We have resided at this Candlewood Suites on several occasions durint the past four years, for a total of approximately 40-days. The location of the property is very good, however could be a bit nicer. The cleanliness of the hotel was very good, although there are occasional cleaning lapses in the coffee / canteen area on weekends, when only 1-person is on site. Our bedding, toilets, kitchen appliances and utensils have always been quite clean. We experienced a problem with the TV remote missing on one of our stays, however this is true of many hotel properties.
This property does seem to have more animals and small children around, therefore is a bit more noisier than other Candlewoods we have resided in. Again, the 3rd floor is much quieter, since the Managment appears to keep animals & smaller children on the lower levels. During our several stays, we once experienced a noise problem with the people above us, and the staff immediately provided us another suite, which was very quiet. We also once experienced a broken ice maker in our suite. The front desk person delivered us a bucket of ice that evening, and a new ice-maker was installed the next day.
We have been quite pleased with this property, especially the staff / management and will continue residing there if their customer service & property comfort remains at the same level as in the past 4-years. The prices have increase approximaty 20%, since our initial stay, therefore the hotel value is decreasing.
- Official Description (provided by the hotel):
- The 2004 Quality Excellence Award Winner, Candlewood Suites Durham/RTP, conveniently located at I-40 and Hwy 55, exit 278. This beautiful property is in the heart of Research Triangle Park (RTP), and within minutes of Raleigh Durham International Airport, Southpoint Mall, GlaxoSmithKline, BASF, Bayer, IBM, NIEHS, USEPA, Duke University, UNC Chapel Hill, NCCU, Duke Medical Center, and the Vein Clinic. Shuttle service is available Monday-Friday to local attractions and businesses within 5 miles of hotel. At Candlewood Suites Durham/RTP, we put the amenities where they really count in your room. Our guests can cook meals in their fully equipped kitchen, relax in the overstuffed recliner while watching movies from our free movie library. Business travelers will work more efficiently utilizing the executive desk with 2 separate phone lines and FREE HIGH SPEED INTERNET. Candlewood Suites Durham/RTP provides our guests a Free Fitness Center and a comfortable place to do laundry in our Free Guest Laundry room. Candlewood Suites Durham/RTP is within walking distance of many local favorite restaurants. For those guests that prefer to Dine In, a fully stocked Candlewood Cupboard provides breakfast, lunch, and dinner options, as well as Sodas, Snacks, and Ice Cream. ... more less
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- Also Known As:
- Candlewood Suites Research Triangle Park / Durham, Nc Hotel Durham
- Candlewood Suites Durham
- Candlewood Durham
- Durham Candlewood Suites