I have stayed at this property the past 2 Labor Day weekends while in the area for an annual music festival, and it's been a good, if imperfect, option for my needs. This property tends to lower their rates for the holiday weekend in order to try to fill rooms during a "down" period (they're a business-oriented hotel and make no secret of that) and that works out very well for us each Labor Day weekend. I travel with a friend for this festival and a 2-bed, 2-room suite here is great for our needs...it's much more expensive to stay over in Chapel Hill nearer UNC where our festival is held, and the various accommodations over there are not as good as this property for the money. I would also note that the daily breakfast buffet here is consistently solid, the seating area roomy, and the attendants keep it well stocked throughout the morning. Finally, all my interactions with the staff and management have been consistently friendly and attentive...appreciated.
As for the imperfect: As others have noted the plumbing fixtures (tub, shower, sink, commode) are aging, and I've come "thisclose" during each stay to having to make the "phone call of shame" for a clogged commode, and I don't overstuff it...it just doesn't flow well. (Traveler tip: Flush in between each "step" of your output and cleanup process.) I'm also frustrated that housekeeping, while doing an excellent cleanup job each day, is habitually stingy with towels...they leave "just enough" for 2 guests to shower once each day, with no extras, and in fact have even shorted us on some days. Luckily I tend to look at the supply before I disrobe and jump in the shower...it would not be good to make this discovery after disrobing or already showering to have to make that phone call. This needs to be remedied. I would also be happier if the property had at least one ice machine...they've told me that with a fridge/freezer in each room they don't need to maintain any on site, but sometimes one needs more ice than just what the room freezer supplies.
All in all a good property and I will stay again as long as the weekend rates stay low, but that last point is a key caveat for my particular needs when I'm in the area.
- Official Description (provided by the hotel):
- Welcome to the Homewood Suites by Hilton® Raleigh-Durham Airport/Research Triangle (RTP) hotel, located in Durham, North Carolina. Surrounded by the convenient facilities of Research Triangle Park, our Raleigh-Durham hotel provides easy highway access to Raleigh, Durham, Chapel Hill, Cary and Morrisville, North Carolina. Compliments of the Homewood Suites Raleigh Durham Airport Research Triangle ParkEach guest can enjoy the daily complimentary Suite Start™ hot breakfast and the Welcome Home® reception, featuring a complimentary light meal and beverages Monday through Thursday evenings (subject to state and local laws) while visiting this Raleigh-Durham area hotel. Complimentary local & airport shuttle service are included with your spacious suite. Welcome to your home away from home at this North Carolina Homewood Suites by Hilton airport hotel. ... more less
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- Also Known As:
- Homewood Suites Durham
- Homewood Durham
- Hilton Durham
- Durham Hilton
- Durham Homewood Suites
- Homewood Suites Research Triangle