We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Pleasant surprise!” 5 of 5 bubbles
Review of Hilton Garden Inn Raleigh-Durham/Research Triangle Park

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Hilton Garden Inn Raleigh-Durham/Research Triangle Park
Ranked #16 of 70 Hotels in Durham
Certificate of Excellence
Boulder, Colorado
Level Contributor
129 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Pleasant surprise!”
5 of 5 bubbles Reviewed May 7, 2013

I travel to RTP frequently and usually stay at another Hilton property, but due to a mix up, I ended up at this Hilton Garden Inn! The facility was clean and new. The staff was very friendly. The rooms were clean and nice. The beds were comfortable. Overall it was a great stay! Next time I travel to RTP, I will actually book my room here! And I will take advantage of the food!
There was a sign in the room next to some earplugs that said something about if you are light sleeper, there is a train that comes by in the middle of the night. I never heard it though and I did not use the earplugs.

  • Stayed April 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lkabernathy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tgabe, Manager at Hilton Garden Inn Raleigh-Durham/Research Triangle Park, responded to this review, May 8, 2013
Thank you so much for the kind words regarding our service. We strive to provide the quality of service you described for all of our guests. We look forward to seeing you again soon!!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

531 reviews from our community

Traveler rating
    288
    140
    74
    20
    9
See reviews for
116
71
43
266
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
St Louis, United States
1 review
5 of 5 bubbles Reviewed May 7, 2013

During a recent visit, I found my rental car battery had died after sitting overnight. The hotel manager helped me push my car out of the parking spot, and proceeded to jump-start it using the courtesy shuttle. What started off as a bad morning, turned into a minor delay. Great hotel with great service!

  • Stayed May 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Chad R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tgabe, Manager at Hilton Garden Inn Raleigh-Durham/Research Triangle Park, responded to this review, May 15, 2013
Thank you so much for the kind words regarding our staff. We all try our best to put hospitality and customer service first! We share these reviews with our staff and get such a charge out of watching the staff members high five and celebrate our customer service successes. Thanks again and we look forward to seeing you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bluffton, United States
1 review
5 of 5 bubbles Reviewed May 3, 2013

Great business meeting accommodations - clean facility and wonderful staff without exception. Dennis in the dining area is without exception Mr. Hospitality. Service top notch and hotel is in a great location for business or personal travel

  • Stayed April 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Richard C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tgabe, Manager at Hilton Garden Inn Raleigh-Durham/Research Triangle Park, responded to this review, May 15, 2013
Thank you for taking the time to write this glowing review. Dennis has been with us for quite some time and he is a shining example of true customer service and hospitality. Dennis gets such joy and satisfaction from providing guests with this type of service.
Our entire staff appreciates your kind words and we look forward to seeing you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newport, Rhode Island
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed April 20, 2013

This hotel provides quality service and amenities for the low nightly rate, including wifi and parking. You will have to drive about ten to fifteen minutes to get to a good restaurant. Air conditioning was a little loud, however.

  • Stayed April 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Kevin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tgabe, Manager at Hilton Garden Inn Raleigh-Durham/Research Triangle Park, responded to this review, April 22, 2013
Thanks for the kind words regarding value and our property. We get a lot of compliments on our food and staff in the restaurant so hopefully next time you will stop in and try one of our drink or dinner specials.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed April 19, 2013

I booked this hotel because it had an airport shuttle but came to find out that it started at 7 which is useless for a 6 am flight. Hotel itself was ok but the cab cost me an extra $20. I could have stayed at a cheaper hotel that was probably just as nice with e functional shuttle and been fine. Then before I left, the woman at the counter was pretty rude and questioning what I was asking for, which was a proper receipt.

  • Stayed April 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Melissajoyl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tgabe, Manager at Hilton Garden Inn Raleigh-Durham/Research Triangle Park, responded to this review, April 22, 2013
Thank you for taking the time to post your review. I am very sorry that our shuttle service schedule did not meet your needs. We are constantly evaluating our scheduling to determine the best schedules to meet all of our guests needs. Also, please contact me directly at the property if you need assistance in recovering a folio. Thank you again and we look forward to seeing you in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxford, North Carolina
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed April 11, 2013

Had a great overnight experience. The hotel is clean, right off the highway, and I got a good price for a weekend night. I would definitely stay here again.
The staff was nice and the bathroom was really clean.

  • Stayed April 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank craho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tgabe, Manager at Hilton Garden Inn Raleigh-Durham/Research Triangle Park, responded to this review, April 15, 2013
Thank you for the glowing review and most importantly, thanks for staying with us. We work hard to keep our property clean, fun and exciting. It really makes our day when we read the reviews with our staff and see the pride they take in providing our guests with these types of experiences. We look forward to seeing you again soon and thanks again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, United States
1 review
5 of 5 bubbles Reviewed April 9, 2013

The hotel was conveniently close to the highway and easy to find. Parking was sufficient. The staff was friendly and everything worked, including the internet, the plumbing and heating, the shower, and the iron. The room was clean and quiet, with no sounds from the highway. The bed was clean and comfortable. I would stay here again.

  • Stayed April 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Edward M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Durham hotels
0.7 mi away
DoubleTree by Hilton Hotel Raleigh-Durham Airport at Research Triangle Park
0.4 mi away
Homewood Suites by Hilton Raleigh-Durham AP / Research Triangle
2.9 mi away
DoubleTree Suites by Hilton Hotel Raleigh-Durham
Show Prices
Show Prices
Show Prices
0.9 mi away
Wingate by Wyndham Raleigh Durham / Airport
0.1 mi away
Marriott at Research Triangle Park
9.0 mi away
Hilton Garden Inn Durham/University Medical Center
Show Prices
Show Prices
Show Prices

Been to Hilton Garden Inn Raleigh-Durham/Research Triangle Park? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Raleigh-Durham/Research Triangle Park

Property: Hilton Garden Inn Raleigh-Durham/Research Triangle Park
Address: 4620 S Miami Blvd, Durham, NC 27703-8428 (Formerly Wyndham Raleigh Durham-Research Triangle Park)
Phone Number:
Location: United States > North Carolina > Durham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Family Hotel in Durham
#9 Business Hotel in Durham
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Raleigh-Durham/Research Triangle Park 3*
Number of rooms: 177
Official Description (provided by the hotel):
The Hilton Garden Inn Raleigh-Durham/Research Triangle Park is conveniently located off Interstate 40 in Research Triangle Park, Durham, North Carolina, only a quick five minute drive from Raleigh Durham International Airport (RDU). The hotel is adjacent to Research Triangle Park, a global epicenter of Research & Development hosting Fortune 500 companies such as IBM, GlaxoSmithKline, Bayer CropScience, Syngenta, Avaya, Cisco & many others. We are minutes away from the Durham Bulls Athletic Park, the RBC Center- Home of The Carolina Hurricanes, The Durham Performing Arts Center, & the North Carolina State Fairgrounds. Our hotel is located within 15 minutes of Duke University, University of North Carolina at Chapel Hill & NC State University. Located 3.5 miles from the Raleigh Durham Airport, our hotel provides complimentary airport transportation plus transportation within a five mile radius of the hotel including Research Triangle Park & Streets at Southpoint Retail and Restaurant Complex. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Orbitz, Expedia and Travelocity so you can book your Hilton Garden Inn Raleigh-Durham/Research Triangle Park reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Durham Wyndham
Wyndham Durham

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing