My sister and I recently stayed in this hotel while taking a little shopping trip. Location-wise, it's great! It's right off the ramp from I-40, just one exit away from Streets of Southpoint mall and other shops and restaurants. Our check-in when smoothly, and our room was up to my expectations. Our problem came during the night when we tried to cool the room. First of all, when I turned the unit to low cool, it wouldn't even come on; so I turned the dial to high cool, and it started blowing out hot air. I continued to work with both dials for about five minutes, and finally it started blowing out cool air. I thought the problem was solved, so I didn't call anyone about it. However, during the night, the unit would make all kinds of strange clicking noises; and several times we both noticed that it would sound like it was going to come on, only to cut back off again. As a result, neither one of us got a good night's sleep because of the constant noises and the fact that it stayed very stuffy in the room. Upon check-out, I reported this. The only response I received was that it would be turned in to maintenance. I thought that we might have at least been given a small discount on our room, but that was never offered. I often stay in a Choice Hotel brand, but I'll probably think twice before staying at this particular Comfort Inn again.
- Official Description (provided by the hotel):
- Our newly renovated Comfort Inn is located in the heart of RTP and only minutes away from UNC, Duke University, and South Point Shopping Mall. There are plenty of dining options in the vicinity to choose from. Free wireless high speed internet, hot breakfast, fitness center, & business center. The entire hotel just completed a renovation in September 2014. ... more less
- Reservation Options:
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- Also Known As:
- Comfort Inn Rtp Hotel Durham
- Comfort Inn Durham
- Durham Comfort Inn