Whoever answered the phone had no interest in answering our questions and even hung up on us...twice! I have never been treated with such a lack of courtesy and professionalism by any host or hostess. After my colleague was hung up on, I decided to call back and was met with the same nasty tone and curtness. Then, I too was hung up on. When I called back to speak with a manager, I was told I was "harassing her" for calling back. I told her I would hold for a manager, and that's when I was told that she was the manager (which was very suspicious since I doubt a manager that treats his/her customers like this would still be in business). When I asked for the names of the owners, she refused to give me their names, saying she didn't know what my problem was. It was so absurd and over-the-top that I actually tried to set my phone to record the conversation. When I asked her to repeat herself so that I could document some of her ridiculously rude comments (because I didn't think anyone would believe this was actually happening), she refused to speak. It left us shaking our heads in complete shock.
Despite our craving some delicious Greek food, this put a really bad taste in our mouths (pun intended). My colleague and I were so appalled at how we were treated over the phone that we couldn't bring ourselves to even entertain the idea of dining here.
To be fair to other staff members and most likely the real manager(s) and or owner(s), we've dined here before and the food has been excellent. Last month we had a very kind and personable waiter. However, this egregious lack of professionalism and civility was too much for us and we didn't want to risk having an equally horrific dine-in experience. I guess if you want good Greek food, but you don't care how you're greeted as a customer, you should dine here.