This was my 1st time attending an event at DPAC and would not hesitate to go back. Since you enter from the back, we got a feel for all the orchestra seats and my 1st comment was there wasn't a bad seat in the house. The staff was courteous, helpful and smiling. I say smiling because more often than not when you attend a large event you hear "NEXT!" You're put thru like cattle being corralled. They were very organized, even to where an email was sent prior to give names of nearby places to eat, walk vs drive.
Prior to attending the event we had a situation occur with Ticketmaster that could not be resolved for 2 days. Ticketmaster wears blinders most the time!!! I placed 1 phone call to DPAC, left a message to who I was directed to, and within 10 minutes I received a call back. It was resolved within 2 minutes. I was assured I would have a pleasant evening.
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