My mom has been getting treatment at Duke Hospital and we have had to stay many nights in Durham. This hotel was recommended by our social worker. I have to tell you the front desk, the shuttle men, housekeeping, have been such a blessing. The front desk ladies and gentlemen are so professional yet personable and caring about your situation. The men that shuttled us were also professional and so nice and helpful with suggestions to different restaurants. I would recommend this hotel to anyone just because of the people who work there.

I posted a review this week of two stays at this hotel.

The hotel replied that this was not the right hotel that I had the wrong location and sent a number for me to reply which did not work when called several times.

This place is as bad as I stated - yes it is a large cooperation but they do a disservice to the city of Durham.

Yes a business traveler may have better experience the place is cheap and it is a desent room once you get there. It is the understanding and handling of hospital families which is the problem.

The hotel needs to understand that hospital families do not know their schedules and last minute changes are based on family and patient issues.

After reading the reviews for this hotel, I was very anxious about staying here, however I was booked here by a third party for a conference. I stayed here 3 separate times within the past month and each time I found my quarters to be more than accommodating. Although the hotel was dated, my room was clean and the staff were all very friendly and attentive to my needs. The only drawback was a malfunction of the fire alarm during my stay. Overall, I believe that this hotel was a good value for the price and I would stay here again.