We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Beautiful and clean”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
SpringHill Suites Durham Chapel Hill
Ranked #2 of 71 Hotels in Durham
Certificate of Excellence
Reviewed February 2, 2014

Excellent eco-friendly hotel. Rooms are very clean with big comfy beds and comfortable pillows. Could not hear anything from the hall or other rooms. Excellent breakfast buffet, including scrambled eggs, sausage and made-to-order pancakes. Would definitely stay here again.

  • Stayed: February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Cheryl S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this reviewResponded February 3, 2014

Hello Cheryl S,

Thank you for staying with us and for submitting such a wonderful review. It's great to hear that you would definitely stay with us again. That is certainly our goal with all of our guests. I would like to thank you for your kind comments regarding our rooms, the cleanliness and the quality of our breakfast. I will share those comments with the rest of our staff. We hope to see you again soon.

Ted Franzese
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (671)
Traveler rating
Traveler type
Time of year
Language

411 - 417 of 671 reviews

Reviewed January 31, 2014

From moment signing in to out, people at front desk were awesome! Helpful, informative, and working to serve your needs.

Location to duke cancer center was also best marriot selected (and actually all very good) to date. Traffic to duke early morning and late evening was actually tolerable and short in duration! Because of traffic to this specific location and quality of service, I choose this marriot!

  • Stayed: January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Dave D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this reviewResponded February 3, 2014

Hello Dave D,

Thank you for choosing our hotel and we're truly glad you had such a wonderful stay. I would also like to thank you for taking the time to submit a review. Your comments regarding the front desk staff are greatly appreciated and will be shared with all of our employees. We hope to see you again soon.

Ted Franzese
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 22, 2014

Decided to take 85 to Charlotte instead of the usual 81/77 route.........and are we glad we did. This is really one of the best hotels ever. We could not get over how great the room was, especially the sliding opaque glass doors to the bath and toilet. The fact that you can also open the opaque glass wall behind the desk is a plus. Location could not be better for restaurants and shopping. Breakfast choices are good and the seating is very nice. There is a lobby bar too but we did not take advantage of it. Would definitely stay here again.

  • Stayed: January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank enclave17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this reviewResponded January 23, 2014

Hello enclave17,

Thank you for the very kind and flattering review. It was great to see that you enjoyed your stay with us and would come back here again and again. That is certainly what we strive for. I will share your comments with the rest of the staff and we hope to see you again soon.

Ted Franzese
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 16, 2014

Guys

I'm writing from my room. This is a regular Springhill hotel with decent suites, breakfast, etc and centrally located. However, the intrernet needs to be worked on. I tried on 2 devices and even early in the morning at 6am but can barely get any work done

Hope management listens and improves on this

Room Tip: Any room would be good
See more room tips
  • Stayed: January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank world_traveler0888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this reviewResponded January 17, 2014

Hello world_traveler0888,

I would first like to apologize for the internet problems you encountered. On a positive note, I am happy to tell you that contracts have been signed and within the next 60 days the guest internet system is being completely replaced and the technology upgraded from cable to fiber.

We certainly understand the importance of consistent internet access and hope you will come stay with us again after the internet upgrades are complete. Thank You!!

Ted Franzese
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 4, 2014

Traveling from Indiana to Durham for the first time..........
We were in town for the Duke Game and wanted the "Duke Experience".
Front Desk Associate Unber Ahmad helped me lower my room rate, gave us great recommendations and directions for the local cuisine and info on getting the best seats for our game. Loved the help from someone who "Knew" the area.
Loved the hotel as well, clean, quiet, great night's rest!!! Liked it so much and were so thankful, we changed our plans and went back for a second night's stay!
Thanks for everything Unber - we will see you next year when we come back for another game.

Room Tip: Call them and book it - great local and all around experience.
See more room tips
  • Stayed: December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jerome D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this reviewResponded January 6, 2014

Hello Jerome D,

I would like to thank you for staying with us and for taking the time to submit such a flattering review. I will certainly share your comments with Unber, her immediate supervisor and the rest of the employees. It's great to hear that you will return to our property again and that we will be your hotel of choice when you're in the Durham area. Thank you again!!

Ted Franzese
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 6, 2013

We are currently on tour with a big splashy musical and stay in LOTS of hotels. I do have to admit that this is one of the nicest hotels we have stayed in on our journey. Aside from how clean and nice the place is, the breakfast is the best one we have had so far. The managers and staff has bent over backwards to make sure we are comfortable. They have kept breakfast opened later, been flexable with our crazy room rearranging and even set up a class room for the kids in our cast. Thank you Thank you Thank you! I can not say it enough.

  • Stayed: December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jensen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this reviewResponded December 10, 2013

Hello Jensen C,

I would like to thank you for your business as well as for taking the time to submit such a kind review. We thoroughly enjoyed hosting your group. You and your group were a pleasure to deal with and are certainly welcome back here again anytime should the circumstances arise. You will be missed. Happy Holidays to you all.

Ted Franzese
General manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 1, 2013

The SpringHill Suites is in a very convenient location and we enjoyed our stay during Thanksgiving. The room was comfortable, although we were frustrated with the heating system (which had to be turned way up to warm the room) and I found myself at the front desk at 5am asking for more blankets. Took advantage of the workout room (two treadmills, two elliptical machines and some free weights - the bike was broken) and the breakfast was very generous, including hot selections. Close to the highway and lots of shopping.

  • Stayed: November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank funin61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this reviewResponded December 2, 2013

Hello funin61,

Thank you for staying with us and for taking the time to submit a review. We gladly accept all feedback, positive and negative, in an attempt to make ourselves better. I'm glad that your stay was overall a positive one. I do apologize for the problem you encountered with your heater. We certainly understand your desire for a comfortable room temperature. As for the broken bike, we expect a new one to arrive later today. It has taken a while to arrive since being ordered. Thanks again for staying with us and I hope we will see you again soon.

Ted Franzese
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Durham hotels
5.4 mi away
Hilton Garden Inn Durham/University Medical Center
1.4 mi away
La Quinta Inn & Suites University Area Chapel Hill
0.3 mi away
Staybridge Suites Durham-Chapel Hill-RTP
Show Prices
Show Prices
Show Prices
5.5 mi away
Hilton Durham near Duke University
5 mi away
CAMBRiA hotel & suites Durham - Near Duke University
6.6 mi away
Hampton Inn & Suites Durham North I-85
Show Prices
Show Prices
Show Prices

Been to SpringHill Suites Durham Chapel Hill? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about SpringHill Suites Durham Chapel Hill

Address: 5310 McFarland Rd, Durham, NC 27707-6831
Phone Number:
Location: United States > North Carolina > Durham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Durham
#2 Family Hotel in Durham
#4 Best Value Hotel in Durham
#11 Romantic Hotel in Durham
Price Range: $94 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Durham Chapel Hill 3*
Number of rooms: 130
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Priceline, Hotels.com, Expedia, Travelocity, Hotwire, getaroom.com, TripOnline SA, Orbitz, Cancelon and HotelQuickly so you can book your SpringHill Suites Durham Chapel Hill reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Springhill Suites Durham Chapel Hill Hotel Durham

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing