prefer to only stay at marriott hotels, and this location has been nicely renovated but . . .
we had a really unfortunate experience at this hotel -
no hot water for showers at 7:20am on a saturday morning-not even warm water. only cold.
and that's just for starters . . .
found multiple urine stains on the sofa sleeper mattress;
hot tub was so filthy that it was foaming with white scum + dirty tile in pool so we couild not utilize this facility;
not enough staffing to handle breakfast volume - tried to eat at 8:25am but buffet was depleted and tables unclean. returned at 9:50am and found the same problem;
and front desk (surprisingly) provided us with a "mattress pad" to use as a blanket (staff member
at front desk did not seem to know the difference).
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- Also Known As:
- Springhill Suites Durham Chapel Hill Hotel Durham