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“Nothing Special - But clean rooms - safe place to sleep” 4 of 5 stars
Review of SpringHill Suites Raleigh-Durham Airport/Research Triangle Park

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SpringHill Suites Raleigh-Durham Airport/Research Triangle Park
Ranked #29 of 72 Hotels in Durham
Certificate of Excellence
Charlotte, North Carolina
Level Contributor
23 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Nothing Special - But clean rooms - safe place to sleep”
4 of 5 stars Reviewed February 2, 2013

I believe this chain was intended to be trendy in it's design when originally built. However over the years the decor has held up but looks a bit worn. Spa tub at the pool wasn't working when we visited.

Room was decent with a pull out sofa and two double beds. not alot of space, I think too much is wasted on the desk and cooking area. It has a microwave and a small refrigerator. You would think that a room with two beds would be primarly used for those traveling with a family. They could have designed the room with two beds a bit better.

Rooms with a King have space, but those with two beds feel a bit cramped.

Not many local restaraunts to choose from. But they do have a well stocked pantry that lets you choose dinner, if you like to each frozen meals.

A good selection of beer as well.

Breakfast as buffet style and included in the price of the hotel. It was average and would do. Some healthy options and fresh fruit. i.e apples and bananas.

This stay was free on my points, but normally runs around $79.

This is not the best place in the world but makes do as a stop over stay. We have stayed here before on our way traveling and will do so again.

Room Tip: The we had room was on the side nearest the highway. We could hear some road noise, not bad but if y...
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  • Stayed December 2012, traveled with family
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
3 Thank thebiigtoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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174 reviews from our community

Traveler rating
    57
    69
    31
    8
    9
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Atlanta
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed February 1, 2013

As a regular client of Marriott I want to share my candid feedback on this property. I stay at various brands all over, particularly Springhill and Residence Inn, and in my opinion this hotel is below the Marriott standard. To share some examples, the room had been smoked in and you can tell right away. Also the hot water is more like warm water. In general the cleanliness and condition of the room were subpar.

On a positive note, I will say the staff was very helpful. However, I will be making arrangement to stay at a different property for following visits.

Room Tip: Normally i like a low floor but here you will hear every footstep above. Go for the high floor.
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  • Stayed January 2013, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
3 Thank XSmojo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, PA
Level Contributor
297 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 200 helpful votes
3 of 5 stars Reviewed January 17, 2013 via mobile

Fine hotel but please please just put coffee out. If you don't have it out all day at least put it out at 3pm. My company used to have lots of clients stay here but the lobby is unwelcoming for people to hang out. this hotel is in the center of the business hub of NC and business people like coffee. At 5 PM, coffee is no where to be seen and TVs are all shut off. Not looking for Vegas but stop the nicle and diming and liven it up slightly. The hotel is new and nice just get coffee out and become a normal business hotel.

  • Stayed January 2013
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
3 Thank Celling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoschton, Georgia
Level Contributor
56 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed December 30, 2012

When they built this hotel, they most have used the cheapest materals. The walls are so thin. At night, one could hear the footsteps of the people who have the room above them. At one in the morning, you could hear people walking in the hallways until their doors are closed behind them. If they are your neighbors, you will hear them until they go to bed (hopefully, they don't snore). At 7:30 am, at was impossible to take a hot shower because there was no hot water. The internet connection was horrible. I travel Marriott all the time, but I will not stay at this location, again.

Room Tip: Stay on the top floor, and wear earplugs.
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  • Stayed December 2012, traveled with family
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank Deblene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lakeland, FL
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 30, 2012

Let me say what a great stay we had at the Springhill Suites, on Slater Road, in Durham, NC.(12/14-16) The room was great, but what made the stay even better was Kim at the front desk. She was extremely helpful in every aspect of our stay. She went out of her way to assist us with directions around the Durham area as well as providing great recommendations for dining. She is a great ambassador for Marriott. We would definitely stay at the Springhill Suites in Durham because of her. It was a geat experience. We would definitely stay here again. A++

Room Tip: Ask for a room on the front side of the hotel as it places you away from the road.
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Fmurphy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Carolina
Level Contributor
158 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed December 27, 2012

This hotel is located a little out of the way of our usual "next to interstate I-85" choices, but was definitely worth the few extra miles. We got one of the best values here we have had for a long while.

The rooms are basic and efficient; very clean with everything we needed including the kitchen sink (many hotels have the fridge/micro/coffeepot but fewer have a sink other than in the bathroom). My husband appreciated the extra blanket provided since he hates fluffy duvets and overstuffed pillows now found in most hotels.

Breakfast was one of best we've had although the dining area can be a little tight when full. The variety and quantity was great: eggs, meat, cooked oatmeal (vs instant), waffles, muffins, bagels, fruit, coffee, juice, cereals. Staff was friendly and welcoming. Can't think of anything they missed!

We would definitely recommend this location and will be trying other SpringHills in the future.

Room Tip: Although we did not ask for a handicapped accessible room we did have one during our first visit (ad...
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank bwodom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harrisburg, Pennsylvania
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed December 12, 2012

My husband, two small kids, and I were stopping in NC because we love the RTP area of North Carolina. We were also on our way to Florida and wanted a room or suite with a bathtub. We found this hotel to be updated, clean, and fresh. The hotel provided a few plates and plasticware in case you need it. The hotel has an indoor pool and spa tub in the pool area adjacent to the lobby. It has a 24-hour fitness room. This hotel also has a laundry room with one washer and one dryer. Both cost $1 each. Detergent is available at the front desk but if you travel down S Miami Blvd, there is a walmart about a mile or two down towards morrisville. The 20oz sodas cost $2 and the candy bars are $1.50 as of our trip. Again, there are gas stations and a walmart close by if you have a car. This hotel does have an aidport shuttle but we didn't need it. I was very satisfied. The only thing that i noticed that could be a negative is the rooms on the back side of the hotel may allow for some highway noise. This didn't bother me. The beds are really comfy. The pillows are soft but firm enough not to have a stiff neck in the AM. The breakfast is typical hot food, cereal, juice, milk, bagels, waffles, fruit. It was great. I would stay here again even though i still have a favorite hotel that is close to the duke urgent care down the road in morrisville.

Room Tip: Get a room on the front side if possible. If you have more than 3 people, ask for more towels.
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Nicole L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Raleigh-Durham Airport/Research Triangle Park

Property: SpringHill Suites Raleigh-Durham Airport/Research Triangle Park
Address: 920 Slater Rd, Durham, NC 27703-8061
Location: United States > North Carolina > Durham
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#21 Business Hotel in Durham
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites Raleigh-Durham Airport/Research Triangle Park 3*
Number of rooms: 120
Official Description (provided by the hotel):
Visit SpringHill Suites Raleigh-Durham Airport/Research Triangle Park located between Raleigh, Durham, Morrisville, Chapel Hill, and Cary, in North Carolina. Our suites feature separate living, sleeping and working areas with complimentary high-speed internet, mini-fridge, microwave oven and coffee maker. Unwind in our indoor pool or fitness center. Enjoy complimentary new hot and healthy breakfast options before you start your day! ... more   less 
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Also Known As:
Springhill Suites Durham

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