We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Fantistic service and great stay”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hilton Garden Inn Raleigh-Durham/Research Triangle Park
Ranked #12 of 71 Hotels in Durham
Certificate of Excellence
Boca Raton, Florida, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Fantistic service and great stay”
Reviewed February 21, 2013

The reason I would go back to this hotel anytime I am in Raleigh/Durham would be that from the GM, Operations Manager and the rest of staff throughout the hotel where so kind, making you feel at home, quick service and just very accomodating that made the stay. Resturant staff and food was also very good.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Donna W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

605 reviews from our community

Traveler rating
    330
    157
    84
    23
    11
See reviews for
133
83
47
302
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Dallas
Level 6 Contributor
197 reviews
128 hotel reviews
common_n_hotel_reviews_1bd8 333 helpful votes
Reviewed February 17, 2013

I'm in RDU every month and stay here when I can get a room. The Homewood suites down the block is also nice if you are a Hilton points person.

This Hilton Garden was made by gutting an older hotel and building a brand new Hilton Garden inside. It's slightly different than the one built from the ground up, but I still like this format much better than the Courtyard Bistro that Marriott offers now. Mainly because i can get breakfast very quickly at the Hilton Garden Inn's buffett and have to wait at the Bistro. Garden Inn can do everything to order, but you don't have to if you don't have the time. Bistro offers no choice other than made to order.

Room Tip: Ask for a room away from the railroad tracks.
See more room tips
  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank joelinda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Branson, Missouri
Level 3 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed February 9, 2013

This is an excellent location because its close to the airport. The facility is very clean. guest service is excellent. Jessica, was excellent.
We stay ay Hilton Gardens most of the time because we enjoy their cooked to order breakfast, however, we were surprised that this property was very limited in their buffet Selections to add to your plate. We were also disappointed that their airport shuttle doesn't start until after 7am and ends by 10pm. We generally choose hotels close to the airport to take advantage of their free shuttle. I had a 6:30am flight and 11:30pm return, and therefore couldn't use the shuttle. This inconvenience would cause me to choose a different hotel property that could accommodate early morning and late night shuttle rides.
Lastly, the beds are pretty hard. They have sleigh style beds and therefore there is just a mattress on top of a hard piece of wood. You can adjust the firmness of the bed but even turned all the way to soft the bed was still rock hard.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bdanasgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sutton, Massachusetts
Level 5 Contributor
56 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed January 30, 2013

I always stay here and I love this place. It's convienent to everything around the RTP area. It's comfortable and quiet and once in awhile you even get a room with a small balcony. It's nice on a warm night.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joe M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 17, 2013

The staff was friendly, very attentive and helpful. The check-in process was quick and efficient. Accommodations were on par with other hotels of its type. Even though the menu was limited... The in-hotel restaurant was not bad at all. I definitely will stay at this hotel again and would recommend it for business or leisure.

Room Tip: The platform bed took some getting use to. Memory foam mattress on top of a platofrm, all beit comfo...
See more room tips
  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cee_B_356
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mission Viejo
Level 4 Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed December 20, 2012

I stay at the Hilton because the beds are comfortable. I was here for business so I didn't have the time or patience to ask for another room. The bed was like a brick and I had a hard time sleeping. The next morning I checked out and was informed it was a new bed that has a dial that no one explained upon check in. I will say that the staff was very friendly, the rooms were average and the breakfast was good.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank caltex010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Carolina
Level 6 Contributor
347 reviews
311 hotel reviews
common_n_hotel_reviews_1bd8 363 helpful votes
Reviewed December 19, 2012

We stayed here to catch a morning flight. The hotel didn't charge us to leave a car parked there for a week - which was very nice. The hotel has an airport shuttle - but it doesn't always run. The desk clerk said she didn't get advanced notice - it just varied as to whether they had a shuttle or not. we were headed to the airport and - you guessed it - it was one of those "not" days. We needed 2 cabs and the clerk called and got them quickly. She paid for one of them since the shuttle wasn't running. I figured paying for a cab was not a big deal since they weren't charging me to leave a car. When we returned the shuttle was running so it was not a problem.

The hotel itself was pretty standard. They had a family reunion that had a lot of people in the lobby and hanging around. However it was generally pretty quiet and convenient.

My only advice is to clarify the shuttle issue if you need it.

Stayed July 2012, traveled with family
Helpful?
Thank sbccc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Durham hotels
0.7 mi away
DoubleTree by Hilton Hotel Raleigh-Durham Airport at Research Triangle Park
11.0 mi away
Hilton Durham near Duke University
9.0 mi away
Hilton Garden Inn Durham/University Medical Center
Show Prices
Show Prices
Show Prices
0.4 mi away
Homewood Suites by Hilton Raleigh-Durham AP / Research Triangle
2.9 mi away
DoubleTree Suites by Hilton Hotel Raleigh-Durham
9.0 mi away
SpringHill Suites Durham Chapel Hill
Show Prices
Show Prices
Show Prices

Been to Hilton Garden Inn Raleigh-Durham/Research Triangle Park? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Raleigh-Durham/Research Triangle Park

Property: Hilton Garden Inn Raleigh-Durham/Research Triangle Park
Address: 4620 S Miami Blvd, Durham, NC 27703-8428 (Formerly Wyndham Raleigh Durham-Research Triangle Park)
Phone Number:
Location: United States > North Carolina > Durham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Family Hotel in Durham
#9 Business Hotel in Durham
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Raleigh-Durham/Research Triangle Park 3*
Number of rooms: 177
Official Description (provided by the hotel):
The Hilton Garden Inn Raleigh-Durham/Research Triangle Park is conveniently located off Interstate 40 in Research Triangle Park, Durham, North Carolina, only a quick five minute drive from Raleigh Durham International Airport (RDU). The hotel is adjacent to Research Triangle Park, a global epicenter of Research & Development hosting Fortune 500 companies such as IBM, GlaxoSmithKline, Bayer CropScience, Syngenta, Avaya, Cisco & many others. We are minutes away from the Durham Bulls Athletic Park, the RBC Center- Home of The Carolina Hurricanes, The Durham Performing Arts Center, & the North Carolina State Fairgrounds. Our hotel is located within 15 minutes of Duke University, University of North Carolina at Chapel Hill & NC State University. Located 3.5 miles from the Raleigh Durham Airport, our hotel provides complimentary airport transportation plus transportation within a five mile radius of the hotel including Research Triangle Park & Streets at Southpoint Retail and Restaurant Complex. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Priceline, Hotels.com, Expedia, Booking.com, Cancelon, Travelocity, Hotwire, Cheap Tickets, HotelQuickly and getaroom.com so you can book your Hilton Garden Inn Raleigh-Durham/Research Triangle Park reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Durham Wyndham
Wyndham Durham

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing