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“Most polite staff ever!”

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Residence Inn Durham Research Triangle Park
Ranked #30 of 71 Hotels in Durham
Certificate of Excellence
Uniontown
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Most polite staff ever!”
5 of 5 bubbles Reviewed July 19, 2013

This is a nicely kept hotel with large clean rooms and a clean pool. The area felt safe and the other guests were friendly. The outside patio area is large with two grills. We had no problem getting a grill and table outside. The staff however are the best! Michael at the front desk and the manager Beth go out of their way to help in any way possible! I would definitely return.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lindsay M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tara T, Property Coordinator at Residence Inn Durham Research Triangle Park, responded to this review, August 22, 2013
Thank you for taking the time to share your experience with us the Residence Inn Durham. We are glad to hear you had a chance to relax at the pool and were able to grill out. We appreciate your kind comments about our staff and will definitely recognize them. Please let us know the next time you are in the area. We look forward to seeing you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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136 reviews from our community

Traveler rating
    58
    45
    21
    4
    8
See reviews for
47
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • Dutch first
  • English first
  • Portuguese first
  • Spanish first
  • Turkish first
  • Any
English first
Pittsburgh, Pennsylvania
Level Contributor
368 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
5 of 5 bubbles Reviewed July 18, 2013 via mobile

I wanted to stay for days! Great place for a family. We had six people and the room was great. Service was exceptional when I needed more towels and ice. The suite was huge and had a full kitchen. The pool was great too.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Live2traveldaworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tara T, Property Coordinator at Residence Inn Durham Research Triangle Park, responded to this review, August 22, 2013
We appreciate you taking the time to share your experience with us at the Residence Inn Durham. It sounds like you and your family had a nice time at the pool and enjoyed the spacious suite. We look forward to seeing you and your family the next time you are in the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbia, South Carolina, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed July 18, 2013

We recently traveled to Durham so that my son's girlfriend could visit Duke University. I was extremely pleased with our stay at this hotel. Front desk personnel were a little lacking in friendly attitude which was surprising but other than that this hotel was extremely nice. Looks to be recently redone - extremely nice decor, very comfortable beds and close to everything that we needed to do. You won't be sorry if you chose this hotel!

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Terri W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tara T, Property Coordinator at Residence Inn Durham Research Triangle Park, responded to this review, August 22, 2013
Thank you for taking the time to share your experience with us at the Residence Inn. We are glad you were pleased with your stay and it was convenient to Duke University. Please let us know the next time you are in the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
94 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 bubbles Reviewed June 26, 2013 via mobile

We came to the area for a family wedding and stayed here two nights. Was what we needed and what we expected. Although I wouldn't have anyone sleep on the pullout couch - very uncomfortable. We rented two rooms I heard the same about both couches. Mike and Josh at the front desk were good especially when I had forgotten something in my room and they mailed it to me!

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bluebordercollie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tara T, Property Coordinator at Residence Inn Durham Research Triangle Park, responded to this review, July 9, 2013
Thank you for taking the time to share your experience with us at the Residence Inn Durham. We are glad that you had a nice stay. I will give your feedback to the housekepping staff regarding the pullout couches. We appreciate your kind comments about our hospitable employees and will definitely recognize them. Please let us know the next time you are in the area. We look forward to seeing you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed May 14, 2013

We needed a place for our son to recuperate from emergency surgery before heading back to campus. We stayed almost a week so we appreciated having the space in the 2 bedroom suite. Everyone was so helpful in getting us situated. The room was a great layout since our son could sleep in his room and my husband and I could use our laptops to work in the living area during the work days. The breakfast every day and the dinners a couple nights were a nice treat. The location was a little far from the Duke campus, but we thought the drive was worth it to have a nice place to stay.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DallasTraveler_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tara T, Property Coordinator at Residence Inn Durham Research Triangle Park, responded to this review, June 11, 2013
Thank you for taking a moment to share your experience with us at the Residence Inn Durham Research Triangle Park. We appreciate your kind comments regarding our courteous and helpful staff. It's nice to hear that our hotel was very accommodating with spacious rooms for you and your family while your son was recuperating from surgery. We appreciate the feedback and look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oklahoma
Level Contributor
361 reviews
141 hotel reviews
common_n_hotel_reviews_1bd8 195 helpful votes
4 of 5 bubbles Reviewed March 31, 2013

We were so enthused with the Residence Inn of Paducah that we wanted to stay in another one and when I came across the one in Durham, NC I booked it immediately. We weren't disappointed but I guess that we are so thoroughly delighted with the one in Paducah that this one fell just a little short. Nothing of importance just not quite as caring and pleasant as Paducah.

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tigilau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winston Salem, North Carolina
Level Contributor
237 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 bubbles Reviewed March 19, 2013 via mobile

Great location. Great price and size of room. Located near Streets at Southpont and RTP. They offer free breakfast but Chick Fila and Brigs are acrossvthe street for breakfast. Stay here because this was a cat. 3 and couryard next door was category 2

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank geepd36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Durham Research Triangle Park

Property: Residence Inn Durham Research Triangle Park
Address: 201 Residence Inn Blvd, Durham, NC 27713-2292
Phone Number:
Location: United States > North Carolina > Durham
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #30 of 71 Hotels in Durham
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Durham Research Triangle Park 3*
Number of rooms: 122
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Also Known As:
Residence Inn Durham Research Triangle Park Hotel Durham
Durham Residence Inn

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