The 'closed sign' left on the door at 10:30am (of the open restaurant) should have forewarned me this past Saturday that our 2nd visit wouldn't be any better than our first. Our first trip to C&W was on a weeknight, after our order was finally taken we waited - no kidding - at least an hour for our food. The service was the worst I had ever experienced hands down. But I thought I would give them another chance - different day, different time. Again, similar experience. Two tables for 2 opened up as I was checking on our wait list status - the host made no move to tell me when we would be seated. At that point we left - there are plenty of other spots to eat. On my 2 visits I have found all of the staff members I have encountered to be unfriendly and disinterested in any customer service. Don't expect a smile or a "Welcome to Dame's" as you enter. A large chair near the ""waiting area"" at the back has a rope across the seat and a sign that says "Do Not Touch" . I think that pretty much sums up the attitude of this restaurant. Rest assured they will not receive a 3rd opportunity to make me feel unwelcome and a nuisance.
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