Got in from dinner about 9:00PM & the wife wanted to take a bath. Water was warm at best and not suitable for bathing. Desk clerk was going to move us to another room, but the water was the same there (checked two other rooms). She had no maintenance support so they moved us to the HIE over on Airport Blvd. It was not the Desk Clerk's fault but she did everything she could to resolve the situation. The ownership of this establishment needs to take responsibility for this and make sure the staff has adequate support for the physical plant of the building.
- Official Description (provided by the hotel):
- The Holiday Inn Express Hotel & Suites is located at Research Triangle Park, minutes from RDU, the Raleigh Durham International Airport. As a service to our guests, we offer free Park, Stay and Go. We jump start your day with our Express Start breakfast bar. Businesses near the hotel include IBM, Adaptec, Nortel, Cree, Cisco Systems, MCI, Verizon, BASF, EPA, Quintiles, GSK, Bayer, The Solution Center, Harris, Cardinal Health, Burts Bees, Eastman Kodak, Syngenta, Underwriters Labs and Qualix. We offer free wireless and wired HSI access and shuttle service to and from Raleigh Durham Airport. Shuttle hours are from 4 AM to midnight. Invigorate yourself in our well equipped fitness center. Whether you are traveling for business or pleasure, the Holiday Inn Express Hotel & Suites RTP has what it takes to make your trip successful. During your stay with us, you can check out some of our attractions, such as the Museum of Science, Duke Chapel, Amercian Tobacco Campus, Durham Performing Art Center, Streets of Southpoint Mall, Prime Outlets Mall at Morrisville, NCCU, Duke University and UNC at Chapel Hill, or even attend a Durham Bulls baseball game. Come and enjoy our Southern hospitality at the Holiday Inn Express Hotel & Suites at RTP. *Credit card used for on-line purchase must be presented at check in for possible incidentals and amenities. ... more less
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- Also Known As:
- Holiday Inn Express & Suites Research Triangle Park Hotel Durham
- Holiday Inn Express And Suites Research Triangle Park
- Holiday Inn Durham
- Durham Holiday Inn