom line, look elsewhere if you are traveling within this hotel's price range.
- Official Description (provided by the hotel):
- Conveniently located off I-85 and within minutes of Duke University and Duke Hospital. All of our rooms & Suites include a 32" Flat Screen, Luxury Vanities, Refrigerator, Microwave, and more.Come an enjoy a relaxing swim in our newly reconstructed pool! We also offer a complimentary expanded continental breakfast with hot items in the mornings, business center and 24 hour access to fitness room. Whether you are planning to visit for business or leisure, you will enjoy our signature service and the upscale amenities we have to offer. At Quality Inn & Suites,Durham we always strive to reinvigorate the hotel experience and provide our guests with a home away from home atmosphere, with spacious comfortable suites, featuring all the extras that make a difference when traveling. ... more less
- Reservation Options:
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- Also Known As:
- Quality Hotel Durham
- Quality Inn Durham
- Durham Quality Inn