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“Pleasant Stay” 4 of 5 bubbles
Review of Hilton Garden Inn Durham Southpoint

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Hilton Garden Inn Durham Southpoint
Ranked #9 of 72 Hotels in Durham
Certificate of Excellence
Marietta, Georgia
Level Contributor
38 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Pleasant Stay”
4 of 5 bubbles Reviewed July 24, 2014 via mobile

Stayed here for business and was pleased with the customer service upon checking in and out. Hotel offered umbrella for the two days that rained. Stayed on the sixth floor facing the front with minimal noise or distractions. Room was a good size as well as the bathroom. Pleased with the housekeeping here, as the room was nicely cleaned each day. Hotel is across from the Southpoint Mall and very easy access to Highway 40.

Stayed July 2014, traveled on business
Helpful?
Thank fsu2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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470 reviews from our community

Traveler rating
    265
    142
    43
    11
    9
See reviews for
131
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Wake Forest, North Carolina, USA
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed July 23, 2014 via mobile

I've stayed here several times on business trips.

The hotel is in good condition and the staff is wonderful. The restaurant breakfast is average and the restaurant can be quite crowded on weekdays. There is a Ruth's Chris connected to the hotel which is nice (per diem buster)!

The hotel location provides plenty of dining and shopping options.

I would definitely stay here again.

Stayed June 2014
Helpful?
Thank wf9150
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, PA
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed July 23, 2014

Check-in was a breeze, they honored my room preferences (high floor, away from the elevator) and the staff offered me complimentary bottled water. I was surprised that neither the elevators nor the common areas on the room floors were adequately air conditioned -- this made for an uncomfortable few minutes every time I left the room (especially in work clothes).

The rooms at the hotel are a nice size and there was a large desk where I could work (free WiFi, too). There was also a refrigerator and a stocked Keurig machine. I had a room facing the highway and was bothered by road noise -- but, I solved the problem by running the fan on the a/c (which worked well in the room, thankfully) as white noise. Next time I stay, I will request a room facing the parking lot as they seem to honor room preferences.

The hotel is near a strip mall and right across the street from a large mall, so the location is fabulous for restaurant choices -- I ate at Maggiano's and had a wonderful meal. There is also a Cheesecake Factory, California Pizza Kitchen, and more. Last time I stayed, I had a great dinner at the Ruth's Chris Steakhouse located in the hotel.

My package included breakfast. The buffet was busy at 7:45 a.m. -- the tables were full and they were out of coffee, eggs and plates. But, the waitress was super nice and made sure that more plates were immediately on the way and that eggs would be on the way soon, and that tables were immediately cleaned and re-set when vacated. Everything I ate was good (eggs, sausage, breakfast potatoes). No coffee, though -- not a big deal as I had some in the room and knew I could get more at the office.

Overall, great stay and I will stay here again.

Room Tip: For a quiet room, ask for a high floor away from the elevator and facing the parking lot.
See more room tips
  • Stayed July 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank DLMWR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
boston, United States
1 review
5 of 5 bubbles Reviewed July 23, 2014

It was a good family reunion the hall room was neet and tidy the buffet was good and pleasant and having a reunion in a hotel was fun and cool. I would come back to the Hilton Garden Inn and another city and state for a stay vacation site. I hope you have one in New Jersey in the garden state because I will be looking for one to visit some family in one of those cities.

  • Stayed July 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Lorna J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fredericksburg, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 22, 2014

Incredible! Had a great stay, staff was very helpful and breakfast was amazing. I expect nothing less from the Garden Inn. From Check in to Check out the staff was available and responsive to all my questions. Wish I could have stayed an extra few days.

  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank G C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canton, United States
2 reviews
5 of 5 bubbles Reviewed July 18, 2014

the hotel is great. the food is pricey for the quality but good enough because we did not want to go out. a nice selection of wines and a full bar with a bartender that knows how to make a drink, a big plus for us.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Lennard L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bedford, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 17, 2014

From the moment my wife and I entered the staff feel over themselves to provide what ever we needed and then came back to make sure we had it like towels blankets shower seat etc. Were always available even when local power went out for 20 min. The room service was great along with food delivered.

  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Michael E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Durham Southpoint

Property: Hilton Garden Inn Durham Southpoint
Address: 7007 Fayetteville Rd, Durham, NC 27713-8725
Phone Number:
Location: United States > North Carolina > Durham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Durham
#6 Family Hotel in Durham
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Durham Southpoint 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Hilton Garden Inn Durham Southpoint Hotel Durham
Hilton Durham
Durham Hilton

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