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“The customer service was first rate.”

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Sleep Inn Raleigh / Durham Airport
Ranked #39 of 71 Hotels in Durham
Reviewed January 15, 2014 via mobile

This Sleep Inn was clean and newer looking. The customer service was first rate. I wouldn't stay here longer than a night or two as the bed wasn't the most comfortable, but if you're flying in and need a cheap room and free airport shuttle this is a great place to stay.

  • Stayed: January 2014
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1  Thank Jennifer K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Douglas F, General Manager at Sleep Inn Raleigh / Durham Airport, responded to this reviewResponded January 31, 2014

Thank you for taking the time to leave a note on trip advisor about your stay at the Sleep Inn Raleigh Durham Airport. I will pass on your note about our great customer service with the staff, and I will also adress the problem with the bed being uncomfortable. Please stop back and see us when you are back in the area.

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121 - 127 of 212 reviews

Reviewed November 25, 2013

Was in Durham for a business meeting and stayed overnight at the Sleep Inn. Check in was quick and accurate.I went to my room and found the room to be clean and comfortable. The linens were a little worn and the shower head did not work properly, but that was minor. The location being by the interstate and close to the airport is great and there are plenty of restaurants nearby. I will stay here again.

  • Stayed: November 2013, traveled on business
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Thank mlr8105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Douglas F, General Manager at Sleep Inn Raleigh / Durham Airport, responded to this reviewResponded November 27, 2013

Thank you for your comments regarding your recent stay with us at the Sleep Inn Raleigh/Durham Airport. I will pass on your concerns to the appropriate departments so that we are able to address them. We look forward to seeing you in the future!

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Reviewed November 24, 2013

We stayed here because we like Sleep Inns and they have a good deal to park for a flight' However they contract out there airport transportation and it is not very good. I am sure the motel saves money not having to fund a van. The hired driver was nice but the van was delapidated and he didn't arrive until a half hour after we got our luggage on our return to RDU.

  • Stayed: November 2013, traveled as a couple
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1  Thank windjay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Douglas F, General Manager at Sleep Inn Raleigh / Durham Airport, responded to this reviewResponded November 27, 2013

Thank you for your recent comments about our airport transporation. I will pass these comments onto the company that we use for our airport shuttle, so that we can address the points your brought up. Again, thank you for your feedback, and we look forward to seeing you in the future.

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Reviewed November 15, 2013

We stayed only one night (11/5/13) The Sleep Inn was only about 5 mins. from the RDU rental car return. I paid $90 tax & fees included. Top priority is cleanliness and this Sleep Inn was A-1 in that area. Bed was comfortable, bathroom spotless, rug & furniture like new. We only dealt with the front desk guy & he greeted us with a smile & had us checked in swiftly. The breakfast was more than adequate. We were only there for a few hours but we were more than satisfied.

  • Stayed: November 2013, traveled as a couple
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Thank djmes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Douglas F, General Manager at Sleep Inn Raleigh / Durham Airport, responded to this reviewResponded November 27, 2013

Thank you for your comments about your recent stay at the Sleep Inn Raleigh/Durham Airport. I will pass your comments on to the staff. We look forward to having you as our guest in the future.

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Reviewed November 11, 2013

Stopped here for one night on the way to Virginia. Stayed because of the good reviews and was not disappointed. Nice clean room with a very comfortable bed. The scrambled eggs on the breakfast bar were among the softest and fluffiest I have ever had on a buffet. Very helpful staff.

Room Tip: Light sleepers might want t book a room on the top floor as we did hear footsteps above us a bit bef...
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  • Stayed: November 2013, traveled as a couple
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Thank H_Viator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Douglas F, General Manager at Sleep Inn Raleigh / Durham Airport, responded to this reviewResponded November 27, 2013

Thank you for your comments on your recent stay here with us at the Sleep Inn Raleigh/Durham Airport. I will pass along your comments to the staff. Thank you for choosing us, and we look forward to seeing you in the future!

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Reviewed November 2, 2013

We needed a centrally located hotel and this definitely fit the bill.It is right off the highway and near shopping and restaurants. It was very clean, the breakfast was good. The staff was helpful and pleasant. I was surprised that it only had a shower in the bathroom rather than a tub/shower but it was a huge shower! The room was a little tight but adequate. I would have given it an excellent rather than a very good but the room had a carpet shampoo odor or something that didn't dissipate even after 3 nights. Also, the bed was not the most comfortable, definitely not cozy but I would stay again.

  • Stayed: November 2013, traveled as a couple
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Thank Jodi J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul A, Manager at Sleep Inn Raleigh / Durham Airport, responded to this reviewResponded November 5, 2013

Thank you for your comments. We appreciate your business and look forward to your next visit.
Respectfully
Paul Abele

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Reviewed October 31, 2013

Our room was on the small side but very clean and cozy. Comfortable beds with pillows you can actually use - no crinkly polyester or sky-high foam. The staff was friendly and the hotel is very convenient to both RDU and Duke University. We would definitely stay here again.

  • Stayed: October 2013, traveled with family
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1  Thank 717Tandem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul A, Manager at Sleep Inn Raleigh / Durham Airport, responded to this reviewResponded November 5, 2013

Thank you for making time to share your comments about our hotel. We appreciate your patronage and look forward to seeing you soon.
Respectfully
Paul Abele

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sleep Inn Raleigh / Durham Airport

Address: 5208 Page Rd, I-40 & Page Rd, Durham, NC 27703-8479
Phone Number:
Location: United States > North Carolina > Durham
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access Airport Transportation
Hotel Style:
#5 Best Value Hotel in Durham
#16 Romantic Hotel in Durham
#17 Business Hotel in Durham
Price Range: $67 - $93 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Sleep Inn Raleigh / Durham Airport 2.5*
Number of rooms: 73
Official Description (provided by the hotel):
Sleep Inn, a Durham North Carolina hotel near Raleigh Durham Airport/Research Triangle Park.The award-winning Sleep Inn® hotel is conveniently located less than three miles from Raleigh Durham Airport/RTP, just off Interstate 40. We offer the perfect place to stay for business and leisure travelers and are located just a short distance away from a variety of restaurants, shopping malls and outlets. This North Carolina hotel provides easy access to Raleigh/Durham and Chapel Hill attractions. We are minutes from Research Triangle Park businesses such as Cisco, GlaxoSmithKline, Microsoft, IBM, EPA, BASF, MCI, Credit Suisse Campus, Quintiles, Lenovo, and others. This hotel features an abundance of amenities including:•Free Morning Medley Hot Breakfast and free coffee•Free high-speed Internet access•Free airport transportation•Free local calls •State-of-the-art fitness center. Business travelers will appreciate modern conveniences, including business center and free wireless high-speed Internet access in all public areas, large desk areas, two dual-line telephones, voice mail and copy machine access. This Durham, NC hotel's meeting room accommodates up to 50 people for most events and offers a variety of catered lunches. All rooms are equipped with high-speed internet access, microwave, refrigerator, irons, ironing boards, hair dryers, coffee makers and full cable television with HBO, ESPN and CNN. Non-smoking rooms are offered. A public microwave and safe deposit box are available for guest convenience. The next time your plans bring you to the Raleigh/Durham area, check into the Sleep Inn hotel. The services, style and amenities will excite you, and the prices will not surprise you. You won't be disappointed. ... more   less 
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Also Known As:
Sleep Inn Durham
Durham Sleep Inn

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