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“Accommodating...”

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Marriott at Research Triangle Park
Ranked #21 of 71 Hotels in Durham
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Accommodating...”
Reviewed June 5, 2013

The staff was super sweet and accommodating at all times. Front desk staff was more than helpful with giving us numbers of places to order food and give us directions. They also shuttled a friend from one hotel to ours because she misread the shuttle without hesitation. I was surprised to order room service and the food to be pretty reasonable prices and be tasty. Overall amazing service.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ALD87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review, June 13, 2013
Dear Valued Guest,

Thank you for your feedback. We have some of the most friendly staff in town. I am glad to hear you experienced their great hospitality. We do have a complimentary shuttle within a three mile radius of the hotel. Our room service and restaurant food quality is great and reasonably priced. It's not your average hotel food. Our overall guest satisfaction scores are in the top 25% of all Marriott hotels in the United States. We look forward to you staying with us again in the future.

Sincerely,

Bill
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336 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Philadelphia, PA
Level Contributor
128 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed June 2, 2013

Hotel is designed primarily for business travelers. It has comfortable desk in every room, pool and futness club. The place is clean and rooms are spacious. Hotel is only 4 miloes from the airport. Restaurant has a limited menu which is OK if you are on the road.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank niksk001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review, June 5, 2013
Dear Guest,

Thank you for your feedback. We maintain a clean hotel just minutes from the airport. Although our menu is not large we have outstanding food and service. If you are looking for more variety we offer a complimentary shuttle service to local restaurants within three miles of the hotel. We look forward to your next visit.

Sincerely,

Bill
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
High Point, North Carolina
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 26, 2013

I stayed here during Memorial Day weekend for a wedding I was a member of. Parking was ample and a very short walk to the entrance. I booked using a advance pay rate and as a reward member, check in was less than 5 minutes. I walked into my room with a mini treat basket and a personal handwritten note for the manager! This was DEFINITELY unexpected but very appreciated! The room was very comfortable. I received a double bed and there was more than enough room. Although we did not have a chance to eat at the restaurant, other guests indicated as to how great the food was! I will definitely stay here again!

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JM1938
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review, May 29, 2013
Dear Valued Guest,

Thank you for your feedback. I am glad you enjoyed your welcome amenity and note. We feel a handwritten note gives a more personal touch. Our restaurant is outstanding, hopefully you will have time to try it next time. We look forward to your next visit.

Sincerely,

Bill
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Cleveland, Ohio
Level Contributor
5 reviews
3 hotel reviews
Reviewed May 26, 2013

This is a great Marriott. Fabulous Concierge lounge and a nice lobby restaurant. The hotel is located right in the business park area of Durham however there is still plenty of things to do around the hotel. My room on the 3rd floor was very clean and the housekeeping staff was great.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cito m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review, May 29, 2013
Cito,

Thank you for your comments. We feel we have the cleaniest and friendliest hotel in town. It is good to know you encountered friendly staff and had a very clean room. We look forward to you staying with us again in the future.

Sincerely,

Bill
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Fort Worth, Texas
2 reviews
Reviewed May 23, 2013

Had a Fabulous time celebrating Mother's Day. The room was beautiful, the staff was wonderful and the food was outstanding. We plan on stay at the Worthington again!! We enjoyed the carriage ride which was located right outside the Hotel. Restaurants we're all within walking distance.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sylvia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review, May 29, 2013
Sylvia,

Thank you for your feedback. We are happy to hear you had a wonderful weekend. We are not the worthington but the Marriott RTP.

Sincerely,

Bill
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Braintree, Massachusetts
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 17, 2013

Recently stayed 3 nights at this Marriott. The hotel has a modern and fresh feel. The room was quite comfortable. The front desk staff was very helpful - from suggestions for restaurants, to printing driving directions, to accomodating a late check-out request - and friendly no matter who you spoke with. There was a minor plumbing issue that was addressed promptly.

Room Tip: I was on the 3rd floor overlooking the patio area and could hear no road noise.
See more room tips
  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeff M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review, May 19, 2013
Dear Jeff,

Thank you for your feedback. I am happy to hear you had a great stay. We feel we have the friendliest and most helpful staff in town. We will look forward to you staying with us again in the future.

Sincerely,

Bill
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toledo, Ohio
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed May 7, 2013

The staff is incredibly courteous, responsive, and generally just a friendly bunch. I like the restaurant in the lobby. The wi-fi is not great, but I've almost come to expect that about any hotel.
Each time I've stayed, I have had a complaint about cleanliness. It's something they need to work on for sure.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank super-fan24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review, May 16, 2013
Dear Guest,

Thank you for your feedback, without honest feedback we can not improve. I am pleased to hear you experienced our outstanding staff. We do currently have a 50 MB wif-fi circuit for the hotel which is among the highest for most hotels in our area. Wi-fi issues are almost non-existent since we upgraded. Please accept my apologies for any cleanliness issue you may have experienced. We take service and cleanliness very seriously. Please feel free to contact me directly to discuss your cleanliness concerns so that we can improve going forward. I look forward to you staying with us again in the future.

Sincerely,

Bill
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Marriott at Research Triangle Park

Property: Marriott at Research Triangle Park
Address: 4700 Guardian Dr, Durham, NC 27703-8460
Phone Number:
Location: United States > North Carolina > Durham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Romantic Hotel in Durham
#6 Business Hotel in Durham
#16 Family Hotel in Durham
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Marriott at Research Triangle Park 3.5*
Number of rooms: 225
Official Description (provided by the hotel):
Hotel on landscaped grounds, located near Fairgrounds, Duke University, University of North Carolina & Research Triangle Park. ... more   less 
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Also Known As:
Marriott At Research Triangle Park Hotel Durham
Marriott Durham
Marriott Hotel Durham
Durham Marriott

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