Overall, this was a bad experience. Toilet had to be fixed two different times, bathroom floor was under water, twice. Requested 5 wake-up calls......got three.....other two never came. Hotel blamed the phone for not working?? Laundry room only has 1 washer and 1 dryer, other guests left clothes in washer for hours at a time (not the hotels fault, but there was not a sign reminding people to not leave clothes). Morning breakfast area attendant was nowhere to be found during the entire stay, almost like they were hiding. I stay roughly 180 nights a year, mostly in Marriott properties, I am very loyal; but this property falls short in almost everyway. Will never stay here again, and would not suggest it to anyone I care about.
- Official Description (provided by the hotel):
- Visit SpringHill Suites Raleigh-Durham Airport/Research Triangle Park located between Raleigh, Durham, Morrisville, Chapel Hill, and Cary, in North Carolina. Our suites feature separate living, sleeping and working areas with complimentary high-speed internet, mini-fridge, microwave oven and coffee maker. Unwind in our indoor pool or fitness center. Enjoy complimentary new hot and healthy breakfast options before you start your day! ... more less
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- Also Known As:
- Springhill Suites Durham