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Staybridge Suites Durham-Chapel Hill-RTP
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Reviews (225)
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All reviewswashers and dryerschapel hillfull kitchenfront deskhome depotplace to stayfree dinnertwo bedroom suitelight dinnerlaundry roomice makerfresh fruitoutdoor poolstores and restaurantsshort stayextended stayfitness center
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Reviewed July 28, 2014

What else do you want when you are on a trip?

You don't want to feel cramped in a room or suite.

You want a great mattress and quiet so you can sleep well.

And who wants to spend a fortune on breakfast!

Naturally, if one can be located within minutes of one's destination, then that is the icing on the cake.

We got it all at the Staybridge Suites Durham-Chapel Hill along with pleasant staff who even printed out a map to get us to our destination.

Oh and I forgot to mention: great shopping nearby too.

A great experience all round!

Room Tip: We stayed in a 2-bedroom suite. More than enough room for a family of 3
  • Stayed: July 2014, traveled with family
    • Location
    • Sleep Quality
    • Service
Thank EdArd45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaybridgeDurham, Guest Relations at Staybridge Suites Durham-Chapel Hill-RTP, responded to this reviewResponded July 30, 2014

Why would you stay anywhere else?! Thank you very much, JoeBl for your great review! Staybridge Suites is the perfect place to stay if needing to pinch your penny. Breakfast is served daily and we as well have dinner served Tues., Weds, and Thurs. evenings which not only helps with the penny but, saves you time. We are in fact located in a great central location to many attractions, restaurants, shopping and work areas making it easy for any commute. Once again I would like to thank you, JoeBl for your time and your review! We look forward to having you stay with us again.

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Reviewed July 21, 2014

We stayed here twice in a week, in two different suites. The first time everything was flawless -- room spotless and comfortable, above average breakfast, friendly staff. The second time was not as good. The room seemed older and more worn (but clean). The coffee table was missing. The door handle was broken. They ran out of items at breakfast. They seemed understaffed. Despite these minor flaws, we will stay again. The suites were large, the beds were comfortable and fairly firm, and the location is 2 blocks off the main road, so very quiet. We thought it was very good value for the money. It's located on the main commercial corridor between Durham and Chapel Hill, halfway between the two cities. That means there are restaurants and shopping centers within walking distance, but you have to drive to get to Duke, Durham or Chapel Hill.

  • Stayed: July 2014, traveled with family
    • Value
    • Rooms
    • Service
Thank HoosierTraveler60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaybridgeDurham, Guest Relations at Staybridge Suites Durham-Chapel Hill-RTP, responded to this reviewResponded July 23, 2014

HoosierTraveler60, we appreciate you taking the time to sit down and write us a review! Wonderful to see your first visit with us was great, however I would like to apologize that your second stay wasn't to your nor our standards. We offer many different rooms types from our standard studio queen suite up to our adored two bedroom suite for any occasion. All rooms have a kitchen and living room area attached for easy meals, relaxing or entertaining guests. Resting on the line of Durham and Chapel Hill we are in a convenient area for shopping, eating and sightseeing. Our front desk staff always has suggestions if they are needed as well. Hope to see you again soon, HoosierTraveler60!

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Reviewed July 20, 2014

Stayed here 3 weeks in one-bedroom suite while recovering from surgery. Staff friendly and helpful. Took me to local f/u doctor appt. Very clean. Free laundry. Great recommendations for restaurants of all $ ranges. Safe location. Breakfast excellent, 3x weekly meals great for quick salad and light dinner. Food always presented well and food area clean. Given medical rate. Clean, certified, service dogs stayed free. Easy to meet other people at meals or at pool. Folks here for pleasure, business, medical reasons. Treated like family by staff. Will definitely return.

Room Tip: ask for handicap accessible
  • Stayed: June 2014, traveled with family
    • Value
    • Cleanliness
    • Service
Thank Jo-Ann T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaybridgeDurham, Guest Relations at Staybridge Suites Durham-Chapel Hill-RTP, responded to this reviewResponded July 23, 2014

We are extremely pleased to hear your stay was enjoyable, Jo-Ann T. Staybridge offers medical rates for individuals like yourself visiting the area for treatment or surgeries. Our shuttle van is a helpful tool when needing to get to and from appointments safely and swiftly. When in need of a lift just give the front desk a ring and our staff will be ready to assist you. However, shuttle ride are on a first come first serve basis. Once again we are extremely pleased you had an enjoyable experience with us and hope to see you back!

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Reviewed July 18, 2014

This hotel is not the most glamorous, but it is functional. During my stay there, I saw a diverse range of guests enjoying themselves by the outdoor pool, taking advantage of the free laundry facilities and mingling over the complimentary breakfasts and dinners (provided three nights a week).

Staybridge Suites caters to long-term guests and while you stay, the staff treat you like family. I'd like to thank Andre, Sarah, Lauren, Camille, Raven, Emery for the great week-long stay I had. Not only did they remember me from my previous visit (six months prior) they went out of their way to provide great service. Because of the people, I always come back.

Room Tip: Not all rooms have a dishwasher. If you're staying for a longer period, or if you're cooking your own meals, a dishwasher comes in handy.
  • Stayed: July 2014, traveled on business
    • Value
    • Location
    • Service
Thank Rebecca R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaybridgeDurham, Guest Relations at Staybridge Suites Durham-Chapel Hill-RTP, responded to this reviewResponded July 23, 2014

As always thank you Rebecca R. for your review and your kind words! We love seeing those familiar faces and appreciate your feedback greatly. Glad to hear your second visit was as good as your first and we’ll see you next time!

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Reviewed July 15, 2014

My husband and I have stayed at this hotel before when visiting our son at UNC. Previous stay was very good. This last stay was horrendous. We had a two bedroom suite which smelled like wet dog. When we walked in for the first time, the smell of air freshener and pet odor was so strong it was nauseating. The carpets and furniture were all heavily stained and we were actually afraid to put our bags down. Since there were no other rooms this type available, we were stuck. We spent as little time in our room as possible..and to top things off, my husband and I both got some sort of rash all over our legs. We were so repulsed by the whole experience that we'll never stay here again! If you're plans are to stay here, ask to have a room that pets are not allowed to stay in!

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
3  Thank NJSHORELADY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaybridgeDurham, Guest Relations at Staybridge Suites Durham-Chapel Hill-RTP, responded to this reviewResponded July 23, 2014

Thank you NJSHORELADY, for bringing a few things to our attention and we appreciate your review. I would like to apologize your stay here at Staybridge did not meet your standards and from the sounds of it they sure did not meet ours as well. We are a pet friendly hotel and with a $75 pet fee your furry family member can spend the night. Our housekeeping staff is notified when an animal has been or is currently occupying a room. Doing so allows our staff to know which rooms need what type of cleaning in order for new guests to arrive. I once again would like to sincerely apologize your stay was inadequate, but I hope you give us another chance.

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