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“Best hotel I have ever stayed in US. Clean, Good service, Friendly people” 5 of 5 bubbles
Review of Candlewood Suites Research Triangle Park / Durham

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Candlewood Suites Research Triangle Park / Durham
Ranked #39 of 70 Hotels in Durham
Certificate of Excellence
Chennai
1 review
“Best hotel I have ever stayed in US. Clean, Good service, Friendly people”
5 of 5 bubbles Reviewed August 7, 2009

I had a very good experience staying in this Hotel. I have stayed in many hote across US during my various business visits. But this one is still the best, interms of Service, Friendliness,Clean, an Price!!

  • Stayed August 2009, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank NatsChennai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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159 reviews from our community

Traveler rating
    87
    32
    12
    14
    14
See reviews for
24
18
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84
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • German first
  • Any
English first
NC
1 review
5 of 5 bubbles Reviewed July 30, 2009

The company that I work for regularly uses the Candlewood Suites RTP. We are all very happy with our rooms and the service given to us by the incredible staff including Jonathan, Michelle, Grace, Sid, Misty, and Mark. They go out of the way to make everyone feel at home. Whenever we travel to other cities, we try to find a Candlewood in the area. -J. Raby

  • Stayed July 2009, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JRaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed July 28, 2009

I was in town on a week-long house-hunting trip with my wife and baby, and we needed a place where we could cook and have space for our baby to crawl around and play. We got a one bedroom suite at the Candlewood, and were pleased with the room itself (size and features). However, there were definitely some items of concern:

1. The mattress was old and worn out (springs poking you, sloping toward the middle of the bed, etc.).
2. The furniture in the living room area was also worn out, with visible holes and kind of dirty (looked sort of like it might have been dandruff, but we weren't sure).
3. The corners of the room, floorboards, corners of tub, etc. weren't cleaned very well - normally I would say this sort of thing isn't that big a deal, but with a baby crawling around and getting into everything, it became an issue).
4. No breakfast or pool - we knew this going in, but it still would've been nice to have those features.
5. Declining neighborhood - we used to live in Durham several years ago, and the area surrounding the hotel (particularly the commercial areas along NC 55, a block away) has certainly declined some since then. But I wouldn't go so far as to say it's a bad area, just a declining one. Watch out for the panhandlers in the highway median at the NC 54/NC 55 intersection.
6. If you want a hotel that has been recently renovated, this is probably not the one for you.

There are a fair number of positives about the hotel as well:
1. Good sized room - I can't speak for the studio rooms, but the one bedroom suite had a large kitchen table area (which was very handy), and it was nice to be able to set up the crib in the living room and retreat to the separate bedroom in the evenings after our daughter went to sleep.
2. Good price - well under what we were seeing for other similar hotels.
3. Screened from highway - hotel is set back away from the highway, next to an office building - not a whole lot of noise or suspicious activity.
4. Full kitchens - only thing missing is oven (although you can apparently get a toaster oven from the front desk if you really need one).

All in all, we thought it was pretty decent for the money, but also thought that if we had the money to spend for a slightly higher-quality place, we might prefer that.

Also, just as a note, we noticed that the pictures of the hotel shown on the hotel website are obviously a different hotel - not that it makes much difference, but we thought it was a little suspicious that they would do that.

  • Stayed July 2009, traveled with family
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank mmd2e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coromandel
1 review
4 of 5 bubbles Reviewed July 26, 2009

Having checked out a number of the options in this area, the Candlewood Suites at 1818 E NC Highway 54, NC, is definitely my preferred extended stay hotel in the Research Triangle Park locale.

The rooms are clean, bright, and spacious. Likewise, the bathrooms are not pokey.

The Hotel staff members are very pleasant and friendly. I have stayed here for several monthly periods each year for the past 5 years, and it is very nice to come back each time and see familiar faces.

The rooms have a cook-top and microwave, but for those like me that do not cook, there are many good options close by for eating out. The Hotel is also situated very conveniently to many private corporations, and government research facilities.

Highly recommended !

Gordon,
New Zealand.

  • Stayed July 2009, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KiwiCoromandel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florida
Level Contributor
65 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed July 21, 2009

I travel regularly with my company and with some of our offices located in the Research Triangle Park, we selected the Candlewood Suites. What a great place! In addition to the very comfortable guest rooms (with a complete kitchen, free washer/dryers, a DVD player, CD player and much more), the hotel has complimentary cook-outs for the guests in the evening. In addition, the staff is sensational. From the General Manager to the shuttle driver, each and every one of them delivered superior customer service. The shuttle driver was quite helpful (and informed) about restaurants in the area, as well as knowledgable about the history of the area----very pleasant, congenial, and a sincere host. I know that my company will always select the Candlewood Suites when in the RTP area!

  • Stayed June 2009, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Tarheeldude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 29, 2009

I love this hotel. Every time I have stayed here the staff has been more then friendly. The rooms are so clean and the kitchen are so convenient. I have and will stay here when ever I am in Durham.

Stayed June 2009, traveled on business
Helpful?
Thank kissimmeekim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Windsor, CT
Level Contributor
29 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 bubbles Reviewed November 7, 2007

The studio suite was quite spacious. Front desk staff was helpful, but
I generally prefer to stay at hotels where there is 24/7 staff coverage (I was surprised that the front desk closed for the night). Very conveniently located to a major shopping area and highways, short
drive to Duke.

  • Stayed September 2007, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank Golden Retriever Lover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Candlewood Suites Research Triangle Park / Durham

Property: Candlewood Suites Research Triangle Park / Durham
Address: 1818 E Nc Highway 54, Durham, NC 27713-2183
Phone Number:
Location: United States > North Carolina > Durham
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#6 Best Value Hotel in Durham
#14 Family Hotel in Durham
#20 Business Hotel in Durham
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Candlewood Suites Research Triangle Park / Durham 2.5*
Number of rooms: 122
Official Description (provided by the hotel):
The 2004 Quality Excellence Award Winner, Candlewood Suites Durham/RTP, conveniently located at I-40 and Hwy 55, exit 278. This beautiful property is in the heart of Research Triangle Park (RTP), and within minutes of Raleigh Durham International Airport, Southpoint Mall, GlaxoSmithKline, BASF, Bayer, IBM, NIEHS, USEPA, Duke University, UNC Chapel Hill, NCCU, Duke Medical Center, and the Vein Clinic. Shuttle service is available Monday-Friday to local attractions and businesses within 5 miles of hotel. At Candlewood Suites Durham/RTP, we put the amenities where they really count in your room. Our guests can cook meals in their fully equipped kitchen, relax in the overstuffed recliner while watching movies from our free movie library. Business travelers will work more efficiently utilizing the executive desk with 2 separate phone lines and FREE HIGH SPEED INTERNET. Candlewood Suites Durham/RTP provides our guests a Free Fitness Center and a comfortable place to do laundry in our Free Guest Laundry room. Candlewood Suites Durham/RTP is within walking distance of many local favorite restaurants. For those guests that prefer to Dine In, a fully stocked Candlewood Cupboard provides breakfast, lunch, and dinner options, as well as Sodas, Snacks, and Ice Cream. ... more   less 
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Also Known As:
Candlewood Suites Research Triangle Park / Durham, Nc Hotel Durham
Candlewood Suites Durham
Candlewood Durham
Durham Candlewood Suites

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