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“Great location, great staff, great decor”

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Hilton Garden Inn Durham Southpoint
Ranked #10 of 71 Hotels in Durham
Certificate of Excellence
St. Paul, United States
1 review
“Great location, great staff, great decor”
Reviewed August 22, 2013

As a business traveler, this hotel had a great location. There are many shops and restaurants very near the hotel that made the ever annoying "where should I eat" question a delight to answer! All the staff members I interacted with were very accommodating, helpful, and friendly. They went above and beyond for me on a few separate occasions. The decor of the lobby is remarkable (especially for a hotel at this price). I felt like I was walking into a very high end, luxury hotel. The decor really sets a high standard, and the staff and accommodations follow through!

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Roselyn F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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563 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
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English first
Boone, United States
1 review
Reviewed August 10, 2013

The hotel lobby was updated and nicely furnished. The rooms were comfortable and clean. We used the wifi and the hotel pool. We had breakfast the next morning and it featured made to order omelets. The staff was friendly and helpful. The hotel was near a large mall that had a movie theatre. Also nearby were many restaurants to choose from. We had a wonderful stay and I will spread the news.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Eugenia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erwin, United States
1 review
Reviewed August 5, 2013

This hotel was great. However the toliet in the bathroom was broken and the mattress was very uncomfortable. The Ruth Chris steak house attached to the motel was wonderful and an awesome experience. The breakfast accomidations were also very nice and great food. Overall this was a very pleasurable experience.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Robert West B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anchorage, United States
1 review
Reviewed August 5, 2013

It was average all around although staff were very nice. Room service trays left in hallway more than 24 hours. That was gross. The food was merely average. The location is in the middle of endless malls, so atmosphere is not that great. Have to take expensive taxi to airport or downtown.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank VI W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rumson, United States
1 review
Reviewed August 2, 2013

This hotel is fantastic! The rooms are clean with comfortable beds and down comforters. The breakfast buffet has lots of choices for the entire family and the staff couldn't be more helpful. The hotel is conveniently located near The Streets of Southpoint Mall.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Christine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Max H, Manager at Hilton Garden Inn Durham Southpoint, responded to this review, August 6, 2013
Thank you so much for taking the time to review our hotel! We are pleased to know that you enjoyed our property and have positive things to say. We hope to serve you again in the future. If ever in Durham and in need of accommodations, please do not hesitate to give us a call! Again, thank you so much for taking the time out of your day to complete a survey. Take good care and have a wonderful evening!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
1 review
Reviewed August 2, 2013

Good hotel to settle in. Very close to all shops and malls if you have just flown in and need to be close to shops without transport. Need proper attire (business causal) for steak house (Ruth Chris) just outside.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Roderick F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dhaka City, Bangladesh
Level 6 Contributor
96 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed August 1, 2013

A nice hotel with all modern facilities, very clean and well serviced. It gets an extra point for location.But I would like to recommend this hotel for its best sleeping quality, they have the best bed and pillows I ever used. South point mall is within walking distance in the western side and eastern side had all type of restaurant and other shops. Swimming pool, Gim and business centrer maintained properly. Both Internet and breakfast is complementary. Check-in is very fast but the lobby is a bit small for this kind of hotel. I stayed last week of July here and enjoyed a lot.

Room Tip: Rooms on the eastern side are quieter
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  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Feeroz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Max H, Manager at Hilton Garden Inn Durham Southpoint, responded to this review, August 8, 2013
Thank you so much for taking the time to review our hotel! We are pleased to know that you enjoyed our property and have positive things to say. We hope to serve you again in the future. If ever in Durham and in need of accommodations, please do not hesitate to give us a call! Again, thank you so much for taking the time out of your day to complete a survey. Take good care and have a wonderful evening!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Durham Southpoint

Property: Hilton Garden Inn Durham Southpoint
Address: 7007 Fayetteville Rd, Durham, NC 27713-8725
Phone Number:
Location: United States > North Carolina > Durham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Durham
#6 Family Hotel in Durham
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Durham Southpoint 3*
Number of rooms: 150
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Travelocity, Priceline, Hotels.com, Expedia, Cancelon, Hotwire and HotelQuickly so you can book your Hilton Garden Inn Durham Southpoint reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Durham Southpoint Hotel Durham
Hilton Durham
Durham Hilton

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