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“Guests are more than just a room # here!” 5 of 5 bubbles
Review of Extended Stay America - Durham - Research Triangle Park - Hwy 54

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Extended Stay America - Durham - Research Triangle Park - Hwy 54
Ranked #45 of 72 Hotels in Durham
Durham, North Carolina
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Guests are more than just a room # here!”
5 of 5 bubbles Reviewed July 19, 2012

I recently moved here from out of state for work & while I've been house hunting, found this hotel by accident. I was pleasantly surprised to find that not only did they offer clean spacious rooms at an outragiously affordable rate, but that the management & staff are so very personable & willing to do whatever they can to make our stay here a comfortable one. Moving so far away from home has been a very trying & stressful time, but staying in an establisnment where you are made to feel welcomed as a valued guest & not just as a room number, has made me a believer that there are still businesses who care about the customer. I would definitely recommend this hotel to family & friends...heck...I already have!! Huge thanks to the facility tech & building manager for, without hesitation, going above & beyond in helping me get my vehicle started when it unexpectedly gave out.

  • Stayed March 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank lifesanadventure2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roadwarriornc, Regional Director of Operations at Extended Stay America - Durham - Research Triangle Park - Hwy 54, responded to this review, August 19, 2012
"Thank you so very much for your glowing review of Studio Plus Durham - Research Triangle Park. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to be a part of the premier lodging source for business and leisure travelers looking for a great room at a great rate. We know that our largest asset is our loyal base of customers like you, which is why we are so firmly committed to your satisfaction. By continuing to provide our valued guests with exceptional value, we know Extended Stay Hotels(sm) will remain the #1 extended stay lodging source in the North America.

Please know that we would be thrilled to have you again as our guest should your travel needs bring you back to our area. Once again, thanks for all of your very kind words."
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

48 reviews from our community

Traveler rating
    27
    10
    3
    2
    6
See reviews for
12
4
5
16
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Durham, North Carolina
1 review
4 of 5 bubbles Reviewed July 19, 2012

Our family has been here for an extended stay and we are pleased with the affordability and the on site laundry room is a bonus. The manager has a super friendly demeanor (and a good sense of humor), always willing to assist you with any issue that arises. The staff knows us well, and is efficient in accomodating us. The location is exceptional...around so many stores and shopping malls (esp. if you have transportation challenges) Bus stops are nearby as well. We have seen many upgrades since we've come and see changes almost daily. We will leave here very grateful for the privilege to have a place to stay during a transitional time.

Room Tip: Love being on the 1st floor, easy for entering and exit
See more room tips
  • Stayed August 2011, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank darlenewms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roadwarriornc, Regional Director Of Operations at Extended Stay America - Durham - Research Triangle Park - Hwy 54, responded to this review, August 19, 2012
"Thank you so very much for your glowing review of Studio Plus Durham - Research Triangle Park. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to be a part of the premier lodging source for business and leisure travelers looking for a great room at a great rate. We know that our largest asset is our loyal base of customers like you, which is why we are so firmly committed to your satisfaction. By continuing to provide our valued guests with exceptional value, we know Extended Stay Hotels(sm) will remain the #1 extended stay lodging source in the North America.

Please know that we would be thrilled to have you again as our guest should your travel needs bring you back to our area. Once again, thanks for all of your very kind words."
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
durham nc
1 review
4 of 5 bubbles Reviewed July 6, 2012

we have been staying here for 4 months waiting to buy a house and i think its great. Very helpful staff, clean big rooms. anything you need the front desk staff helps you. Great value for the price. i would recommend this hotel to anyone looking for a place to stay. when we have relatives traveling through the area i get them a room here for the night and they have all praised it.

  • Stayed February 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank barbara w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristopherTM, Manager at Extended Stay America - Durham - Research Triangle Park - Hwy 54, responded to this review, July 19, 2012
Hi Barbara,

Thank you so very much for your review of Homestead Durham - Research Triangle Park. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. We know you have many lodging options in the area, which is why providing you and every guest with professional, friendly service is our priority.

Please know that we would be thrilled to have you again as our guest should your travel needs bring you back to our area. Once again, thanks for all of your very kind words.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Blowing Rock, North Carolina
Level Contributor
251 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
1 of 5 bubbles Reviewed April 12, 2010

Dilapidated exterior and parking lot. Scary people hanging outside the property. Horrible odors in the hallways and doorways. No lobby at all. Furniture cheap, worn-out and shabby. Bathroom filthy--fixtures rusted, floor stained.

Worst of all, BUGS. Bugs in the bathroom, bugs in the kitchen, bugs IN THE BED!!!!!!!!!

I wish I had slept in my car.

  • Stayed April 2010, traveled on business
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank travelingbillbury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Extended Stay America - Durham - Research Triangle Park - Hwy 54

Property: Extended Stay America - Durham - Research Triangle Park - Hwy 54
Address: 2504 E Nc Highway 54, Durham, NC 27713-2202 (Formerly Studio Plus Deluxe Studios - Durham - Research Triangle Park)
Phone Number:
Location: United States > North Carolina > Durham
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #45 of 72 Hotels in Durham
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Durham - Research Triangle Park - Hwy 54 2.5*
Number of rooms: 72
Reservation Options:
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