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“Great place to stay! Very friendly and courteous staff”

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DoubleTree by Hilton Hotel Raleigh-Durham Airport at Research Triangle Park
Ranked #6 of 71 Hotels in Durham
Certificate of Excellence
Reviewed March 16, 2013

My another review for Hilton Double Tree is actually for this hotel, as I stayed here. This is an excellent hotel located in close proximity to RTP area. The hotel not only provides complimentary pickup and drop from the airport, they also provide complimentary shuttle services within a 5 mile radius. The chauffeurs are very friendly and accommodating. On the second day of my stay, there was a bit of a problem with the hot water system. I just called the front desk once and they gave me a very realistic update and even called me back later to check if the problem was fixed. And on the day of my checkout, I realized that they had given me a 50% discount on the room rent and the applicable taxes on the day I faced some problem! I don't think it can get any better... I'd definitely go back to this place, even if I'm on a personal trip to the US.

Room Tip: None, it is a great place to stay.
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  • Stayed: January 2013, traveled on business
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Thank ramesh1069
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Henry-GM, General Manager at DoubleTree by Hilton Hotel Raleigh-Durham Airport at Research Triangle Park, responded to this reviewResponded June 6, 2013

Thank you for taking the time to write a review regarding your stay. Our staff strive to make sure each guest has a positive experience at all times. Your feedback is what motivates us to do better and we are proud of our team's passion to deliver "Agressive Hospitality". We look forward to your return visit.

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737 - 743 of 748 reviews

Reviewed February 25, 2013

Friendliest and most helpful front desk staff imaginable. One coworker left her Blackberry in the fitness center and the front desk clerk helped her track it down. Another left her jewelry on the dresser the day she checked out and didn't realize it for 6 hours. She called the hotel, the staff found it, and she was able to pick it up on the way to the airport. They have recently redecorated the hotel, and everything is up to date and comfortable. The bar has a decent wine selection, and the breakfast buffet is very good. This will be my first choice on return trips to RTP. FYI they are becoming a DoubleTree Hotel at the end of February, so those awesome chocolate chip cookies are another reason to stay here. They were previewing them on the day I arrived. Yum, yum.

  • Stayed: February 2013, traveled on business
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Thank Susan_in_Roswell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Henry-GM, General Manager at DoubleTree by Hilton Hotel Raleigh-Durham Airport at Research Triangle Park, responded to this reviewResponded May 20, 2013

Thank you for taking the time to review our hotel. We are proud of our team’s passion to deliver “Aggressive Hospitality” and we will share your comments with all of our team members.

We hope we have the pleasure soon of hosting you again at our hotel.

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Reviewed April 4, 2017 via mobile
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Stayed: April 2017
Thank 誠堀2017
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TCL-DoubletreeGM, General Manager at DoubleTree by Hilton Hotel Raleigh-Durham Airport at Research Triangle Park, responded to this reviewResponded May 23, 2017

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Reviewed December 25, 2015
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  • Stayed: April 2015, traveled on business
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Thank Carloshtf
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Tom L, General Manager at DoubleTree by Hilton Hotel Raleigh-Durham Airport at Research Triangle Park, responded to this reviewResponded December 28, 2015

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Reviewed February 17, 2015 via mobile
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Stayed: February 2015, traveled as a couple
Thank Lucaschaya
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Henry-GM, General Manager at DoubleTree by Hilton Hotel Raleigh-Durham Airport at Research Triangle Park, responded to this reviewResponded February 19, 2015

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Reviewed February 2, 2015
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  • Stayed: January 2015, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Francisco S
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Henry-GM, General Manager at DoubleTree by Hilton Hotel Raleigh-Durham Airport at Research Triangle Park, responded to this reviewResponded February 3, 2015

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Reviewed December 14, 2014
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  • Stayed: November 2014, traveled on business
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Thank Berti15
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Henry-GM, General Manager at DoubleTree by Hilton Hotel Raleigh-Durham Airport at Research Triangle Park, responded to this reviewResponded December 17, 2014

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Additional Information about DoubleTree by Hilton Hotel Raleigh-Durham Airport at Research Triangle Park

Address: 4810 Page Creek Lane, Durham, NC 27703-8582 (Formerly Hilton Raleigh-Durham Airport at Research Triangle Park)
Phone Number:
Location: United States > North Carolina > Durham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Business Hotel in Durham
#10 Romantic Hotel in Durham
Price Range: $89 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Raleigh-Durham Airport at Research Triangle Park 3.5*
Number of rooms: 248
Official Description (provided by the hotel):
Relax into a comfortable stay at our entirely renovated and updated(as of March 2013) DoubleTree by Hilton Hotel Raleigh-Durham Airport at Research Triangle Park. The hotel is ideally located adjacent to the world-renowned Research Triangle Park, home to a multitude of companies including IBM, GlaxoSmithKline, BASF, General Electric and many more. Take advantage of the complimentary shuttle service to Raleigh-Durham International Airport and locations within a 5-mile radius of the hotel.Nestled on a quiet hilltop, among the wooded North Carolina landscape, the hotel boasts a resort-style atmosphere and is known locally as ‘The Mansion on the Hill’. Admire charming southern-style features such as the grand veranda, complete with wicker rocking chairs and porch swings. Our friendly staff look forward to greeting you with a freshly baked chocolate chip cookie on arrival. ... more   less 
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Also Known As:
Hilton Hotel Durham
Hilton Durham
Durham Hilton

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